I've never met such wonderful people in my life Darlene and the beautiful lady at the front desk. I believe her name is Janice. I never felt so welcomed and they worked so hard and they're there must see company for a wonderful seniors and children please you have to see them. They're great. I recommend them 100%. read more

I most strongly recommend using another company for your in home care services. They frequently do not show up for services, most of the time with no call; however they still bill for that day. If you need professional in home care I strongly recommend to look elsewhere. read more

I'm very pleased with A Better Solution's response time. I called needing a caregiver one afternoon and they were very efficient in providing us with an experience caregiver that evening. The caregiver came in and immediately took over and provided great care. We continue to use them and are very thankful for their help. I'd highly recommend this company. read more

I am so pleased with this nursing agency! Their nurses cared for my special needs son while I recovered from total knee replacement surgery. I spoke with Emily, Director of Client Services, regarding the various services the agency provides and she was able to tailor a plan specific to his needs. Emily created a nursing schedule, including a back up nurse and a training day for agency staff. Emily's efforts and follow through made my confidence level soar knowing my son would be well cared for while I would be unable to perform my usual caregiving activities post surgery. The nurses were extremely professional, caring, and respectful while working in our home. Communication at all levels was superior. My non-verbal son also enjoyed seeing the nurses each day as evidenced by his BIG smile. I won't hesitate to refer family and friends to this agency should a nursing need arise. I also would not hesitate using A Better Solution again for nursing care in our home. read more

Better Solutions took care of me for four months. At first I had 24/7 care. Almost twenty CNAs total during that time. Most were very good. The rest were good. I eventually had to narrow it down to one person. I was fortunate to pick Crystal as my primary caregiver. She was excellent. Very kind and above all, cared greatly about my well being. She motivated me to do my physical therapy every day, wear clean clothes. and take my showers. I became a bit lazy during me illness, but she played a huge part in getting me back into shape. I was unable to drive at first, so she would drive my car to run errands, and even go with me on field trips to the zoo, aquarium, malls, etc. She would push my wheelchair around the zoo, with me getting out occasionally to walk. This helped immensely getting my strength back. Better Solutions did an excellent job recruiting kind people that give a damn about your well being. I will remember Crystal for the rest of my life. She was instrumental in my recovery. read more

We had a wonderful experience with all of the staff at A Better Solution. Victor and Emily came out to meet with us, understand our needs, and then sent us some very kind caregivers. The staff was responsive, delivered on all of their promises, and provided exceptional care during a very difficult time for our family. Highly recommend them. read more

I found A Better Solution to be very professional and considerate. The company was used as private care giving for my elderly mother to augment hospice. The care givers were well trained and respectful. If you have any questions or concerns the managers are quick to respond and work extremely well with you. My mother was in end of life palliative care and as sad as the situation can be seeing someone at the end of their life this company made the process so much easier. read more

I have always gotten great feedback from families and their commitment shows in providing the best care.

My aunt was recently diagnosed with Alzheimer's and I noticed a quick progression, it was then that I sought out some help. So I contacted A Better Solution, the intake person was so nice and helpful. She gave me hope. it wasn't until I met Merilee that I realized I no longer had anything to worry about. There are no words to describe how Merilee has made my whole family feel. we are very happy with everything she has done. The nurse that comes to take care of my aunt is just as amazing. My aunt so happy having the help and we are very happy to see her so happy. Thank you ALL the staff at A Better Solution Home Care and Nursing. You all are truly a blessing!!! read more

They came out and assessed my mothers condition, accepted the job Committed to start a 7 am shift the following day and then never showed up. My mother was left without care and they didn't even have the courtesy to call. read more

This was my Dad's first assisted living experience. He went there a a guest for one week to grant us respite for that time. Ruth, from A Better Solution, was attending my Dad each morning in order to prepare for his day. Ruth did a wonderful job with my father! His routine was challenged because he was not in his home where everything is custom fit for him. We are pleased with this company and will be hiring them again in the future. read more

A Better Solutions has been an answer to prayers, Our aunt fell 3 yrs ago and in getting her some care at home Diana was the best. She came to the home and assisted us in getting everything lined up. Since that time her caregivers have all been great. My highest appreciation goes to Sabrina T the nurse who comes to check on her when needed. She has been willing to take her to appts when we cannot be there as we live out of state. Checked on her to make sure she was getting proper care while she recuperated in a care center. Also participated in the home review and came to help me set up the 24 hr care that is now needed. Diana and Sabrina have made us feel comfortable that our aunt is being cared for in a very kind, compassionate manner and are always keeping us up to date on her care and situation. We cannot thank Them enough. :) Tim & Dawn read more

Better Solution Home Care provided service to my Mom when she was transitioning from Nursing Home to an assisted living facility. They loaned my mom an old wheel chair with the promise of providing a new one through Medicare. After 8 months and many phone calls where they said they were working on it, today they changed their story and passed the buck to the nursing home saying they're supposed to provide it. I am really disappointed for the lack of care they showed my Mother. read more

Cannot imagine a better home care service. Diana, Director of Client Services has been tireless in making sure that everything works. Isabelle, the actual caregiver, has been just wonderful-skilled,concerned and extremely pleasant. Wonderful choice. read more

This company doesn't treat people right. I got hired and laid off the following day. Don't ever work here.

A New Understanding of what it takes to get employed within the COVID-19 system is what we need to start a development forum of Healthcare needs of the Next Generation and what it is to make America Beautiful that it is and a Leader it will always be. read more

A Better Solution Home Care & Nursing - 100 - Home Health Care Near Me - San Diego, California

I visited my sick mother in San Diego being cared by a company, Better Solutions In Home Care. I could say most of the caregivers aren't doing the job they are supposed to do. 2 out of 5 caregiver does something on their cell phones most of the time. They need to be reminded to check our mom's temperature, check the oxygen saturation if less than 92% that my mother will need supplemental oxygen, change diaper etc. I know that caregiver also need to assist patient with light housekeeping, laundry etc. but those are not being serviced. It was disappointing to see caregivers just holding their cell phones almost the whole shift and us being charge for such big amount of dollars per hour. I woke up one night to check how's my mother doing and found that the caregiver turned off all the lights and resting. Although, I would like to commend one caregiver that work beyond her duties us caregiver, her name is Marina de Guzman. We admire her for doing such an excellent job! She's the best!!! Your agency must educate or lecture your employees on how to perform their duties well in order for your agency to gain more clients that will trust you to care for their loved ones. Sincerely read more

Cool people love u young and Smith always.I worked there for years and loved it healthcare is a hard thing to keep longevity in but they do it with style and grace and I can't even count all the people I helped throughout those years good times life goes bye fast but the world needs more like theys two.... love u girls stay safe joseph perez jr.. read more

Great customer service. Merrilee very helpful. Very knowledgeable and understanding what your need are and place the best person to do the job.thank you Merrilee read more

My step-mother has been a client for going on two years. We've been happy to have A Better Solution on the job (she has 24-hour care). The caregivers do everything for her and are kind and efficient. But that said, there's one caregiver - Tracey Condon - that has always gone above and beyond. Tracey isn't just waiting for instructions, she's proactive and learned the way the household runs - she's really on top of everything. And she engages my step-mom and my dad and gives them much needed company and lifts their spirits with her smiling face! My parents really perk up when Tracey arrives! Thank you Tracey, and kudos for A Better Solution for sending her to us!! read more

These folks are absolute pro's! I needed an in home care solution, and they gave me many different options and we found one that fit my budget, without sacrificing the services that were so important to me. The owner Lia Smith(I didn't know she was the owner until after all was done) stepped in and took control of my case and made it painless, seamless, affordable and it was such a pleasure to work with her. You have to give this company a try if you're looking for in home health care. read more

Thank you to Merrilee and her staff for taking care of my grandmother and being very helpful during this difficult time. Merrilee went above and beyond for my family we are truly grateful for her and her staff. I highly recommend if you need assistance with a loved one to contact Merrilee and her staff they are extremely patient and caring. Much appreciated. read more

Talked with Dolly Juntilla the Chief Marketing Officer about the care of Lewis Hawley and she was extremely nice and helpful. I'm sure he will be in great hands with his future care. read more

Amazing company to work for! Everyone is so friendly and it is a very warm, caring environment where it's obvious that the employees love their jobs. One of the best places I've ever worked for! read more

After a very bad experience with another home care agency, I found A Better Solution. From the start they were more professional and more dedicated to finding the right care for my husband, Conrad. His care giver was Juan, and we could not have asked for better. He bonded with Conrad immediately. Not only did he take care of his physical needs, but also his emotional and social needs. He helped my husband with his PT exercises and made it fun by cheering him on. He played games with him, played his old CDs of classical music for him and actually listened with him. When Conrad wanted to talk about something Juan actively listened. He treated my husband as if he were a much loved grandfather. Conrad has recently moved to Hospice, which is the only reason we're no longer using A Better Solution. I recommend them highly. If you're fortunate enough to get Juan as your care giver, you are in the best hands possible. read more

I got the opportunity to meet several of the team members at Better Solutions Home Care. Yau and Ruth were two of the nicest, most professional, and caring individuals I have met in the home care industry. I work in healthcare management and we help patients get set up with home care and home health frequently. Everyone that I have met at Better Solutions Home Care has been great to work with and they have great feedback from the communities they serve. Thank you Better Solutions Home Care for being genuine and compassionate to patients in need of your services! :) read more

Daisy Hanna, care coordinator is so helpful and useful at the front desk with a positive and friendly attitude.

They may be truly amazing when it comes to clients & their families. But when it comes to certain employees.. I don't know if it's discrimination or favoritism but KURT is NOT a good guy. From day one of my orientation he was rude and lied to his employees (schedulers) saying he never got my info, when I came in the next day. At the end he ended up lying AGAIN and told his schedulers (employees) that I never showed up to my scheduled job. Which was a lie When he gave me my 1st warning. They took me off that particular case. So what he was saying is impossible. I regret meeting that man. The owner however is a doll. Some of the Registered nurses are absolutely amazing! Diana was very thorough and also one of my favorites! I never experienced a moody CNA or Caregiver It really was & is a great team. All Except for the PRESIDENT. I'm writing this review now cuz I was extremely afraid to at the time I was working there. Another thing I regret. If someone is rude and disrespecting and lying on you no matter how HIGH UP & HOW MUCH AUTHORITY & POWER they have report it. Don't be afraid. Like I was. You are supposed to feel supported at your job not bullied. read more

Merrilee Joy was absolutely amazing! She worked closely with the wonderful staff at Grossmont Post Acute in order to get my Aunt safely home. She was available at a moment's notice and was instrumental in getting the exact care that my Aunt required. She was so wonderful to work with, a true gift from God! We're so thankful and looking forward to having our Aunt in wonderful care hands at her home!! We could not have done this without her!! read more

They treat their caregivers great! lots of work available in a time when most companies are paying minimum wage we get paid well. I love the new location! and my clients that I care for are the best! Erica read more

We used "A Better Solution" only for a short time. My husband , a quad, needed help while I was recovering from surgery. The company was willing to work with our limited schedule sending well trained, professional and friendly care givers that worked with our special needs and schedules. The one time a care giver didn't show the manager herself came out to take care of us. We soon ended up with a regular person who we grew to care for and looked forward to her visits. I rarely leave my husband to travel to see my family but feel I have finally found a company I can trust to come and fill in for me. The one star deduction is only for the fact that I had to ask three times for a final accounting which I choose for account review and need for tax deduction purposes. Your loved ones will definitely be well taken care off by A Better Solution, which nowadays is not The norm. read more

Hey everyone, if you are looking for an in home care company for a family member IN HOME CARE SOLUTIONS INC is your best bet. My wife's Mom recently needed in home care due to a fall.She fractured her thoaracic 10. We did'nt know what to do. We have seen on the television and in the newspapers the terrible things that happen to your loved ones from care givers. Mom's Doctor reccomended a better solutions care and asked me to call and talk to Dianna and let her know he reffered them as he had used the company for his Mom. I called and Dianna got on the phone and I explained our problem we needed care for our Mom and we needed it to start the next day. First off no other company called me back until the next day, however Dianna called me back and not only said their company could help but scheduled a meeting that same night so we could get the coverage tomorrow. And she advised me that if Jorge could not come out to the home due to his schedule she would come out herself and she is the director. Everything was done and the next day they were out to take care of our Mom. The care givers are of all levels it just depends on the injury and what level of care you need. I would reccomend this company over the other's that are out there simply because they care about you, the scheduling, checking in to see how they are doing and the personal touch that Diana gives you. Use them I highly reccomend them read more

I agree with Danielle D. This is a company that is worse than awful. At least one of their caregivers is a thief. While my husband was home alone with her, he spent the major part of each day in the living room sitting or lying on the couch while one of 3 caregivers (Mullores, Gloria, Tina) was in the bedroom vacuuming, picking up, etc. One of them stole my wedding ring set, which was on a porcelain hand under some watches (not in plain sight) on the dresser. When confronted, each one said that she had never been in the bedroom, which is a lie, because my husband heard the vacuum. Merrilee told me to write up everything-the incident, description of the ring, and photos. She was out of town the following weekend, but promised to pick everything up the following Tues. On Tues. she had just flown in and was leaving the airport and promised to pick up the written info on Wed. When I called and left messages, they were never returned. One time she did answer, and when I identified myself, she said,"Well," and hung up. Then she called the owner and told him that I was harassing her. I paid $3,000 to this agency for their "services," only to have my wedding ring set stolen!!! read more

Diana, Director of Client Service, has been absolutely incredible during the past 4 weeks. We are in a very tricky situation with my father-in-law, where we are figuring out his needs on a day-to-day basis. The first day we needed help, we had less than 5 hours to find a caregiver and she delivered with a very very caring and nurturing caregiver. Whether it's care at the hospital, skilled nursing or setting us up for an in-home option, Diana has been incredibly responsive and pro-active. I strongly recommend A Better Solution In Home Care! read more

Amy and Gus do a great job serving Seniors in the Derby area. They offer a full range of helpful services at affordable prices.

They were there when my mom needed the them the most and the nurse was great and the physical therapist

I have had a Caregiver from A Better Solution In Home Care for my father. The staff was helpful, and the process was very fast. We had care in under 4 hours. The cost is higher than some agencies, but I didn't have any of the same problems, caregivers were professional and took great care of my father for over 3 years. I would highly recommend this agency! Curt Prattman read more