I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

Prompt response, polite and receptive communication. Advised availability and arrived timely…read more Provided the necessary service. We needed our dryer serviced and he was able to diagnose the fault immediately. He knows his craft and was professional in his actions. Repair was done timely and the cost was reasonable. Would recommend the company anytime.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

I bought all new appliances here in 2008. Excellent…read moreservice from Steve. And over the years , naturally, I've had to replace most all over again. I've dealt with Steve, Eric and the owner Jeff. Always professional, courteous and friendly service. Competitive pricing. All my installations have been expertly performed. Refrigerators, dishwashers, microwave, and AC systems. Satisfied with all Especially the split AC system I just had installed. The installers were professional, neat and expert I their work. Very pleased.

I was gifted a Webber BBQ from home appliance in June. Three months into having the BBQ, the flame…read morewould drop off causing a propane build up under the hood of the bbq. Confused as to why my grill stopped heating I touched the knob to see if a friend had maybe turned it off and it led to a big explosion. After contacting Weber, they hit me with a legal waiver and said they won't come fix my practically brand new grill unless I sign it. Home appliance was made aware how ridiculous that request is because all I am asking for is for a professional to come and fix it and they're doing absolutely nothing about it. Really shitty customer service. As a long time resident of Oceanside I hate to bash a local store but the owner Jeffery didn't help at all with the situation. The least he could do is send someone to back their products and warrantee. Since the owner is now trying to turn this situation on me (on my google review) I am adding to my original post. I never threatened to sue, being there is nothing to sue for lmao. They asked me if I got burnt and I was honest and said my eyes and hair were burnt but then responded how grateful I am that no real injuries were a result of the explosion. Get your facts straight home appliance before trying to turn it on me. You sold me a malfunctioning grill and are letting Webber play games with me. Your own employee's exact words were "one thing has nothing to do with the other and they should repair the brand new grill". My advice: purchase from retailers who back the product they sell and if there are issues within the warrantee they honor that. Any other appliance store would take back the BBQ or replace it. All I was asking for is someone to come and fix it. Costco's just around the block and you won't have to deal with this !

Joe is truly one in a million. If it were up to me, I'd…read morecall him Dr Joe! He is a true genius and I would recommend anyone who has ANY vacuum issues, to call Joe. He is honest and hard working and importantly, he knows his craft. I wouldn't trust anyone else with my vacuums but Joe. Kudos to you Joe! You're the best of the best!

Joe is Fantastic. Beautiful Store and He found issues on my Vacuum that needed to be addressed. I…read morefound a new home for My Vacuum.

Thank you to store manager, Frank, for a very competitive price on my new washing machine…read more Delivery was on time and installation was professional!

Mark is the best. i sneezed and he ran across the store to get me a tissue he's a real one…read more definitely go to this store.

The tech was thorough, punctual and knowledgeable. He explained well the sources of issuesread more

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

Thankfully... places like this still exist!! Recently I had gone on a run of bad luck with…read moreappliances snd other household items breaking pretty much weekly. Now maybe this is because I've been keeping the some appliances around since the early nineties? But who is to say? This particular week the appliance malfeasance happened to involved a broken clothes dryer. After using trial-and-error, some "mens intuition" (joke) and just mayhaps a tiny, bott of YouTube Ptemium (ok... a few videos) I was able to figure out that I needed a new dryer belt. Much to my dismay I KNEW this required a day trip to the ... Home Depot. Now... before I have to turn in my "guy card" I'd like to say... for the record... that I don't mind going to home depot but I DO mind going to Home Depot with the intention of buying one small item! I knew at some point I'd be led around by 2 or 3 people probably in 2 or 3 different directions and MAYBE they would have the belt for my ancient clothes drying machine. In this case... nope not in stock! I know it's hard to tell by my profile and my hip lingo.... but I'm actually 40 years old!!! ' That might be "check mate" for many 40 year olds, but because I'm still in touch with the youth... I knew to get on "Da Amazon" Even with my extensive knowledge of everything hip, including online shopping... I was unable to match the right part number and I could not be sure I'd be getting the right belt. As much as I'd wanted to give up at this point and hit the couch for some NAScar! But..... I was able to recover and stumble across of cross a very convenient and easy answer to my problems that had Already taken up a good part of my early afternoon. Trying to think back to what one once did when something... I was able to find the phone number for AFCO (old school, but works!!) After a 2 minute phone call with a very nice salesman I had learned that the store was 1 town over, they had the exact part needed in stock and they'd be open for a few more hours. (This left time for a mandatory White Castle excursion... But that is a horse for a different rodeo!)I must have passed by this exact location a 1000 times without ever noticing AFCO. was there. By looking at the lettering on the signs I could tell this location HAD been there my entire life, the store gave me a special nostalgic feeling it even shares its storefront with a travel agency!!! I felt as if I was walking back into my childhood as I walked in the door. Once inside AFCO I was greeted by a very nice and knowledgeable saleswomen, the very same from my earlyer phone call, who did remember speaking to me earlier and had my belt put aside Within 2 to 3 minutes I had paid for the belt and I was on my way with full confidence that I had exactly the part I needed to finish the job If I had known AFCO existed it would have been my first stop and will definitely be my first stop going forward... before the big box stores or the Wild Wild West of the internet! Sometimes the shopping giants cannot compare to the service, knowledge, and convenience you get from a mom and pop type of location.. Bonus Points -This location shares its door from with a travel agent which of course is a bit of A-blast from the past. -The saleswoman was very friendly and fully CoVid compliant as they had a table set up I front right when you enter -***Big bonus*** There was a very playful large dog in front with me while I waited!! So cute In Conclusion I must say I was very pleased with the service convenience and availability of AFCO.I recommend it to anyone who needs any kind of appliance repair as they seem very knowledgeable and helpful and although I hope not to break anything else anytime soon... I know that as soon as I do... I will be going directly to AFC0!

Called about service for my speed queen dryer (after hours) they returned my call promptly the next…read moremorning. Then told me they do not come to Merrick. Merrick is 8 miles away from Lynbrook. Wish I could tell you what the service was like but seems like they have enough business, and do not need anymore.

The worst customer service ever!! We purchase an oven in March and have multiple problems since…read more I've gotten a complete run around from them regarding replacing the unit. I would not go back to purchase anything else from them.

My 8 year old LG fridge recently died on a Thursday evening. I called Nowell early Friday. He is…read morefamiliar with my kitchen as this was the 3rd time I've worked with him. He made a few recommendations as I had restrictions due to an existing cabinet for it. He understood the urgency as my food was all spoiling. He was able to locate the perfect unit and had it delivered Wednesday morning. It would have been Tuesday, but I changed my mind on the model. I had doubts about his advice to get a GE, but after reading reviews, they supported his recommendation. The delivery guys were great. They were constantly measuring, rather than trying to force the unit and ultimately had to take the doors off my old.unit and new unit. The new one got installed and they put it back together perfectly. I love it! Thanks again Nowell!