After slogging it out for years with the wrong accountant, we were referred to Dwaine and are so…read moregrateful we went with him. He helped us clean up a mess from a previous year and get all the credits we had coming and saved us from financial disaster. REALLY!! In the two years since he has done a great job as well, we always feel confident that he has down a thorough job and cares. : )

Rude, rude, rude. Called to see if I could get some assistance from them to manage an accounting…read moreissue. The woman answered the phone was rude and condescending. She asked if I was one of their clients and I said no. She than made a sound like someone who was being annoyed. I think what I was asking was to simple for them and I would not be worth taking on. She didn't even ask if we wanted to be a client. Let me tell you we own 4 properties we are retired Dr & nurse our current CPA is getting ready to retire himself. Guess where we are not going to go? Even if they didn't want to do my accounting just being nice would have made me think about using them in the future.

Rod Radford has helped us with various situations. He is professional and really knows the finer…read moredetails of small business. He is efficient and timely in all he has done for us. Highly recommended.

Rod Radford is a great accountant who quickly grasped the complexities of my LLC and personal…read moretaxes. Also prompt, efficient and great value.

Yikes! STAY AWAY!!! SO Rude and arrogant to the point that…read moreTherapy is needed for this team. THE WORST customer service imaginable. They'd rather pick a fight with you than accept responsibility for making mistakes. The guy at the front desk has some serious issues and is extremely verbally abusive. Totally regret using them!!! Giving them one star, only because YELP won't let me give them zero

I suggest you actively seek someone else to work with than Nagel and Padilla…read more Since Glenn and Don left a few years ago, Nagel and Padilla's general incompetence has come to light. Specifically and personally, Cassandra Dexter - who is one of the four owners - has missed important things regularly. Her lack of diligence and competence, and ability to hide behind excuses, is extraordinary. She always has a fancy excuse. Now I have found that her inability to provide competent service has been rubber stamped by an ownership team that either doesn't know, or is being mislead. Stay away from Nagel and Padilla. After having worked with them for over a decade, I never will again.

All I can say is the mission statement about Rogue Credit Union "Members" is either fiction or…read moresimple BS. I'm in month 3 of a dispute of a charge on my CC. The "Automated" process is a dead end. Get help in the downtown Ashland branch? No such luck. To speak with someone I had to file a complaint with the BBB. So be it. I feel sorry for the tellers in the downtown branch. They seem to change every 2-3 weeks? Always nice, friendly, but can only make money deposits or withdrawals. Imagine getting a threatening letter on Rogue Credit Union letterhead, taking it to a branch and being told that isn't RCU? That's "Third Party" in Texas? Huh? No name or business number. I'm not buying it.

This is a great full service bank with strong community values. They support programs to improve…read moremembers' ability to save, to encourage youth to save and become financially competent, and customer service is always friendly. Sometimes there is a short wait because they are a favorite local institution with many customers.

DO NOT USE THIS ACCOUNTANCY. Charlie Burns caused me to pay penalty to Oregon and than billed me…read morefull amount for services and would not take my phone call. Then she dropped me as a client

We have been working with Leo for a couple of years now and are so grateful for his attention to…read moredetail and enthusiasm for the bottom line! To me as a new restaurateur he has been particularly helpful with his experience with and passion for the business side of the hospitality industry!

From the owner: Getting started is simple. We begin to receive scans or photos of your invoices. We obtain sales…read moreinformation directly from your restaurant point of sale system, access the online bank feed to process debit and check transactions as well as credit card deposit information. To complete the process we integrate full service payroll. Together with strong restaurant accounting procedures and insightful reports, your profitability will be enhanced. Additional software can be utilized to determine individual menu item profit margins and develop forecasted budgets to really zero in on maximum profitability. Remote accounting is the path to the future allowing the Restaurateur to focus on building the business.

I too, did not have great luck with the Bakke CPA firm. I found fees to be a bit high (especially…read morewhen I found out they didn't even use Excel, which makes things take way too long - literally they were using a paper ledger like in the dark ages) but more concerning was the fact that they agreed to an engagement then decided they no longer wanted to do it in August, leaving me to find a new firm at the last minute, undoubtedly costing me more to bring a new firm up to speed. All of this after sending 90% of the required docs. Part of the rationale they offered was that they prefer to do returns "in person" and suggested I find someone in my home town! Heard of Zoom? We haven't had an accountant in our hometown for 30 years. This firm simply hasn't evolved to the present day.

For years I did my own fairly complex tax returns on TurboTax. For tax year 2011 we had it more…read morecomplex as a result of my wife's inheritance, so I had Michael Bakke do our return. Simply put he charged way too much ($1250...compared to the $300 I paid next year to a tax attorney for preparing an equally or more complex return) and he incorrectly figured up my loss on sale of the inherited property, to the point where we paid $3521 in taxes when we should have had no tax liability at all and in fact should have had carry forward losses generated to "use" against our next year's income. That happened because, despite me telling him of it, he refused to enter about $210,000 in costs that were part of our basis in obtaining that property. (The tax lawyer whom we used the next year on reviewing our 2011 return and facts confirmed that I was correct and Mr. Bakke was incorrect in not including those costs in the basis.... and the 2012 return our new guy prepared with a similar property sale was done correctly in our favor.) On net Mr. Bakke's mistake cost us something in the neighborhood of $10,000. (Can't calculate exactly... it's a complex "what if" and now 9 years past it.) Mistakes can happen, but when paying top dollar for expert help it's most disappointing to have such costly mistakes. And it is possible that Mr. Bakke might say it was not a "mistake".... that it was his professional "judgment call" that the extra basis costs I listed were not correct (though the tax lawyer we used next year used would disagree.) It is my impression that Mr. Bakke's approach to tax preparation is to be _so_ overly cautious to not incorrectly make a judgment call that might incorrectly favor the client.... more concerned about not even remotely risking crossing an IRS-line than minimizing the taxpayer's liability. For those reasons (high preparation fees and insuficient motive to optimize the taxpayer's return) that for most people I could not recommend Mr. Bakke and I would not use him again.