Our AC cut off. No cold air blowing. Called Ashcom heating & air. Got a call back with in 2…read moreminutes. Service came out within the hour. Noah arrived and reviewed all areas. He was great in discussing the problems and possible solutions. He did a great job explaining what the problem was, why it happened, and then fixed it. All done within an hour. Great service and response to our needs. I will be using them for all my AC services from here on out. Very impressed, and that does not happen very often these days.

I've been using David Ashton for years. They are the best! Very reliable, reasonable rates and…read morequick response. The company offers an annual contract which includes semi annual checkups and a discount on supplies such as air filters. Staff are great.

We've been a customer of AHA for about 8 years now and recently we decided to go with them to…read morereplace our entire HVAC. We had several quotes and ultimately decided to go with AHA because they contract with Trane. My experience with their service has never been an issue. All of their technicians are fine. We had one instance where our motor went out during last years ice storm and had to go with another company who could use their own personal 4 wheel drives to get it us to replace the motor. My experience with getting the quote from Dan was great. He is very knowledgeable and approaches quotes in a very helpful and common sense manner. I valued his input and how thorough he was. My experience with the technicians who installed our HVAC was great. They were wonderful to have in our home and we enjoyed interacting with them. My one and only issue with AHA is with their accounting person, Sharon Jenkins. About a week after the HVAC was installed I received an email from Sharon asking for more money for the install. I explained to her that the quote was $x and the final bill came out to be LESS THAN THE QUOTE. I even supplied the final invoice that I paid in full showing the difference thinking "oh she just needs to update her side to reflect the final amount". This is not uncommon and actually speaks volumes of Dan to over quote by just a little and have the customer a bit happier. After explaining the nuances of her job to her she was outright rude and refused to understand HER job. She incorrectly tried to say that the quote is the contract amount but didn't acknowledge the final invoice. Unwilling to go back and forth I contacted their customer service and was immediately told I was correct and my account was zeroed out. My advice to AHA is to part ways with Sharon. After reading a lot of reviews and speaking with people in my neighborhood it is a common theme that their only issue with AHA is having to interact with her. One person in fact said they went with another company solely because they refuse to ever speak to Sharon again. I would also suggest that AHA do a full investigation into her previous interactions with other customers. Were there customers in the past that didn't know any different and she was able to get that extra $$? Is this a systemic problem? Are their books in order? Where is this extra money going? As a customer it is not my responsibility to explain basic accounting to the accountant. I see her behavior as a giant red flag for any business. This review would be 5 stars if AHA had a different accountant who was actually kind and knew how to do her job.

I had a number of bad experiences with this company over the years they serviced my unit fit about…read more5 years . Atvthe beginning , in 2021 the customer service was great but it rapidly went downhill over the years . Communication is poor , there were disputes over billing and even after the owner agreed that I'm entitled. For a refund it took months to get it and the billing person was extremely rude every time I spoke to her . I think her name is Sharon . Suffice to say that I stopped using the services if this company about a year ago because even their great technician Chris who serviced my unit and he was the only reason i stayed with this company this long , even he couldn't make up for all the issues that I had with this company . There are much better companies around . Go shop for them elsewhere if you want good customer service and good communication.

Couldn't have asked for better customer service from their office staff to field crew. The HVAC…read moreinstallation crew showed up on time, finished within the time frame I was given. Very friendly and professional.

It is nice, for the first time in the past 22 years, to wake up in a house that I'm not cold when…read morethe temperature dips below 32 degrees in Virginia. Tonight's temperature was minus 5 degrees. Jimmy North and his Team at AirFlow Systems in Charlottesville, VA installed an entire new system in my home in February 2017. Not only has my electric bill dropped by almost half, the comfort of our home is unbelievably consistent year round. He had NO PRESSURE sales and does NOT RIP you off or over charge. His prices for the EXACT same system was several thousand dollars less expensive than TWO other competitors in the area. Once completed there were no up sale tactics. I love my new Trane AC/Heat Pump, Trane LP Gas furnace system. It barely runs and keeps the home toasty. Thank you Air Flow Systems for getting it right. Also, prior to this new Trane system, AirFlow Systems has been regularly maintaining my old system. When it needed parts he did not mark them up. When I asked why Jimmy said he didn't believe. I doubled checked the relay they replaced one time and a capacitor another time and I could NOT find it anywhere on the Internet cheaper for the EXACT same parts. An OVERTIME visit was QUICK and $25 more than their normal hourly rate. When the old system went down, I asked for an estimate to replace and upgrade the entire system...and well you've read the rest of the story. Always call Jimmy North and his Team at AirFlow Systems in Charlottesville, Virginia. You will NOT regret it.

We were long-time (28 years) customers of Airflow, who installed four separate systems (counting…read morereplacements) at our two houses. They were great to work with and we never had reason to suspect their business practices in the past. Something has changed, though, and now we wonder how a small equipment replacement could possibly come in over 200% higher than the cost for the same installation seven years ago. We understand inflation has increased cost as well as supply chain issues, and we support and hope employees are receiving competitive wages, however, inflation over the course of the past 7 years amounts to about 31% , not 200%. The bill we received was priced as one lump sum and when we requested an itemized breakdown of labor and material, we were told the bill was itemized. This review is not about the quality of Airflow's work, which remains high, but rather their business practices. To avoid misunderstandings, even if you've worked with them for many years, it's best to request a full and complete estimate of their services before they begin work.

April 1, 2026, I requested service for our upstairs Heat/A/C unit which would not turn on. This…read moreunit was purchased from Robertson's Electric 8 months ago. I called and An appointment was scheduled, promptly, for the next day. Our service technician was Leo, who was very courteous and knowledgeable. He performed a diagnostic check on the unit and after a short period of time, had it performing perfectly again. He took photos to show the problem to be a loose connection, most likely from the manufacturer. The upstairs is now cool again. I really appreciated Leo's kindness and explanation of the problem! I am grateful for his expertise and will recommend Robertson's and Leo to anyone needing expert service for their heating and A/C needs!

Update: they did call me to apologize that their after hours answering service denied me service…read moreand denied me the ability to talk to management. They said there was no reason that it should have happened and offered to give me their personal number as a backup.

ZEH came out at the agreed time, identified the drainage issue with one glance and fixed it in a…read morefast, friendly, professional manner and cleaned up my mess and theirs. All was done at a very reasonable price and 4 days sooner than a major competitor whom I've used 3 times in the past 6 years at a much greater cost who was a no call & no show at appointed time. THAT competitor lost a repeat customer and as a result, ZEH is my new "go to". SUMMARY: Your word means everything and ZEH keeps their word, communicates well, and has very reasonable fees.

Really professional work starting with Josh. Josh reviewed my old system inside and out. He…read morecame by twice that day, once to flip a switch under the house that the previous hvac guy doing an estimate turned off and left off by mistake. Timing made it look like Josh may have flipped something, but he came back within an hour and showed me where the previous estimate had done this. That showed me that Zeh would stand behind their work, even making sure that Josh did not cause the problem. I dealt with Jen in the office and she was always really helpful getting questions to Josh as the job was getting closer. Josh would get back within hours with an answer and Jen would relay. Josh is definitely technical and knows hvac systems. Brandon may have finalized the design but I was given 3 options, the best for this small place was the one chosen. I had 4 good companies come and give me estimates. I thought Zeh was competitive and they are local, which was high on priorities for this job. Great, professional local company. They completed the job over two days of steady, hard work. Brandon came by on day one and had one guy with him I think. Those guys did an amazing amount of work on day one. Brandon showed up on day 2 and told me another crew would be finishing up the next day. I wish I had the names of the guys on day 2, again, professional, hard working, detail oriented. The system is very quiet, well done install. My heating bills may have gone up slightly, my cooling bills are cut in half with the gold system. All 4 companies that came to do estimates were good. Zeh will not show up in matching coveralls with a logo, but they will show up ready to work and do a great job. They did it for me. It has been about 10 months since the system was installed. NO issues at all, until I decided to replace the 6 month filter. Newer, high efficiency systems, or at least my system requires a 4 inch, pleated filter replaced every 6 months. You are going to pay up to 80 bucks a filter, but twice a year if you are following guidelines. I like my hvac so I will be replacing it 2x a year. Final reason why you should use Zeh. I climbed under my house a few weeks ago to replace my filter myself. I ordered a new filter that Zeh gave me the name and number for my install so I ordered one to save a few bucks. I crawled up under the house but I removed the wrong panel to replace the filter. I thought Zeh had forgotten to install a filter. I did call back after watching a youtube video and said I think I am just stupid. They said we are still coming and will take a look. Gene came by and took my filter, quickly replaced it and showed me how it works. So, quality work, competitive price, local business, excellent people, excellent service. Get your estimates, but definitely try Zeh. I give Zeh 5 stars.

I requested the replacement of a frost sensor in my Aprilaire Dehumidifier . I was told by the…read moreAprilaire company that it's a relatively simple repair. They sent me the new part and gave instructions on how to replace it. I did not feel capable to do it myself so called Monticello air for this repair. See the attached bill that Monticello air would charge me for it. ($687). I asked the company rep from Monticello why it cost so much and was told it would be over an hour to take things apart and put them back together again. I called another company and the repairman did the procedure in 15 minutes while I observed and charged me $150. After this experience, although I have never used Monticello air, I will never trust them.

I have been using Monticello Air for over a year. I had a dehumidifier installed last summer and…read morethey did a fantastic job and are very professional - from the office staff to the technicians. They were very competitive in their quote with three other vendors. They have found a few issues with our builder installed AC Units and corrected them all. I can recommend them for any HVAC work.

Dylan at hometown heating and cooling was the absolute BEST!!! he sat down with me after fixing my…read moreAC and explained everything he did ,he was very thorough,very nice considerate young man,he was wonderful! I highly recommend this company! Thank you sooo much Dylan God bless you

Austin Ritter and Home Town Heating and Air are the absolute best in the business! My propane…read morecompany let us run out of propane and the furnace went off. Thry finally delivered the gas on an emergency call, the furnace still wouldn't work. After trying numerous HVAC providers who didn't answer or have an answering service I found Home Town Heating and Air. They couldn't have been nicer or more accommodating, from the sweet lady who answered to Austin. He was at my house within an hour and found the problem, the gas had never been turned back on. After crawling under a freezing house he only charged the service fee. Such a great young man starting his own business. With the business ethics they have they're going to go a long way! I can't thank you all enough for taking care of this and so fast! I'll never call anytime else!