When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

I called Lonnie King for a full toilet replacement and he responded very quickly. He offered to…read morecome out the same day, but I wasn't going to be home, so he gave me several other appointment options. He came right on time for the appointment, offered a fair price, and got right to work. It literally took him 55 minutes from the time he arrived at my door, to remove the old toilet, fully install a new one, and send me an invoice. The invoice had a full description of the service, with many pictures, detailing each step of the job that had occurred. I'll definitely be using him for all my future plumbing needs!

Lonnie King came same day (even though it was in the evening) to address a leak under my sink and…read morereplace a shower catridge. He put coverings on his shoes to protect our carpet and flooring. Lonnie had to turn off the water to replace the shower cartridge and advised on how to do it from outside the house. I asked him to check the condition of other sinks, related pipes, toilets, and water heater. He provided an honest assessment and I felt his final bill was affordable. I appreciated the timeliness and quality of Lonnie's work. The fact that he came out within hours, on the week of Thanksgiving, was a godsend!

I attempted to unlock the doors of one of my vacant renovations and found that none of my keys…read moreworked the knob lock. I was trying to beat the freeze snap that came about this week and rather than destroy the lock with a pair of large channel locks....and hoping not to destroy the metal door wood matrix filler....I found D&K Lock and Key in Yelp and made contact within 10 minutes of posting. Arrangements were made for the owner, Daniel Barber to come out yesterday afternoon to perform a lock out service as well as rekey the exterior locks. The total cost for the service was more than reasonable rather than buying new locks along with gaining entry into the house. Not that I peeking over Daniel's shoulder to steal any trade secrets...but watching an expert at work to gain entry without and damage to the door or wear and tear on the knob lock was something to watch. Within the hour of his arrival, he was done...having rekeyed all of the dead bolts and knob locks. While he was in his truck, I turned on the furnace for the upcoming freeze for the next few nights; checked on a few things that need to be addressed and ready to return with tools and materials to start re-vamping the house. Response time was outstanding. Professional lock out service was also outstanding. The value of the work and total savings given the alternative made for a good day on the jobsite. Thanks to Yelp and their client contacting services....that task was completed in record time and still on schedule. Thanks to Daniel Barber and D&K Lock & Key for not only being on time and on quote....but he's a good Christian man that I would trust on any job.

Daniel did an outstanding job. I highly recommend him. You need to be able to trust a locksmith…read moreand you can trust this company!

I was able to schedule an appointment within about a week of first calling them (on a date that was…read moreconvenient). I was given a 3-hour window when they would show up, and they arrived within the first hour (and were done in just over 2 hours). The crew (2 guys) was very efficient. They explained the process and answered any questions. Then they proceeded through the house, connecting the large vacuum hose via the furnace and using a compressed air hose to blow off the dirt and dust for removal. The final phase was the additional dryer vent clean-out. This was complicated slightly due to the piping layout in our walls, but they managed it. I thought the pricing was in line with other companies. They had positive reviews online, and from our experience we would hire them again.

Julio and David were great. I thought I just needed my vents cleaned but it turned out the ducts…read morewere not up to code and could cause a fire. They came back out and replaced what needed to be replaced. They were clean and straightened up behind themselves. Both were very nice. We will call them when we need our vents cleaned in the future.

Absolutely amazing transformation! Miguel and his staff- I can not Thank You enough!!!…read moreThe carpet installation completely changed the look and feel of my space. The team was professional, punctual, and very detail-oriented from start to finish. They walked me through the options, made great recommendations, and delivered exactly what they promised. The quality of the carpet and installation exceeded my expectations -- it looks luxurious and feels incredibly soft. If you're looking for a company that delivers real results and takes pride in their work, I highly recommend them. My home feels and smells brand new! Thank you, Thank you!!!

Miguel and his partner Carly were so helpful through the stressful process of picking out new…read morefloors and getting them installed before a party at my home. They were competitive, and I went with them because I liked the way they communicate and their "handholding" during the process. They are not one of those companies that you have to worry if they are going to show up after they get a deposit.

These guys have been my security company for years (going on decades), and I could hardly be more…read morepleased. They are a family-run business, and they treat their customers like family. They are responsive, courteous, and professional. They educate you on what options you have and tailor their products and services to your needs. In all my years with them, they have never so far increased their monthly monitoring price. Everyone, including their call center, is a native English speaker and easy to understand. Great company. They have all the good qualities of the big-name companies and even better since they are a small, personal business. Highest recommendation.

From the owner: We are Security Sales and Service LLC, a family-owned and operated business located in Stockbridge,…read moreGeorgia. We've been serving the general metro Atlanta area since 1982 when we first established this local business. We offer a full range of security system installation services, using high-quality products and 24-hour monitoring that guarantees your home or business is well secured. Other companies in metro Atlanta may offer similar services, but we take it to the next level by treating each of our customers like family. We treat our clients the way we'd like to be treated, and that's with honesty, transparency, and fairness at all times.

Garage door services highly recommended... Liberty Garage Services from Norcross is a very…read moreefficient, honest and very fair price on their services. My garage door puller was grinding when I open the door. The door pully on the right side lost tension, cable unwounded off the pulley, two rollers jumped the track. The door looks so bad because it was unlevel and I had to push the door up to get my truck out. My car was parked in the driveway. This was Thursday night at 6:00pm. I researched online the service companies near Chamblee. I choose, Liberty garage services, scheduled an appointment for 9:30am Friday. The tech arrived at 9:15am. He explained what will need to be done and gave me a good estimate. He fixed, adjusted and leveled door in 1 hr. Very professional. He did a great job and greased the cable also. The work is guaranteed. I highly recommend this company for garage repairs. Great website.

The salesperson was friendly and easy to work with. He was able to show items within my budget.read more

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.