Great experience overall ! The facility was clean, secure and well-maintained, and I felt my items…read morewere safe. The staff was friendly and answered all my questions(ask for Vicki). Move-in and move-out were simple, and access hours were convenient. Highly recommend.

I decided to dump all storage unit items - that has been done today…read more When you have a permanent headache - it is not a service. I plan my budget and it is not comfortable to have a monkey with a firearm in hands (storage manager) near you and your life. By the way - they rent this unit again (#90 unit) using the same promotion: $1 for the first month ($39 usual price plus $12 insuarance). After that they raise prices (by 50%) after 3 and 6 months (I talked to a manager). So dont be traped in this "tasty" price - it will not last for long.

I've been coming in and out of this storage space for a few months now, one of the companies I work…read morefor and with holds their items here. It's been a really enjoyable experience being in this storage, at least for a storage. The staff are super chill and kind. I appreciate the clean bathroom available on site. Carts and spaces are well maintained and easy to navigate. And there is a variety of storage sizes. Also, good central location, although I will say that there are several of the same storage units around but I've not been.

This company doubled the rent after 12 months. What they say in their contract is that they can…read moreincrease the price every four months (after I paid the first 12 months). If you could imagine the costs of moving or paying DOUBLE the rental cost, or being offered a second unit on another floor for a few dollars less, this is what you get. Double. Not a 10, 20, 30 percent increase. A 100% increase. And the lady I spoke with said it will likely go up again in 4 months. I asked her if it could double again. She said it could. It's clearly a fake price to get you in so you don't feel you have a choice after spending hundreds of dollars to move. A scam. And yes, there are unhoused people in the spaces as night. Nothing scary, but they are there.

Super nice! I spoke to Barbara and they keep the temperature between 70 (summer) and 74 (winter). I…read morewas quoted $127.84 with tax for 5x10 (not available in March 2026) and $197.95/mo for a 10x10, which is available. More than I can spend, but a great option for people who need a very tight range on temperature, especially for artwork, etc. Seems to be exceptionally well managed, with excellent customer service.

Great to work with, friendly Management, clean facility, well run. Will definitely use again.read more

This is as good as it gets. Karen was a first class representative for this company, helpful,…read morefriendly, professional. Used this facility before and I came back. The rates are the best in town

BEWARE They raise your rent continuously! And by a lot, like 25% at a time. It is a gimmick, I went…read morethere on a special price offer. Once you were there you are trapped. My large storage unit started at $90 and went to over $300.00.

Picked them off of reviews on yelp. Very nice place and Margaret was super friendly and helpful!…read moreHappy we chose them!

I stored my stuff here for about 2 years. I never had a problem with them. Always very friendly…read more Great communication. I think I was late on a payment one time and they had put a red lock on my unit, no problems getting it off. You need your code to get in and out so don't lose your code.... No problems with them helping me out when I lost my code . They were amazing. I also needed receipts and stuff for court and again no problems. Great place

I got in touch with them through Yelp projects, and the woman I spoke to at their front desk was…read morereally helpful and communicative! Even though it was short notice, they were able to get someone to my house within a few days to take a look at what was being moved and to give me an estimate. I thought the price was very competitive, but I also don't mind paying a bit more for quality. On the day of the move the gentlemen who helped were fast, friendly, and very good with my things! Wrapped everything nicely and even offered to help tighten the legs on my wobbly table after they finished unloading everything. I would definitely go with this company again!

Everything from start to finish with our clean-out move was excellent! I called for information,…read morereceived a price estimate and was scheduled the very next day. The moving crew was very professional and careful. They even moved other furniture we were keeping into different rooms for us. I highly recommend them!

Nothing is what it appears. Highly expensive. Inconvenient hours and lack of accountability for…read moreaccounting errors and mistreatment of tenants. We always pay on time. We will leave this business when we return from our travels. Unprofessional and inexperienced office manager whom the owner thinks is fabulous. I wonder if their related? If you read carefully, most all the great reviews are from over 2 years ago. Laura was the office manager then and was irreplaceable.

This place has been awesome! I don't usually write reviews, but I felt this time I needed to! You…read morewill not be disappointed if you decide to store your items here. Joseph, an employee at silverbell storage, was so accommodating, professional, and polite. I really appreciate the customer care, security provided, and cleanliness of the property. You are in good hands!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

They used to be great. Locally owned with great staff. Now they're just another corporate owned…read morestorage space that jacks up the rates every month knowing how much of a pain it is for you to move. I was there near closing time a couple of times and saw what was certainly people going to units to sleep for the night. The staff is not honest anymore. Moved all my stuff to another corporate storage place and am happy to be done with them. If you're going to pay high rates you might as well be in a place that's modern, professional and not mouse infested. It's sad to see what happens you don't have local ownership any more.