hey a little shady but the woman did a good job was respectful and didn't have that money grubbing…read moreungrateful attitude. I would go back .

Total RIP-Off !…read more Overcharged, no refund, & shady environment. Customer service was horrrible.

This place is not fancy but it's clean and the staff are kind. Lola's English is better than…read moreLuLu's. They both are capable of good deep tissue massage. However I prefer Lola's style, she uses adequate amounts of oil and works my back and legs with her strong hands. I get low back pain from driving and she is very good at releasing the tension. The prices are reasonable and I'm happy to leave them a generous tip as they work hard.

Unless you're looking for a happy ending, massages are not quality. You want a back rub, they will…read morerub your back in circles over and over with an occasional "actual" massage. I gave over a 15% tip (when I shouldn't have) and charged $3 for a card fee and they over charged me of what I had originally said for the tip. They literally robbed me of a few dollars, hoping I wouldn't take notice. When I confronted the person that charged my card, she acted as though she did nothing wrong, I even calculated everything on my calculator to show her and she didn't want to reverse the fee. Will NEVER come back!! Lesson learned!

Love this place! I've gone here solo and also once a month with my husband for a couples massage,…read moreand it's always been a wonderful experience. Booking is easy, everyone is very friendly, and they're clearly very knowledgeable. We always leave feeling great. Excellent work for the price.

I've been here several times, and while they get the job done, the level of professionalism is…read morelacking. I came in for a massage, and when it was time to pay, my masseuse hovered over me while I was Venmoing her tip. To my surprise, she then asked how much I tipped, which felt completely inappropriate and unprofessional. On top of that, she commented that the tip should have been a certain amount, despite there being no posted policy or expectation regarding gratuity. The entire interaction made me very uncomfortable and left a bad impression.

I've been going here for a while and it's been a great experience over all. The last 6 months or so…read moreI've had the same therapist and it's gone above great to phenomenal! Nat is very professional, kind, and easy to talk with but couples her lovely personality and demeanor with amazing and exact technical knowledge. She takes her career seriously and applies this training and experience to the maximum degree. Whether it is a particular injury, chronic issue, or relaxation, Nat sets the bar with her expertise. As mentioned, I've had many therapists over the years but no one compares to Nat.

Back for another visit to Best Day Spa continues to earn every one of those five stars…read more The massages are consistently exceptional--easily the best in town. Beyond the treatment, it's the little details that keep me coming back: the staff is incredibly kind, the spa smells divine from the moment you walk in, and that orange-infused water is the perfect finishing touch. If you're looking for a reliable escape, this is it.

I booked couples massage for my husband and I today as part of a Christmas present for he and I…read more Both of us were so happy with our experience at Creekside! Lovely atmosphere, quiet, clean and the massages were amazing. You will not be disappointed if you book a service here. Merry Christmas!

I booked this place for the first time, and unfortunately it was the worst massage I've ever had…read more When I walked in, neither of the two women at the front were friendly. I asked to use the bathroom before my session, but instead of helping, they kept directing me straight to the massage room. I ended up having to find the bathroom on my own. My massage therapist didn't speak any English, and despite repeatedly asking for light pressure, she continued using heavy pressure and even started hitting me with her fists in certain areas. It stopped feeling like a massage and more like being struck. This was supposed to be a two‑hour session, but I couldn't relax at all because the hitting continued throughout. The only positives were that the place itself looked nice and the price was reasonable. Still, the overall experience was so uncomfortable that I will not be booking here again.

My bf and I got a one-hour couple's massage this past Sunday. We arrived early, but they started…read more5-10 minutes late after our appointment time. Staff was friendly, and seemed to be running around doing their best to help customers on site (possibly short-handed). Gentle melodies played quietly in the background during our session, but the ticking of the clock was loud and a bit bothersome in our massage room. The decor and setting was clean and simple. I loved the comfy face hole pillows on the massage beds, which felt like a soft memory foam type of material. Our masseuses were in and out of the massage room, leaving the room at least 3 times combined during our session to help other customers outside of the room (I know this because it happened every time the door bell to the entrance rang). This doesn't count the times they left for hot towels. We asked for hard pressure for both of us, but my bf's masseuse did a better job at it than mine. His massage bed had bars hanging from the ceiling which was used for back walking. For my treatment, there were moments that felt like my masseuse applied deep tissue strength, but the pressure wasn't consistent, and she didn't really work on my knots. I did appreciate that she did a thorough job on my feet though. That was probably the best part of my full body massage.

My partner and I did a couples massage here today. I appreciated that they were able to get us in…read morewithin 45 minutes of calling to make an appointment. It was very reasonably priced but there is a saying "you get what you pay for". They did ask to pay upfront which I don't love but whatever. The massage was ok. The ambiance wasn't happening. The sheets are very thin. It was painful at times for both my partner and I. They used a lot of knuckles and thumbs. One of the masseuses had a sniffly nose. We left a decent tip on the massage table and when we walked out they asked us for a tip. I told them it was on the tables and walked out. I won't return to this place again.

I have been there a few times and the place It's the best in Santa Rosa. All the staff are…read morefriendly and professional, and the place is very clean The owners name is Monica and she's one of the best, ask for her when you get here.

The first time in 30 years that I have dressed and walked out of a spa. She was far more interested…read morein the $60.00 for 30 minutes then service Less than 10 minutes into the alleged massage, she excused herself and said that she would be back in 5 minutes. This was the second interruption. After 15 minutes I dressed and left. Massage skills were nonexistent. I left without a refund as I just wanted to be gone. My recommendation is to go anywhere but here. If necessary just skip the whole thing. And this was with an appointment! If there is a rating below zero then it applies here. Do not waste your time or money. Completely disgusted, Robert Claflin

Very nice person that seemed like she's been there a while , very big private rooms and a very…read morerelaxing massage , definitely coming back and looking forward to meeting more of the staff

Amy and Eva gave me a 4-hands massage. It's a real treat to get that kind of attention. They both…read morehave strong hands. Each has different technique, Eva is stronger and goes for the pressure points while Amy makes longer stokes and has a more soothing style. Over all very relaxing and gave them both generous tips. They work hard and the price of the massage is reasonable to begin with so it's a very worthwhile indulgence.