This Drybar in Reston is great, but Mae is the reason I keep coming back. I've tried other…read morestylists, and while everyone is talented, Mae is the only one who really understands how I like my hair. With her, I always get the results I want -- and with others, I never quite did. Mae listens, she gets it, and she delivers every single time. I always end up going back to her because I know I'll leave happy and confident with my hair exactly the way I like it. Even after I moved, I still drive over an hour just for Mae to do my hair -- that's how good she is. When you find someone like that, you don't let them go.

Dry Bar is a quick and convenient place to get your hair done for a nice night out. I feel it is…read morereasonably priced for the services they provide. You can choose from a menu of hairstyles, but I was recently told that you can also bring your own inspo! I love that they always have a movie on and offer a drink (yay for champagne!). Dry Bar in RTC has always been clean, professional, and my stylists have always had a great sense of humor and seemed to like their job sincerely. I love Dry Bar products! It's fun to come with a friend and they accommodate you sitting next to each other. Pro-tip, make an appointment as soon as you can - Dry Bar fills up fast! The app is super easy and convenient to use, you can even book for a friend or group to come as well!

I've been to Drybar twice in Ballston and I'd say it's a decent option to have your hair done for…read morespecial occasions. The first time I went it was on NYE and the place was packed! My roommate and I had to wait over 30 mins past our appt time to get our hair done. I thought my hair looked good at the end of the appt. My roommate thought hers was a little frizzy. Upon checkout, they offered umbrellas due to the rain but they had run out by the time we left. On my second appt for my work holiday party, I had my hair curled and with volume. My hair definitely looked great that night but there was so much product in it that it was super greasy the next day. I do tend to have more oily hair naturally (which I mentioned to the stylist) but a lot of product was still used. Overall, I'd probably come back out of convenience to my apartment. However, I wouldn't expect my blow out to last more than a day.

Worst drybar location I've ever went to. I left the place with a bump on my head due to him pulling…read moremy hair soo hard. He was unprofessional and rude. He was late. Kept on making me wait. Even during the blowdry he took a break and did things in between. Will not be back here again!

Imagine having your own hair appointment in your own private studio. Now imagine your master…read morestylist being passionate about her clients that she listens to what you are looking for in your hair cut/style, leaving you with beautifully styled hair. Well, then you are looking for my stylist, Tiffany (Studio 5). She has been mine for many years that she now does my college-aged daughter's hair. She is friendly and dedicated and always makes us feel special. I love leaving every appointment with beautiful, styled hair. Conveniently located minutes from Reston Town Center. Support small business https://www.tiffanihairstylist.com

Honestly, my experience was good and my hair came out great. What dropped the rating was my…read moreexperience at the end. It was my FIRST time at Drybar which entails $10 off of your first blowout. I ended up emailing customer service and they confirmed that they would put a note on my account that I didn't receive a code. I never received said code even after looking in my spam folder. I let the front desk know that a note had been made stating that it was my first time there so if I could get the $10 off. I ended up not being able to use a $10 off because according to the manager and the sales associate they're not able to manually adjust without the code even though your account shows it's your first visit. It was upsetting because the manager didn't even try to help me rather he insisted I just pay the full price. Definitely need better customer service.

Had a terrible experience with this Dry Bar location. Arrived for my appointment and they were…read morerunning behind. Fifteen minutes after my appointment time I asked the woman assisting at the front desk for a time estimate and she simply said "I don't know," And walked away. Ended up having to leave without a blowout, not ideal circumstances when trying to prepare for an event.

Came here for the first time for a wash, healthy trim, & blowout! I wanted to have my hair done and…read morestyled before my maternity photoshoot. My stylist Kiana did a wonderful job, and informed me of each step along the way while asking for my permission. (E.g., how is the temp. of the water? Do you want this tool or that tool? How does X sound to you?) I came in at 9:00 am (the only slot they had- they seem to book up fast), and my photoshoot was at 4:00 so I was a little nervous- but my hair held up wonderfully and I'm obsessed with the photos. As for other logistics- they validate parking so that helps a lot. The instructions to find the place are pretty clear, I just had to double check my email when I arrived. I would absolutely come back and book Kiana again!

I requested a wavy hair stile and got pretty close to it. Appreciated the tailored service and…read moretaking care of my hair and scalp and gentle (appreciated the care) suggestions on how to prevent breakage in the future. I love getting to complimentary drink and the excellent hair care. The free validation makes it easy and seamless to park

I'm a huge fan of the Drybar chain as they are in nearly every major city with a bright,…read more cheerful set up. This was my first DC appointment and I was pleased to book just the day before at a convenient time. I travel a lot for work and don't always have time to fit in a hair appointment before leaving town, so it's wonderful to have a solid and conveniently located place to get my hair "did" and made fresh for my local events. They also do a fantastic job on the wash with a massage feature, so it truly feels like a pamper session. My stylist was very efficient and gave me a silky blowout and lovely curls in just over an hour. My go-to spot whenever I'm back in DC!

Drybar is amazing, but Mae is truly everything. She is the only person I go to, and that's not an…read moreexaggeration--I literally plan my hair schedule around the days she's available. That's how good she is. Every single time I sit in her chair, my hair comes out perfect. Long, glowing, beautifully styled, and flawless in a way that lasts. She listens, she understands exactly what works for me, and she delivers consistently. There's never any guesswork--just absolute confidence that I'm going to walk out feeling my best. Mae has that rare talent where you can tell she genuinely cares about her clients and takes pride in her work. The results speak for themselves. If you're going to Drybar, do yourself a favor and book with Mae. Once you do, you won't want anyone else touching your hair either.

Best place to get your hair colored and cut! Eileen is professional at the same time down to earth…read more Comfortable with telling her what I like

Aileen is great! I have been going to her for years now and she never disappoints. As a first time…read moremom, it was a big struggle for me to get back into the groove of everyday life. Not to mention I was going through extreme hair loss after the pregnancy. Aileen made me feel human again! She listens to your wants and needs, and offer creative feedback. She's not pushy and doesn't do unnecessary treatments just to make profit. She is also up to date with the latest trends and treatments. I am so glad I met her! I always make it a point to recommend her to my friends and family because she is just that awesome. If you are in need of a stylist-Aileen is definitely your girl!

FWIW, I've had 20+ blowouts at this Dry Bar location and have only been disappointed with the…read moreblowout itself once. I'm used to waiting at salons. I wish it didn't happen, but it's the nature of a services business. If the wait is under 15m it's fine. Perhaps there could be a way to check in and view wait time through the app to provide more transparency. I bet other business owners at Pike and Rose would love to monetize that 15m wait time and you could earn through ad revenue :) I'm leaving this review for the owner of this location. You have an incredibly talented team who are clearly overworked and underpaid. I don't know what flexibility you have in the franchise model, but you probably have more pricing power than you think. I would happily pay more for my bar fly membership. I am not ok paying a $30 surcharge on top of a $69 blowout when my appointment takes an hour instead of 45m (it has for the years I've used DryBar), there is clear friction between mgmt and staff, and mgmt and customers. I realize it's incredibly tough to run a low margin service business, and empathize as a former retail store manager. But I sincerely hope you'll level up the experience for all stakeholders...FWIW I realize there are similar challenges everywhere but the Georgetown location has figured this out. Just my 2c. Thanks for hearing me out.

I was a loyal customer for years and was a barfly member (their subscription program)…read more At first, I had a good experience. My membership got me 1 blow out per month and most of the people who work there were nice and did good work. Once in a while, I got a stylist that took longer than normal - I figured they were new and it wasn't a big deal for me to wait a little longer for them to finish. I was in and out in under an hour. Then came the fees. At first, they informed me any blowout over an hour was an extra $30. I wasn't worried about it at first because my blowouts were always under an hour, but I started to realize my blowouts were less enjoyable. I started watching the clock and being anxious when a stylist was a little slower. About 6 months later, I was informed the policy changed again and anything over 45 minutes was an extra $30. I cancelled my barfly membership on the spot - what was the point of a membership when they tack on fees? It would be $90 plus tip for a blowout. My regular hair stylist charges me $85 for a cut and blow out and she finishes all of that in under an hour. Also, all of these policy changes were always communicated verbally, and sometimes when you were already getting shampooed. I left voicemails (no one picks up the phone when I call) to discuss my concerns but none were ever returned. I feel bad for the stylists (especially new ones). They are dealing with clients that are likely upset with these ever changing policies and fees. All in all, I realized I wasn't getting a great experience from this business anymore and it was time to call it quits.

Lory is wonderful, very experienced, and truly listens to what you want. She gives great…read moresuggestions and knows how to work with different hair types. My hair is not easy to manage, but she is always patient and takes the time to make sure it stays healthy. I really appreciate her care and professionalism.

This place was referred to me by a lady at the gym, so I scheduled and made the hour drive. My…read morestylist was Mary a woman from Iran I believe. But bad impressions. I was on time and they made me wait. Hair was everywhere when I came in. I took a picture. Then my hour was split between another person that was probably getting their hair dyed. Why am I paying top dollar to have my hour appointment split with another person? The cut was also subpar. Some uneven strands in the back. I thought I'd just leave it be and not come back. Then the most annoying thing is I keep getting texts and email to go back and leave a review. So here it is. Your review.

I had quite a negative experience here at the beginning of my first visit. I sat there in the…read moremiddle of the salon for over 20 minutes without anyone asking me if I needed anything or has anyone assisted me yet. Well, finally...i just got up and asked if my stylist was there and they said she was running a bit late. That's fine, but i wish someone would've at-least greeted me during the 20-25 minutes that i sat there after walking in. The stylist was good. Good enough for me to return for another visit. However, the other reason for the 1 star review is...I totally have tried to revisit, but they NEVER answer the phone. That is unacceptable and awful customer service.

Experience was not good. The shampoo was not good and the blow dry was so so. The stylist didn't…read moreask what I wanted done initially. She was chatting loudly with other stylists the whole time. I usually don't leave negative review, but it was so unprofessional and not worth my time or the cost.