I had my old gas fireplace serviced and a gas leak investigated. They were on time, quick, cleaned it all up, found the leak, fixed the leak in around 30 minutes. They were friendly, professional and careful. I would definitely use their services again. read more

We used A Brighter Glow to run a natural gas line to a future outdoor grill. Darrell was timely, very communicative and responsive, and very knowledgeable about running new gas lines and tapping into existing gas lines. Great experience overall. Highly recommended! read more

We had A Brighter Glow convert a wood burning fireplace to gas burning several years ago. We have had them perform preventative maintenance on the fireplace several times over the years. Most of the time we have been completely satisfied with the work. This year the service took only about 30 minutes, $210 charge, and the technician told me our remote control needed new batteries and he would have to charge us for them if we did not have any. I did have the batteries but feel that is a bit cheap of A Brighter Glow to do almost nothing and then say they would need to charge for some batteries. read more

Our Mendota gas fireplace insert was in need of service and we needed to have the gas line checked for leaks. We had to wait a few weeks but it was worth it--Roy was a total professional, cleaning the fireplace, replacing a faulty switch and cleaning up the wiring while he was at it. He also went the extra mile in checking the gas line for leaks, even going into our crawl space to check everything out. Fortunately no leaks were detected and we are back in business. Thanks to Roy and A Brighter Glow for another great experience--we will be calling again the next time we need fireplace service! read more

Our fireplace insert stopped working, and we were delighted with the timely and efficient service provided by A Brighter Glow. Our technician Eric was personable. We would highly recommend this company. read more

After multiple seasons of constant use, our TEC BBQ grill needed a good checkup and cleaning. A Brighter Glow was on time, friendly and diligent. Our grill looks absolutely brand new. I can recommend A Brighter Glow without reservation. read more

Called a brighter glow on Wednesday they had a service tech out on Thursday to clean my fireplace. Roy the technician did a great job. Would highly recommend read more

Eric arrived promptly at the start of the time window we were given. Wow, our fireplace has never worked better. Far better experience than a service call with a different provider. We thought we were due for a new appliance, but A Brighter Glow has our family room toasty warm with a nice looking fire. Prompt, knowledgeable, friendly and efficient. Highly recommended. read more

I've been very pleased with the service...tech Darrell is very knowledgeable , thorough and professional! Got our fireplace up and running...i highly recommend this company...this is 2nd or 3rd time we've used this company, i called 3 companies these guys called back relatively quickly same day others took 2-3 days to call me. They scheduled a few weeks out (so busy in winter-best get this done summer)then texted me a reminder and day of service texted me when he was on the way to our house! Wonderful service completely satisfied! read more

HIGHLY RECOMMENDED! I contacted A Brighter Glow about my fireplace needing repair. From the moment I contacted them, they were professional and friendly. I received a phone call the day before my appointment confirming they would be there the following day. Darrell called me about 30 minutes prior to arriving at my house and he was on time. He replaced the circuit board, cleaned the glass, burner, and ignitor flame sensor. He also checked all wiring on the value and pricing for his service was very reasonable. Highly recommended! NOTE: Along with fireplace repair, they also install gas fireplaces and gas lines, and service an clean gas BBQ grills. read more

We just had A Brighter Glow out to repair and service our fireplace. They did a great job and were very reasonably priced. I was worried it would be an expensive repair but not at all. They do gas lines for grills and blowers for the fireplace too!! We are going to get them out to our next house for the grill gas line! read more

I on the other hand was not happy with A Brighter Glow. I had them come and service two fireplaces to make sure they were ready for use during the winter months. They did a shoddy job. Did not clean the glass properly and left what appears to to be mice droppings. I had to have gas piping replaced according to code, so I had them quote for the job in addition to servicing my fireplaces. The quote was fair and came around $2000. After they left, the weather was warm, so we had no need to light the gas fire. When the time came, we could not get one fire place to ignite. We did all the "youtube" videos, had competent friends come and advise...nothing. When I called and emailed the company, they said there would be another charge for coming out to light the fireplace. Now, I did not want it done instantly, but at their convenience when they were next in the area. But "No". So, I went and got another quote for the bigger job. A Perfect Plumber came in $10's less, so not a huge deal, but they came on time, were clean, courteous and efficient. Once their main job was done, they went to light the ignitor and had issues too. But, they fixed it and I now have a very nice clean and safe fireplace! Brighter Glow get 1 star from me! A Perfect Plumber get 5 stars. read more

The owner, Darrell, is the consummate professional. He has really high standards and does great work. He installed our Kozy Heat gas fireplace 10 years ago and it has worked great ever since. Total workhorse unit. He also installed two solar tube skylights which we love. We have him back every few years for regular preventative fireplace maintenance and he's a pleasure to work with. Was just here today, in fact. I have recommended him to numerous friends over the years. If you're looking for a solid, hard working installation company with high standards, I would point you to A Brighter Glow. read more

Darryl is AMAZING! He is professional, great experience, and honest about the situation! I had another Chimney company (Chimney Sweeps of America). They stated I had a recall item and turned off my fireplace. They directed me to a website, and I had to deal with it (after they charged me a service fee). Darryl knew about the recall. He saw it was already completed years ago....cleaned up the fireplace...I would HIGHLY A BRIGHTER GLOW!! Excellent!! read more

This guy is the bomb. I was having issues with my Sear/Kenmore propane grill, and had a hard time finding someone to turn to for sound advice. (I have nothing against Southeast Asians, but overseas technical "support" can be a little frustrating... they dutifully follow the script but could only reread to me the owners manual I already had and were only interested in selling me a new grill or more parts that I didn't need. And, suffice it to say that they didn't really respect the urgency of a barbecue emergency for the Fourth of July weekend!) The technician at A Brighter Glow was more than happy to come out to help me for a reasonable fee but suggested that I first try replacing the gas regulator. I got one, which fixed my problem and saved me a pretty penny. I would definitely use these guys when I need them in the future. read more

Great service! Honest! Affordable. Have Darrell maintain your fireplaces! He was awesome. read more

I used A Brighter Glow when I was selling my townhouse and was so pleased with the work, professionalism, and price that it was obvious I wanted to use the same company when the fireplace at my new house had a smell of gas coming from it. Second time around they were just as good. I highly recommend using them if you need service or an inspection done on your fireplace! read more

Highly recommend. This is a small family owned business, who did a great job. The owner, Daryl, came over on a Sunday, fixed our fireplace from 1960 in minutes, had all the parts in his truck, and charged significantly below all the other quotes. He was incredibly friendly and the kind of local business we get excited to support. A great experience and we will call him again if we have another fireplace need! read more

I called this company because my family raves about the on site service man. My call was answered with a word I didn't understand immediately followed by a can you hold? Ok, I understand it is busy. Once she came back on the phone, I told her I was referred to this company by family and am interested in installing a blower into my already existing gas fireplace, but before I could get all of this out, she cut me off with her question of, "is it already wired for it? We can't install one if it isn't already wired" I asked simply, "wired for it? there is a switch...." at which point she cut me off again, to state, "if you open the bottom panel, there would be plugin". Saying it just as fast as she could as if I was wasting her time. At this point, I felt I was not a welcomed caller, I simply stated ok, thanks, I will look. There was a pause then an ok, goodbye. Maybe she was busy, maybe she didn't want my business, either way, I would love to give a 5 star rating for the highly recommended service guy, but a first impression phone call tells me this may not be an option! read more