This P.C. Richard & Son truly has it all. We came in for a quick browse to check out some…read moreappliances and TVs. The staff was really friendly. We were asked if we needed help several times from different employees. Everything seemed organized and clean with a huge amount of variety. I was especially impressed by the TV section. It's a great place to come to compare several different models. All of their pricing seems to be in line with other big box, stores, and websites like Amazon. Actually, buying here in person seems like a great idea. There's no need to order online when you can come experience everything in person and pay fair prices. Plus, you get the product immediately. P.C. Richard's also felt like a way better experience than Best Buy. Every time I go to Best Buy, I end up waiting for someone to help me for at least 15 minutes. This location was fully staffed, and you could have your pick of employees to help you find what you need.

We have bought several appliances from PC Richard (stove, fridge, dishwasher, washing machine) and…read morenever had a problem with installation until the dryer we recently ordered was delivered earlier this week. The installation crew was sub contracted out and not very experienced. They needed to disconnect the washing machine, which was installed by PC Richard about 2 years ago but failed to shut off the water valve first, and then told my husband that the tubing was old and leaking (which it was not). When they put the washing machine back in place, they couldn't get it back to its original position. When my husband inquired about making sure that a connector was installed on the back of the dryer (to ensure that there was no friction on the wires caused by a vibrating dryer) they had no idea what he was talking about. On top of that, they were not fluent in the English language. I contacted our salesman, who arranged for a team to return to the home, which they did the next morning and they were clearly PC Richard employees (arriving in a PC Richard truck, with PC Richard shirts). It took them less than 5 minutes to install the connector and move the washer back to the correct position. When purchasing appliances from PC Richard that need to be installed, do whatever you can to make sure that PC Richard employees, rather than subcontractors, deliver and install. This review would have been more stars, had it not been for the first installation crew.

We purchased a refrigerator, dishwasher, double wall oven and microwave. Every aspect of this…read morepurchase from the expertise, patience and "no pressure" approach of our salesman Bob, to the delivery and installation by Dick, was excellent and extremely professional. In addition, their prices were good or better than the larger chain stores where you are unlikely to find this level of product knowledge and customer care. We would go back in a heartbeat for other appliance needs. Very highly recommended.

Absolutely the worst customer service I have ever encountered. If you service or complain about any…read moreappliance, they hang up the phone. I spent $30K with them and they hung up the phone twice!!!!!!!!!!!!!!!!!!!

2 years ago I was very disappointed with this place and I gave it 1 star. Now I'm thinking this is…read morethe best run Home Depot in Long Island. The people that work here are actually approaching the shoppers asking if they can help! Anybody can do that, right? What makes them different? They hired intelligent individuals with a lot of knowledge, a rare find! I also love the fact that now they accept cash not "exact change or credit cards" like in the past. Of course the selection is vast and the value for the money is good. I wish I could give the Managment in this place 6 stars!

2 "Appliance associates " ignored me for a good 20 minutes while on personal calls.,,I just had a…read morefew questions about a washer..,.

SCAMMERS !!!!! DO NOT make any purchases with this store, purchased a washer and dryer and after 4…read moreuses ( less than a month it went completely bad. called the company and the owner refuse to take responsibility for selling bad products. instead he was very condescending over the phone and when he came out to service it was even worse. He was very aggressive in tone and told us we didn't know how to use a washing machine, made racists comments and said we were stuck with the bad products. believe the bad reviews. they're/HE is HORRIBLE. WORST service ever experienced as a consumer. I'm upset that I even had to choose 1 star. they don't even deserve that..... do not be fooled by the price comparison to Home Depot.

The worst service ever! The owners refused to come out and assess the refrigerator I purchased 18…read moremonths ago from them! So all my Thanksgiving food had to be thrown out! Better take yourself to Lowe's or Home Depot! Don't get fooled by the appearance of the appliance! I had to purchase a new refrigerator. A $1200.00 lost!

I've been here so many times, I don't know how I didn't write a review…read more I will say that my experience at this Best Buy had me at "Hi, how can we help you today, by a blue shirt, not a security guard that didn't know what he was talking about. I told the gentleman that I wanted to make a return but wanted to see if they have what I needed in the electronics section. The associate was very professional. I mean he did an outstanding job engaging with me. I didn't get his name but he sets the standard for customer interaction. They put the right person in the right place on July 4th @12:42 pm. Everyone was cordial and engaging and I appreciate Jaylen for going above and beyond assisting me with my return, regardless of getting the wrong controller. It's hard to tell because the box is sealed. I've always had excellent customer service here. This is the Best place to Buy your appliances, gaming needs, computer and more. :) I also had a better deal by paying less for the same product purchased at another store. No pictures because I left my phone in the car but my other review has pictures and it's pretty much the exact same. Just better customer service here ... Inspire more, Yelp more!

Worst store I every bought from. Staff is uneducated about products…read more I had three staff members trying to help me on an air conditioner. They knew nothing about anything. Said it was out of stock. Then they ordered the air conditioner and told me I needed the sleeve too. They were wrong. I did not need a new sleeve as the one I have fit this air conditioner. Now I have to bring this big heavy box back to the store in Westbury myself because I didn't purchase it online. Get you act together. Educate your Staff & its Policy for returns.

April 22,2025 I used this company to install heat pumps in my home. Liaca helped me with the…read morerebates and other financing options. They really did a good job. They were on time, respected my wishes on removing their shoes, and they clean up after the installation. I was pleased with the outcome come. They tested the units and gave me a quick tutorial on how to use the units. I also included photos of the finished job. We'll recommend. Thanks to the team.

My central air unit died. We needed to replace our central air unit and decided to upgrade to one…read morewith an air pump. John was great to work with. He came to take a look at the space and provided his recommendation and promptly sent us the quote after. We had gotten quotes from multiple places and their pricing was fair. He was very responsive and answered all of the questions we had. For any questions he wasn't able to answer immediately he got back to us promptly with the answer. Seth and another guy was responsible for installing the unit on the day of. John came by to make sure the installation was going okay. The guys were quick and efficient with the installation. The job itself was very clean install of the unit and they covered the pipe going down the side of my house so it looks a lot better! They completed the installation all in one day, which was great! They took away the old unit and cleaned up afterwards. We also ended up upgrading our thermostat. John was accommodating and sent Seth back at a later time (after we received the new thermostat) to install the new thermostat. It took a bit to get the heat pump working but ultimately it was all done and John and Seth stayed to make sure both the AC and heat pump was working. So we were very happy with how the project was handled and completed.

Fantastic store with a great selection of Kitchen Cabinets and higher end Appliances with focused…read morecatering to the Asian community. They are an Authorized dealer for FOTILE. Dennis, the owner, and Irene, the interior designer, are honest and enjoyable to work with. Pricing is very reasonable, and delivery was efficent. I wished that I had found LAODA last year when I was running back and forth to Flushing to get my Cabinets and Quartz Countertop; traffic back and forth and a hassle finding parking. LAODA is easy to get to with plenty of free parking. LAODA has access to the same manufacturers as many of the Flushing Shops, such as Coline and CitiQuartz. A+++++++++++ and highly recommended !!

Lao Da Appliances: The Perfect Combination of Quality, Service, and Price…read more 老大电器: 纽约长岛家用电器. 分体空调.厨柜. 地板. 卫浴，近4000平方英尺－站式展示采购中心，自营仓库；免费提供测量，设计，评估报价！