I'm not sure why picking a mattress seemed like it would be so difficult. I knew we wanted a new…read moreone, and with me having put my back into Life..we needed it. We had gone to another store that can remain nameless but rhymes with zooms to blow. It was not only a terrible experience but left me feeling extra unimpressed by the cost of getting a new bed. It should be noted that I also wanted to go from a queen size to a king size, regardless of my last name. I also wanted to get a bed frame and an adjustable base. So, in other words I wanted it all; and that is exactly what I have now. Because I came to Mattress Firm and met Warren. We walked in and were met warmly. I didn't know that sleep expert was a title, but after all the talks with him, I can now say that I am glad we had his insight. He answered a lot of questions, we laid on bed after bed. We clicked on remotes to raise the head or foot or middle portion of the bed. Did you know there are even bed bases that have speakers built into them? There are. We visited and tested out beds twice before making our decision. We went with a split King and did the basic adjustable base. When it came to the actual mattress itself, we chose a Sealy that was a hybrid of memory foam and coils. This was the more cost effective of the ones that we liked best. When you make this purchase, you have the option to sleep on the mattress and trade it out for 4 months if you don't like the one you went with. Delivery and set up was a breeze, the men were very courteous and knowledgeable. Fast forward 29 days. Adjusting to a new mattress is an odd thing. I wasn't sure if it was too firm, I didn't love the gap in the middle of the bed created by the split king option. We went back to see Warren and talked to him about what we were experiencing. He went over some other options with us, and we decided to trade out to a Tempur-pedic instead. This was one that we liked a lot the first time we were testing, but it is the pricier option. It has more support built into it for my back, and the design also makes the split almost non-existent. I can not praise Warren enough. He knew everything that could be known about sleeping habits and what mattress will best help you with issues you may be having. He is super friendly and easy to talk to, and also receptive to my jokes and sometimes horrible puns. He didn't seem annoyed that we came in several times to ask questions and retest. He really made this process not stressful at all. Thank you, Warren and Mattress Firm; here's to a great night's sleep!!

In store shopping and customer service was a pleasant experience. We've been a couple of times and…read morefinally decided on a mattress. Got a small discount and deliver next day. I'm giving the actual store 5/5. Delivery is where I have a problem. We were told the mattress would be setup for us upon delivery. This DID NOT happen. With degenerative disc in my low back this wasn't ideal. Blew my back getting this 100lb thing set up. 1st I had to remove the rolled mattress from the case. THEN remove several layers of plastic wrap. Finally removing the shrink wrap to allow it to inflate. I knew I pulled or tore something. I lay here on my stomach typing this review in pain. As nice as the mattress is, not having it setup for me defeated the purpose as I caused myself additional injuries and slept in pain. To make matters worse the delivery guy had the nerve to ask for a 10/10 review. I'm like bro, you just toss my stuff in the bedroom and left. I'll give you a zero if I can. Mattress firm could throw me a discount for not setting it up, along with the pain and suffering caused.

I purchased a new(supposedly) sofa and loveseat on 05/30/2024. paid over $1000.00 and items were…read moredelivered 2 weeks later. After approximately 3-4 weeks one end of the couch cushion sunk down to where it was basically flat. The middle cushion the same thing but not as much. Third cushion was fine. The other problem was that the cushions all started fraying. The loveseat had hair stuffed in between the cushions. My wife went down to the store and told them of this problem on 07/29/2024. My wife was told that it was under warranty til 2025. A representative came out on 08/01/2024. He looked at the one end of the couch and said it was a factory defect. As for the fraying he said that would be a problem. Asked why and he pointed to my dog. Told my dog is not allowed on the furniture he didn't care. At that point I told him he could leave and thanked him for wasting my f#@kin& time. Got a call back the following day and was told there was nothing the would do because there was no warranty. BUYER BEWARE!!!! Here what I thought was a nice piece of furniture turned out to be anything but. Had it for two months and it looked like I had for 20 years. The furniture that I got rid of was in better shape and it was at least 15 years old. I would definitely be careful if you go there looking for "new" furniture. Definitely not a place to buy anything. If you do ,be very cautious and definitely do your due diligence. Will never set foot there again and will be telling friends and family to stay away,far away and go to a reputable retailer.

Always friendly and helpful...prices seem to be good too. Bought several things from them. Glad…read morethey are in Dunn

First, loved that the staff was COVID conscious and wearing mask, while requiring visitors to wear…read moremasks as well. My wife and I were in the market to upgrade our mattress from a queen to king. We visited the Mattress Firm and another mattress/furniture store on Skibo before stopping into the Mattress Warehouse where we met LD (sales consultant). LD listened to what we were looking for as well as what we needed. He told us about the company's patented science based methodology designed to determine which mattresses would be the best for our bodies based on our own bodies positioning and weight distribution on a mattress. After the system determined which mattresses would be best for my wife and I, it narrowed things down, which allowed my wife and I to compare 3 mattresses, though the first mattress with an adjustable head and foot base was a clear winner. The bed will be delivered on Tuesday (25th), after finding it today (22nd). We took advantage of the 0% financing over 60 months, which we'll pay off early, but at 0% financing why not buy NOW. Kicker, we'll have 30 days to sleep on the bed at home too determine if we are truly happy with it, if not it goes back, which is awesome. The experience was second to none!!! If you're in the market for a great mattress/bed give LD a visit, you will not be disappointed. Save yourself time and headache--see LD before going anywhere else.

We have exchanged our mattress every 3 to 6 months yes it does cost me 100 bucks but I'm not…read moresleeping on a piece of cramp after I paid $4000 for. They only replaced the boxspring if you highly demand it sometimes that is the problem. Sometimes it ain't. Here's a picture of our. If you're looking for customer service number call this number 301-941-3778 this is at corporate office and ask for Rebekah

Our 4th set of Mattresses from this Made in America Company. Mark is extremely knowledgeable about…read morethe products and business he represents. Customer Service during and after the sale/delivery is outstanding.

I got the Orthopedic Extra Firm in a full. Just a month in, but I am very happy with my purchase…read moreso far. It is a quality, no-nonsense two sided mattress that has helped me to sleep better. The frame is heavy and quality as well, but make sure that all 5 feet are even. Only 'con' I can think of is that the headboard is only connected to the frame by two bolts on each side, which does give it some looseness (I think it wiggles too much). Customer service was fine, and they were upfront about the product, return (or lack of return) policies, replacement warranties, and pricing. Would buy again, but hopefully not for 10 years or so :)

This Big Lots is as good as it gets! It's the "Biggest" of the Big Lots I have ever seen and a new…read morebuilding. It's on Ramsey St. next to Lowe's. It is huge, clean and well lit. I was short on time, but will need to stop back in soon (of course I will be back). Some Big Lots will be designated as a "Big Lots furniture". This one is not, but they had quite a large selection of furniture. I am looking for some smaller decorative tables and they had a few I liked. I don't think they were overly huge bargains, but I still liked the style. One particular employee was particularly nice - she noticed I was taking pics and I told her why. She handed me an application for the Buzz Club Reward card - of course I already have one, but I thought that was kind and she was very friendly! If you are going to shop here at all, enroll in the club because you accumulate savings and I occasionally will receive emails w/ bigger discounts. I will visit this location again soon!

Some people are too good for Big Lots and if that applies to you, ya might as well not even read…read morethis review but otherwise read on. There's a cashier that loves her job as is beyond helpful. The furniture department helper is knowledgeable and courteous. I'm not too proud to say I budget pretty carefully and these guys and gals help out a lot.

I purchased 2 rugs today from Rug Gallery. A very good experience. The staff was very nice,…read moreaccommodating and willing to negotiate. They had a good selection of inexpensive rugs. I would recommend.

This place is the place to go in Fayetteville for a quality rug at a reasonable price. It's been…read moreabout 3 years since I purchased rugs from this business, but I feel compelled to offer a review now that I've got a Yelp account set up. As a salesman, Zuhair is helpful and patient. He gave me time to browse but also answered all of my many questions. I ended up buying two rugs, one of which just looked a bit too big for the room once I got home. I called, and Zuhair took the rug back without any hesitation and helped me to choose a better option. That's customer service. I highly recommend this place.

It's worse than Facebook market place. There aren't enough words I can say about a place that call…read morethemselves a furniture store, let alone tied to "High Point" the end the end the end

Went here in search of a new couch after finding few couches I liked for crazy high prices…read more Joan greeted me as I walked in and when I found exactly the couch I wanted (a couch I had seen at another store for $100 more!), she gave me a very reasonable price that I accepted immediately. After purchasing the couch I was told they could deliver it by that very afternoon, and indeed, I received a phone call just 20 minutes later that they were on the way with my new piece of furniture. Within an hour of choosing my couch, it was delivered and set up in my upstairs apartment. I was very impressed with the furniture choices, prices, and the professional men who made the delivery. I will definitely recommend High Point furniture and will go back if I need any other items.

I can't quite believe the incredible experience I've had here at Extra Space, specifically the…read moreEnterprise Dr. location- I not only have been easily and inexpensively able to rent multiple climate controlled units, but I have had the pleasure of meeting the staff here and let me explain this unique experience-First time I was helped, we had a few glitches that were eventually fixed, no problem, it happens. But, then I traveled from San Francisco to Fayetteville in a 1964 Airstream Landover. I came straight to the storage to unload the belongings and the manager noticed my struggle with my door that had failed halfway across the country. He noticed my bungee cords and attempts to keep the door closed and the failed door knob, etc., etc. He then proceeded to give me some advice and decided he would come out and take a look at it for me. But wait it gets better... He spent about two hours fixing, teaching me how to fix And going out of his way to make sure I was safe, understood everything that he did even writing down the tool name and giving me a bunch of rivets. This blew my mind and my son came to help me and was shocked as well. Is it North Carolina?? I don't know. I've only been here for a short time. People seem fairly nice, but this guy was over the top kind and not in a way that made me feel like I owed him anything or made me feel like he was showing off, not at all. This was truly a nice person doing his job and going above and beyond to help out a customer and not only did it make my day but here I am writing this review!! Human kindness goes so far and I don't think I'll ever forget what happened to me here at Extra Space with the coolest sweetest Manager on the freaking planet!

We moved just 3 month ago and already received an increase of 60% higher for each unit. Currently…read moreprice are higher than any where in our area. Also, extra storage company buys as many storage spaces around our area, so to be able to rip off all people. To move out every 3 month is difficult, so they count on it. How disgusting the USA becoming to be. People are just suckers to them, no law are protecting us from corporate scam.