Bruce's is awesome I trust no one else but him with my car he is very honest and does only the work…read morethat you need done!

After my husband died, I needed a mechanic to bring my vehicles to be serviced. I asked one of my…read morehusbands friends who is in the car business. He told me that Bruce is as honest as the day is long and he was absolutely correct in his description I have brought my vehicles to Bruce for the past 2.5 years and I am beyond pleased with the service. Bruce is very fair with the billing. I highly recommend Bruce's Auto Service.

Jim gave very good service at a reasonable price previously. He performed the repair very quickly…read moreafter leaving the car the night before. I am now going back to use his services again.

From the owner: Welcome To Jim's Automotive!…read more We offer over 30 years of automotive service, knowledge, and experience. We pride ourselves on our customer relationships based on honesty & trust to work with our clients to resolve their automotive issues and problems. We are dedicated to providing reliable, dependable, & quality repairs. And, most importantly, keeping our customers informed to make educated decisions in regards to their vehicle's maintenance & repairs. You can always expect a friendly atmosphere, timely repairs, and feel confident in choosing Jim's Automotive Services for your car or truck's maintenance & repairs

I had a highly disappointing experience with this repair shop. I brought in my truck for a loud…read morebanging noise coming from the front right side. The truck was still drivable at the time. The shop kept the vehicle for two full weeks. They diagnosed the front right banging noise as being caused by the rear drums and emergency brake cable. They replaced the cable and addressed the drum issue, charging a total of $864. While the price was expensive, I accepted it because I believed I was paying for quality work. After driving the truck home, I parked it for a few days. The following Sunday, while taking my kids to the park, the exact same noise returned--only louder. I immediately called the shop to report the issue. Jason acknowledged that he had dropped the ball due to their high volume of work and instructed me to bring the truck in the following Wednesday, promising he would return it the same day. He was apologetic during this call. On Wednesday, the day of the appointment, I called to inform him that I had attempted to drive the truck to the shop the night before, but the banging had become so loud and sounded so dangerous that I would need to have it towed instead. I asked if the shop had a tow truck. Jason said they did not and recommended using AAA. I called AAA, signed up for a membership, but learned it would not take effect until the following day. I then called Jason back to ask if we could reschedule for the next day to avoid paying approximately $300 out of pocket for a local tow. At this point, Jason's entire demeanor changed. He began shifting blame onto me as if I had done something wrong and repeatedly emphasized that they "didn't hear" the noise while the truck was in their possession--even though I had specifically pointed out the front right location on the initial visit. I had explicitly told them on day one that it could potentially be a ball joint and asked them to fully diagnose the issue and take their time to ensure it was done correctly. Instead, after two weeks, they sent me home with the same problem unresolved, along with an $864 bill for work that did not address the main issue I brought the truck in for. They then proceeded to blame me for the situation. The call ended with Jason stating, "we just aren't right for each other." I have attached a copy of my receipt as proof that the initial reason I brought the truck in was the right front noise. You can clearly see it labeled on the receipt as "Noise in RF, e brake?" This shows that the shop can claim they fixed the issue all they want, but they did not fix the actual problem. They simply assumed it was something else instead of fully diagnosing it. I assume this "I'm sorry, we're just so busy" excuse is one they use often. This shop appears to be unreliable. I have read reviews from other customers whose vehicles were turned around in just one hour, yet this shop could not resolve a front-end banging noise after keeping my truck for two weeks. When I gave them another opportunity to make it right, Jason responded, "to be honest John, even if you drop it off I won't have the time for a week or two." I strongly recommend staying away from this shop due to their poor service and terrible customer service.

Absolutely one of the best experiences I have ever had. Derek and his team are not only…read moretrustworthy, reliable but they are incredibly knowledgeable. They have removed the anxiety and hassle of the auto repair part of life flawlessly. If you are in need, this is the place! Thank you so much guys!!! "Auto Hospital, Derek speaking!!!" That's the sound of peace of mind! Tom M

Fred was amazing. He was knowledgeable, professional, and was able to resolve a problem that had…read moreother shops stumped for weeks in just one day. The service was excellent, and the pricing was more than reasonable, especially considering how quickly and effectively the issue was handled. It's hard to find a shop that provides this level of quality, honesty, and value. I highly recommend BJ's Auto Repair and will definitely be going back for future work.

I have mixed feelings about reviewing BJs. People seem to like going there, which is why I gave…read morethem two tries. My issue is that I got an estimate ($400-$600) for brakes (later he told me he meant "per axle" even though he didn't say that), and so I dropped off the car. I then got a call that he had 45 minutes of work into it and it would actually cost $1600. I said yes because his mention of the "45 minutes" made me foresee he was going to charge me a diagnostic fee if I didn't let him complete the work. When I went to pick it up, he said "That will be $1850." He explained that the parts cost more than his mechanical previously told him. He said he did an oil change (that I didn't ask for or want because I pre-paid for routine maintenance at the dealer). After I complained, he reluctantly deducted half the cost of the oil change. I protested because I already paid the dealer for that, and he then took off the rest of the oil change fee, but made me feel bad for asking. He then refused to accept his own $20 coupon because "you already got a deal." And said passively-aggressively: "I wish people knew that these cars are expensive to own." And "I wish people would call the dealer to see that they charge more." Yes, I know they charge more. That is why I came here. He acted like he was losing money, but the rotors, pads, and sensors all come to under $1000 for parts, so even if he stuck to his quote, he would be getting about $650 for labor. Now bad for about three hours of work. I left paying $1710 plus tax, which is $110 more than the quote he gave after taking the car apart and knowing exactly what it needed. So yeah, I feel like I am owed $110 plus tax before all is right in the universe. I am so glad I didn't send my wife in to pay, as she certainly would have just paid the bill without knowing it was wrong.

I have been having all our vehicles serviced and repaired for years at the Hanover, MA location and…read moreGeorge and his team are top notch! Thats why we keep coming back. Great customer service.

These guys are the BEST!!! I've been going here for the past 15 or so years, I have never had a…read moreproblem, and find them incredibly skilled and (best of all), HONEST! I'd happily recommend them to any of my friends & family members! They still provide GREAT customer service - imagine?!? THANK YOU :)

CUSTOMER BEWARE. If you are looking to pay $700 to $1000 more for a car repair, Richie is the man…read morefor you. I asked for a quote for a car repair and explained to him that someone else, insurance, would be paying for this. His response was " well I'll make it a little higher then". Then to get his quote was just a joke. I have posted his quote and the estimate for someone else that I ended up going with. I have been driving this car for 6 months now with no other issues. As Richie told me that it would definitely be more than the quote because he breaks down hinge when he is fixing them. What a guy. Good luck everyone.

This place was great they got my breaks done last minute fast and the car feels so much better!…read moreHighly recommend!

Never had a bad experience going here…read more Flexibility in scheduling Pricing was good Workers were very nice Service was quick

We were actually referred to Lou's Custom Exhaust from a service station because they did not have…read morethe proper equipment we were happy with the work performed and the vehicle is a lot quieter now lol.

I just came in for a transmission issue and Atallah was incredible. It was supposed to take a week…read moreto get the piece, but he went over the weekend to Rhode Island to pick it up and have it installed three days earlier than expected. Highly recommend Hanover Auto!

Saved my car beautiful service. Quick thank you 80 for saving my car 2023 BMW thank you for…read morereplacing my water pump over the weekend. You are so kind you save me a lot of money thank you. I will be back.

I had my new tires mounted, balanced, and installed today by the manager--pretty sure his name was…read moreSteve--and I couldn't be happier. No surprises, great value, and excellent service all around. He was working alone in the shop but handled everything quickly and efficiently, even with my large Wrangler RT tires. While doing the install, he gave me an honest, straightforward assessment of my brakes, suspension, and front-end components--no upsell, just the facts. He also helped two other walk-in customers without appointments, all while staying on top of my job. In an age where good help is extremely hard to find--especially in trade work--I really appreciate someone who still delivers top-notch, honest service even when shorthanded. Thanks!

I made an appointment two days ago. Just came in for a 10 AM appointment, which I confirmed earlier…read morethis morning, and was told I would have to wait until they finished with another car they were working on. When I explained I had an appointment, the mechanic said "this guy did too". When I to give me an estimate on when my car might be ready, he was evasive and said "when it's done we'll call you". When I asked him to be more specific, he said "a couple of hours" in a way that was very vague and made me distrust him. I ended up walking out because I don't have three hours to sit around when I thought it was going to be a one hour appointment. I should've known better. Years ago I came here for an oil change and they tried to upsell me for something I didn't need. Luckily I had information from the manufacturer on what type of oil my car required. I read an online review of this place where the guy watched them work on his car and they never rotated the tires but insisted that they did. This place is unsafe, don't have any work done here!

The team at Capeaway is Responsive knowledgeable and helpful. Services delivered as agreedread more

You can see and hear the family that runs this business is proud of their work. They strive for…read moreexcellence in service, value their customers and work hard to gain respect. For about $40 a year, you can join their club and receive 10% discount on labor, free 4th oil change, free emergency towing (within limits). Friendly and honest, reliable, competent, and reasonably priced.