We purchased a refrigerator, dishwasher, double wall oven and microwave. Every aspect of this…read morepurchase from the expertise, patience and "no pressure" approach of our salesman Bob, to the delivery and installation by Dick, was excellent and extremely professional. In addition, their prices were good or better than the larger chain stores where you are unlikely to find this level of product knowledge and customer care. We would go back in a heartbeat for other appliance needs. Very highly recommended.

Absolutely the worst customer service I have ever encountered. If you service or complain about any…read moreappliance, they hang up the phone. I spent $30K with them and they hung up the phone twice!!!!!!!!!!!!!!!!!!!

Been using them for years and have always been treated fair with great service. Wouldn't consider…read moreanyone else.

***CROOKS*** DO NOT BUY A THING FROM THIS COMPANY!! I needed an inexpensive part for my oven, It is…read morea Frigidaire part (I had the exact model number of the part...no discrepancies at all) that cost only $35. It is being sold directly by Frigidaire for $35, and its that price at every other online site, as well as every other parts store. He wanted to charge me $60!! When I told him it is selling for $35 everywhere, he tried to give me a comparison to buying a steak. He said, "you can get a steak for $50 or $200, where would you go?" Seriously!! This is the exact same part sold at every store. Every part with that same model number is exactly the same, unlike a steak which can vary greatly in the cut and quality. He should at least figure out a better way to justify ripping people off!

The tech was thorough, punctual and knowledgeable. He explained well the sources of issuesread more

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

DO NOT USE. Horrible structure with obscene pricing. Contractor was recommended by my building…read moresuper and the pricing was just totally outrageous (and turned out to include nothing). We agreed to use them because our HVAC system was in dire need of servicing and they had been in our building before, and more than $1200 for two services per year later, all they did was swap out a filter. I was initially agreeable to their pricing structure because I was told that it included repairs beyond regular maintenance, but their technician came today, literally swapped out the filter, and then outlined all of the additional maintenance that was required for additional cost. If I had paid this on a credit card I would be refuting the charge. DO NOT USE.

I have a split AC system that was installed by a subpar subcontractor and didn't work. A good…read morefriend recommended LaPenna to fix it. I will always be grateful. They came right away. The technician was professional, proficient, efficient, and polite. He troubleshot the problem - wiring issues - and had it fixed right away. Highly recommend.

service was excellent,my selection very satified....value great!…read moreover great product and services...going back for a dishwasher

Was in the market for a new refrigerator. Purchased one here at a significantly less price…read moreincluding delivery than I would have at other major stores. Friendly customer service and the entire transaction was pretty quick.

Steve came by to work on my washing machine and dryer. He communicated well and arrived promptly…read more Upon looking at the washer, he diagnosed the problem as needing a new computer. Instead of doing the job himself, he encouraged me to call Maytag directly to see if I was under warranty. And sure enough, I was. I am very thankful to this man for saving me $500. If you need your appliance repaired, Steve is your go-to man! In addition to this, he repaired our old dryer and did it for a reasonable price.

One of the hardest things to find is someone who can install and repair appliances that is…read morereliable, does a good job, is trustworthy and communicates well. In the local area (I'm in western Nassau County), Steven's Appliance Repair is the only one I know that achieves all of these. I've learned over the years that installation services provided by companies that sell appliances a) try to do the fastest job possible (not the best job as they get paid by how many they do not how well they do them) and b) cannot do anything besides just plug in the appliance (if anything extra is needed, they will not or are not allowed to do it). Therefore, I prefer to hire someone to handle my appliance needs. I called about 10 different places - most were unavailable or unwilling to come to where I live. Steven's called me on the phone quickly and met me the same day. They clearly explained what I would need to complete the installation (including instructions for electrical work needed), purchased the necessary parts and within 2 days the job was all done. Coincidentally, my oven igniter stopped working shortly after this experience and I called Steven's and a day later I had a working oven. I will definitely rely on this business for all of my future appliance needs.

Fantastic store with a great selection of Kitchen Cabinets and higher end Appliances with focused…read morecatering to the Asian community. They are an Authorized dealer for FOTILE. Dennis, the owner, and Irene, the interior designer, are honest and enjoyable to work with. Pricing is very reasonable, and delivery was efficent. I wished that I had found LAODA last year when I was running back and forth to Flushing to get my Cabinets and Quartz Countertop; traffic back and forth and a hassle finding parking. LAODA is easy to get to with plenty of free parking. LAODA has access to the same manufacturers as many of the Flushing Shops, such as Coline and CitiQuartz. A+++++++++++ and highly recommended !!

Lao Da Appliances: The Perfect Combination of Quality, Service, and Price…read more 老大电器: 纽约长岛家用电器. 分体空调.厨柜. 地板. 卫浴，近4000平方英尺－站式展示采购中心，自营仓库；免费提供测量，设计，评估报价！

I've purchased several appliances from this store and this experience has been by far the worst. I…read morepurchased a range with a delivery date of Fri between the hours of 2:15-6:15pm. Your delivery team showed up 1.5hrs after the scheduled time, so now they were in a rush to get the job done and go. The range cane damaged in the back and they told me the store would refund me some money and on top of that they didn't install the range level. It slants to the back. Now I have to take it out and make it level. When I paid the $209 delivery and intslallation charge, I expected on time delivery and proper installation, not this unpleasant experience.

Extremely helpful worked it all out for us in a matter of quick, professional and thorough…read more Mitch K is terrific!