I can't quite believe the incredible experience I've had here at Extra Space, specifically the Enterprise Dr. location- I not only have been easily and inexpensively able to rent multiple climate controlled units, but I have had the pleasure of meeting the staff here and let me explain this unique experience-First time I was helped, we had a few glitches that were eventually fixed, no problem, it happens. But, then I traveled from San Francisco to Fayetteville in a 1964 Airstream Landover. I came straight to the storage to unload the belongings and the manager noticed my struggle with my door that had failed halfway across the country. He noticed my bungee cords and attempts to keep the door closed and the failed door knob, etc., etc. He then proceeded to give me some advice and decided he would come out and take a look at it for me. But wait it gets better... He spent about two hours fixing, teaching me how to fix And going out of his way to make sure I was safe, understood everything that he did even writing down the tool name and giving me a bunch of rivets. This blew my mind and my son came to help me and was shocked as well. Is it North Carolina?? I don't know. I've only been here for a short time. People seem fairly nice, but this guy was over the top kind and not in a way that made me feel like I owed him anything or made me feel like he was showing off, not at all. This was truly a nice person doing his job and going above and beyond to help out a customer and not only did it make my day but here I am writing this review!! Human kindness goes so far and I don't think I'll ever forget what happened to me here at Extra Space with the coolest sweetest Manager on the freaking planet! read more

We moved just 3 month ago and already received an increase of 60% higher for each unit. Currently price are higher than any where in our area. Also, extra storage company buys as many storage spaces around our area, so to be able to rip off all people. To move out every 3 month is difficult, so they count on it. How disgusting the USA becoming to be. People are just suckers to them, no law are protecting us from corporate scam. read more

THIS IS PLACE BEEN ROBBED 15 TIMES, MY ROBBERY MAKES 16. I had a unit with the Extra Space Storage on 108 Skateway Dr. in Fayetteville, NC. I didn't have any issues before but after I got robbed from my unit. I no longer use them and wouldn't advise anyone to use them. To give some context, I had my unit for over a year and had went by there to put a few things inside. I had things from mychildhood and collectibles that were irreplaceable already stored there for over a year. I didn't secure the lock on my unit and I was notified but I live an hr outside of Fayetteville. I got to my unit a few days later and saw that it had been robbed. At least $3000 worth of things were taken. I called the police and did the necessary steps to report it. I filed a claim and was told because the unit was not 'forcefully' broken into there was nothing they would reimburse me for. Therefore I could not get paid back for anything that was stolen. I moved my remaining belongings out soon after that. I have been in contact with the detective over my case and he informed that this has happened 15 separate times at that same faculty. He had advised that I should move my things out (to which I already had) and that no one should use that faculty at all. This is in contrast to the manager I spoke with the day I discovered my things were gone, she said that this almost never happens. I am sharing this to let others know and to hopefully prevent anyone from having to go through this. DO NOT use the Extra Space Storage on 108 Skateway Dr, Fayetteville NC. They have allowed 16 people to get robbed out of their units and their company will not reimburse you for the things you held dear being taken from a place where there is supposed to be secure. On top of that, they raise the rates higher every other month, my bill started at $87 then was raised to $158 before being lowered to $123 then being raised again (after my things were stolen) to $166. Please be mindful of the place you chose to use and don't use them. read more

These folks have been very helpful from the time I moved in until the time I left three years later. I had an hour door unit that I didn't touch I. Three years almost everything was still in great condition. They were very transparent with everything and even gave me advice that was mostly beneficial to myself. I fully recommend them. Special shout out to: Nette Mona and DeWayne read more

They had a different name and the best rates when we signed up with them, we have several units with 40 years of our life ,our children and grand children's lives in them, they have raised the rates every few months on each unit, now it is astronomical. We have been shopping for a new place to move our life long belongings to, it is just myself and my husband a disabled war time veteran. Stay away from here read more

This is a great place with great rates! Friendly staff and very knowledgeable and accommodating

I'm an artist and I needed to purchase boxes for shipping valuable artwork to Texas. Upon entering the office, I was impressed by the neatness and cleanliness of the space. It was easy for me to spot a mirror/TV box that was perfect for my mission. I was immediately helped by the manager who explained the box's positive attributes. He also very politely answered other questions I had about the facility. We went to a nearby, separate storage unit to get my boxes. Moving (& packing artwork) are stressful enough so it's great knowing such people and places exist. Thank you! read more

Extra Space Storage - Original military artwork commission. - Self Storage Near Me - Fayetteville, North Carolina

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Very responsive. I needed a larger unit and they have me the largest they had availble. On move in day, an associate came to me and stated a larger one just upended up before you move in, do you want it. She saved the day! Also, its clean, climate controlled, and in a safe location. Restrooms on site are clean as well. read more

Very clean facilities! Super awesome staff! Mona was professional and friendly. Very helpful. The entire facilty was spotless and I felt confident that my property was safe and secure. read more

first storage unit we acquired since moving to fayetteville and boy, did we get lucky! great value and friendly service! always helpful when we moved units and changed payment methods! phenomenal customer service and people skills! read more

Staff has changed since I rented here last and it shows. I placed a reservation for a unit over the weekend, yet when I went in the first morning they were open, I was told the unit I'd reserved had been rented out after I'd reserved it. This had been my best storage experience prior, but now it is abysmal read more

I was having a pretty stressful day with work and Mona came to my rescue. I couldn't see in my storage unit because it was dark compared to outside and the key entry was turned so I couldn't get my key in and there was a new sticker so I assumed my lock was changed. I panicked but she came to my unit, calmed my nerves and turned some brighter lights on. read more

They are the worst storage place. They will rip you off. They will raise the price and not tell you. Then they charge you late fees. Avoid. Many other good places around town. read more

Please fix the gate. E/S is a clean facility for the most part however attention needs to be given to the gate system which is often not working during key times especially considering limited hours. It is annoying having to lug around bulky items. In short, Dewayne should request that the owners Buy a new gate!. Happy holidays read more