I cannot say enough good things about Pam. She's strategic, a clear communicator, focused, and…read moreabsolutely on top of things. I am just sorry I didn't find her when we first moved to Medford because that would have saved me a lot of stress. There is always a silver lining in every cloud; however, because that stress made me start looking and this time I found her. Thank Heaven!!! She has a full practice because she is so danged good but she agreed to take me on. Whew! I've never had a reason to do this before but, after she udated me on my tax situation, I sent her an orchid arrangement in gratitude. She's just that good.

I've worked with Pam for the past 15 years and can highly recommend her services!read more

You would be better off at Liberty Tax. At least at Liberty, you get what you pay for. Creepy,…read moreuncomfortable office, strange employees, premium pricing almost as much as CPA's charge.

So grateful to have found Forbes. He squeezed us in and completed our taxes in under an hour, when…read moreI thought I was just going to drop off paperwork. 2 states, rentals, and a K-1. What an awesome surprise to have him just start doing it! I am never doing our stupid taxes again. It stresses me out for weeks and this guy cranked it out and charged a very reasonable fee. Worth every penny! Thank you, Forbes!

My employer has used paper trail for years and never had an issue. We decided to go with a…read moredifferent book keeper and coincidentally paper trail did not take any taxes out of the employees paychecks this pay period, when our supervisor called to inquire why, the person she spoke to said it was a slip and no one makes enough money for it to really matter at our business. Basically called everyone peasants!! When asked how to fix this the representative said "we will just take 2x the taxes out of the next paycheck for everyone... um excuse me NO that's NOT how that works!! The representative did nothing to help and was super rude and condescending. So my supervisor had to tell everyone to set money aside for taxes that will be taken out 2 weeks from now because paper trail couldn't do their job. How stupid is that?! Never had any issues until now with paper trail and to me this one is unacceptable when you are doing payroll taxes are a huge part. That's like having steak and potatoes with no potatoes. Whoever manages this business should be ashamed at the service that was not given today!!!

Great customer service, fast and professional. Payroll can be directly deposited in employee…read moreaccounts. It's sad how rare that is.

Always a great process working with John and his staff. Very professional and knowledgeable. We…read morerecommend John very highly

I needed to have my taxes done. Made an appt for a 15 min consult and the person I was assigned to…read moredidn't know about the appt. I asked for a consultant in Grants Pass, they assigned me to Medford. They transferred me to Grants Pass, which is apparently closed during my lunch hour. I sat on hold for 12 minutes, hung up and called back. Someone in Medford gave me this number 541-244-2650. Called it. Wrong number. Bottom line: since we share a lunch hour it will be impossible for me to drop off my tax paperwork in Grants Pass. Wow. Would have been nice if the person who set up my 15 min consult would have told me that. 2 weeks and 45 min of my lunch hour I have no appt to have taxes done. You suck.

I can't be happier with my decision to join Rock Creek Consulting Group. Not only did Pauleen…read moreMiller answered ALL my questions (I had quite a bit) in detail and patiently, she even took the time out to make sure I understood everything involved with my personal finances. The places I've experienced in the past have always made me feel like they were rushing to get me out. I definitely didn't have that feeling with Rock Creek, which made me feel welcomed and was treated with respect. My personal and business finances were a complete mess - Rock Creek had a lot of work to do in order to get me on the right track. My whole system now is more organized because of what I've learned through using Rock Creek Consulting Group. You upload everything, complete a clear questionnaire regarding expenses and then go in for your appointment to file. I'm confident that Pauleen has the expertise to properly file taxes, manage diverse business accounting and also help with financial planning. Now that I am organized I know I will avoid any financial obstacles in the future. Doing your taxes and financial planning is annoying regardless, but it's not a big deal anymore when someone can do it for you correctly for a great price whom you can also trust. Excellent service, very efficient and responsive to questions - Rock Creek Consulting Group exceeded my overall expectations. I will be referring to all my friends and colleagues.

Wow, found out Randy hands off some of his work to accountants whom are working from home due to…read moreCovid 19. Doing my taxes off site does not set well with me. Privacy with the information relayed is seriously in question here to me. When asked for status on taxes I was immediately told they are in process with an accountant working from home due to Covid 19 and has children so is only working part time. Children come first was boldly stated to me. I understand the Covid 19 issue, I asked again and several times was told in process and when asked when the taxes would be completed, I was told no answer to that and an extension had been filed for the May term and would be extended after that should the taxes not be completed at the term time. So the person I spoke with became very defensive at my insisting for a time line and said in this case we should just disengage. I did not choose to disengage, only asked for the status. Asked to have the CPA contact me. Call ended. 10 minutes later or less I received call thinking it was the CPA . Wrong. It was the secretary who advised me we had been disengaged and to pick up my paperwork. When I did pick up my paperwork I stated I was not being rude, but I was clearly asking for a report and no one wanted to admit nothing had been done. It was easier to just get rid of me. I requested to speak to the CPA and have him contact me. Nothing, no call no explanation, nothing. So if you want your taxes done by the CPA or by an outside accountant in their home, you make the choice. I will not give this service a good rating. Not by a long shot. Yes, I am a firm person and deserved a better response than to just tell me we are disengaged. They might as well have just told me to go f.... myself if I wasn't satisfied with their response. WWJD.

Randy has always been great and providing accounting assistance at a good price. I have used him…read morefor the past 6 years and he has made dealing with my mother and grandmothers estates a breeze when it comes to the taxes side of things. Randy is great and providing a personal experience and makes me feel important at his business. Even though I have moved to CA I still use him because I have yet to find a more professional and polite CPA.

I was highly impressed with the professionalism of this office. They helped me out immensely and…read moreeased my mind when it came to helping me with my grandfathers estate taxes. Kristy Dinsdale helped me get everything set up with ease, she is a delight! I would highly recommend them to anyone.

Zach Schorr Tax Associate "is our go to guy" for the last 3 tax years! The team that John Warekois…read morehas built to serve our community are knowledgeable and competent....I trust this office so much that I have referred personal friends, family and even a church. See you next year!!! Thank you.

Unfortunate that the door was locked during. Business hours. The receptionist was extremely…read morerude...bad experience..time to find someone new..as a receptionist, you should be better

What can I say about Shirley and her team besides they are amazing! We started a new business and…read morethey helped us every step of the way. From setting up state and federal IRS quarterly payments, managing expenses in a strategic manner, maximizing our returns. Oh and she got on the phone with unemployment when they kept harassing us about bills they thought were due, but our business doesn't require. You pay for what you get, and you get amazing service from Shirley. She talked me through the easiest ways to manage finances, and has me come in whenever I need to get assistance with our Quickbooks account. high quality service.