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    A Better Solution In Home Care

    5.0 (1 review)
    Open Open 24 hours

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    1 year ago

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    Homewatch CareGivers of Pasadena

    Homewatch CareGivers of Pasadena

    3.7(3 reviews)
    4.0 km

    We scheduled care service with Homewatch CareGivers of Pasadena, CA, twice. Both times the verbal…read moreand written communication was either lacking or completely non existent. Honestly, quite scary. The first scheduled care person ended up at the wrong client's house. Later, when the agency contacted her, she was provided inaccurate and incomplete info on me. With no unit number, wrong phone number and no last name, how was she expected to contact me. Luckily, the care person was resilient. Also, it turned out that the care person scheduled for my second 3-day week care was notified at the very last minute from this agency! In my opinion, this agency does not appear to be professionally administered. For "me," I do not expect the office staff to communicate effectively and efficiently in the future, or apply HIPPA safe practices. I will not use again. Pros: Both care persons, however, were awesome; they were very personable, clean, and performed their duties exceptionally well.

    Angelica at Homewatch has been extremely helpful and she is so knowledgeable and responsive. I was…read morelooking for in home care for a parent. Angelica came to the home to meet with my parent. She asked them wonderful questions and did an evaluation for memory and stability. So often the senior is completely ignored but she wanted their input. During the hour and half conversation she was able to obtain a wonderful sense of their day, likes and dislikes, food preferences, and things that would be important for them to stay at home. Angelica is a wonderful resource to help find appropriate in home care.

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    A Better Solution In Home Care - homehealthcare - Updated June 2026

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