I can't say enough good things about the help that I received from PJ today! He went above and beyond what was expected to help me with a few items. As well as getting my headlights from terrible to almost new, by suggesting an amazing plastic cleaner. TY sooo much :) Highly suggest this AutoZone, with PJ. read more

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dont even bother, as they are all either rude or just incompetent. oh, where to start. let's see...i brought my bosche battery here because my car wasnt starting and the battery was totally drained from trying to start it. I figured if nothing else I could at least test battery to make sure the batteries battery wasn't the cause of my issues. I'd see a commercial about how their experts would be happy to test a battery and stuff anytime. Well, needless to say, I went in there, and the person working in the counter, looked at me like I was speaking a foreign language when I asked if they could test my battery to make sure that it wasn't my battery that was dead and then it was something else and so he goes and get some tester and reports back how there's no charge and I'm like "yeah I know that, but is it able to hold a charge?" and he looks at me with a dumb stare like again I'm speaking a foreign language. Regardless, I end up basically donating my boesch batteries and buying one of their batteries off the shelf there. Why do I say donating? Because of course I get home put the battery in and it still is not starting so it's not the battery that's bad since I have a brand new one of theirs that I really didn't want instead of my OEM boesch battery. Fast-forward to three years and I start having more issues with my car not starting so again I'm trying to rule out the battery as this battery doesn't seem to be holding a charge after only three years. Once again, I end up replacing the battery with a brand new one only to find out that it still isn't starting so it probably wasn't the battery but whatever now I have another brand new battery that I don't really want. Here's where it's good, I go to get the core deposit back for the original battery of theirs that I bought that I didn't want and I was faced with nothing but rude and just unimaginable horrible customer service from who is the manager working in the story at the time. From the moment I walk in there and they hear that I want a court deposit. I am met with nothing but attempts of trying to deem me in eligible to get a court deposit. "Well it's gotta be done in 90 days..." is the kind of stuff I hear from the manager. Here's the best part, is I originally had purchased the first battery myself and put it on one of my credit cards, the second battery I was in a bind and my father in attempts of helping me out quick had me put it on his card so I didn't have to worry about it because I was in a hard place financially at the time. Oh boy did this just completely mess everything up because I didn't have my original receipt for the battery from 3 1/2 years ago and apparently they were unable to look it up in their computer. OK it just happens. I have my laptop on me as my phone was dead.... do they have Wi-Fi I can quick hop on in search out this receipt so that we can get this $20 or whatever it is refunded to me? No, of course not. So I have to go out and basically Ward drive to find a Wi-Fi signal in the area businesses surrounding the store so I can finally get on a free Wi-Fi and searching my email for the receipt for the original battery. 15 minutes later I finally get it all tracked down and go back into the store and once again just rude attitude while I go and track down the receipt for this thing. So what is the manager finally do he finally gives me the court deposit back but he refund it to my dad's credit card why the hell would you do that when it was on the original battery that I purchased on my credit card that makes absolutely no sense and even more so he could not even ask me if that was the preferred method of receiving this deposit back he just took it upon himself to do it without asking. And then when I questioned him in doing so he looked at me and snapped at me like I was some idiot, and it was a ridiculous question to ask. Never again will I set foot anywhere near the store as they're just incompetent rude and I'm still pissed that I gave them even a dollar of my money in the past. read more

Tony was amazing give him the keys to the city please, went there so much in 1 day and he just made it go smoother when it was becoming hectic!! Props to him! read more

I came to get some new windshield wipers and Tony was so helpful !!! He helped me put them on and tested they worked great. Give this guys a raise haha ! Will be back for some other things soon ty ty read more

Pjwas a great help with my dead battery key for my car. He told me about the secret screw that people usually break. Great deal for two batteries! Thank you Pj! read more

Brought my car battery to check to see if it was dead and needed a charge and got great service fast from the young blonde lady at the counter. Very helpful and friendly! read more

Was having issues with my 12v battery on my Prius. After dealing with AAA and another auto zone location, nobody was able to resolve my issue. PJ at the Warner Ave location knew how to resolve issue right away. Highly recommend bringing your concerns about car batteries to this location! read more

Great service from Tony..I called and asked for a product they only had one of and when I go in I look at the shelf and there's none..I go to the front desk and he had pulled it for me 10/10 always going back thank you read more

P&J is such a nice person, he helped me replace the battery I bought there, free charge. Thank you !!

Great experience. Workers were very kind and helped me with everything I needed. All the workers helped me with great attitudes 10/10.

style: I stopped by this AutoZone after a different location sold me the wrong screw size for my license plate (which decided to fall off while I was driving--fun times). PJ at this store was a total lifesaver. Not only did he take the time to find the correct part, but he also offered to install it for me right there. Super helpful, professional, and went above and beyond to make sure everything was taken care of. Great customer service like this is hard to come by. Thanks again, PJ! -Volkswagen Electric Owner-Jenn read more

My battery ran out on my key fob and I couldn't get it open. I headed to AutoZone for help. Turns out it is a sticky little key fob but Tony was able to help. He opened the fobs and I was able to replace batteries for both keys. $14 later they're working like new. Thanks for the help!!! read more

Mr. PJ was very helpful with providing information that I needed to fix my car. I also want to say that he was honest with me on what part to buy and from where. He saved me a lot money buy explaining what I needed and didn't try to convince me I needed to buy parts that I did not need. Thank you Mr. PJ for your help and honesty. read more

Wonderful helpful courteous proactive customer service combined with reasonable priced = 5 stars

PJ went above and beyond to help me figure out a 'Check Engine' light issue. I appreciated his patience and knowledge; it helped me make an informed decision moving forward! Thank you! read more

Came here to check my battery, Paul the store manager helped me with it and changing it, customer service was great ! Thank you! read more

PJ was VERY helpful and got me the product that I was looking for. Thank you PJ, so grateful for your professionalism and knowledge

Came in the day after Christmas, in the pouring rain, needing a new battery, and everyone was great. The girls inside helped me find the right battery quickly and Tony installed it on the spot despite the weather. Super helpful, professional, and made a stressful situation so much easier. Really appreciate the great service! read more

Michael r was a big help and helped me get the battery and the key fob for my car. He was fast efficient and professional

Tony was a huge help, replaced our car battery and got us back on the road in under 10 minutes.

Super helpful and friendly! Pj helped with everything I needed in store and even helped with installing my new windshield wipers in the rain. read more

PJ is # 1 in customer service. Very knowledgeable and helpful. I didn't know to much on cleaning off my front head lights. I was about to by the wrong stuff but PJ told me what worked for his car even show me a little demo on his headlights. He was right. Check out my before and after picture. read more

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PJ at Autozone was fantastic! He knew his stuff, explained my vehicle's issue, was able to resolve without me having to take it dealership or shop mechanic. And saved me time from having to research the DIY method! read more

I'm writing this review right away. PJ was amazing, great sense of humor while asking for coolant, (apparently they're not all the same) thanks to him being knowledgeable he directed me the right product, and even put it in my car! He also noticed a crack and informed it's inexpensive to replace and to not let myself get scammmed out of lots of money! So bless him! read more

I went in today in the middle of a full schedule of appointments, Tony Do was extremely helpful while purchasing my new battery and offered to switch it out as well. I was in and out in less than 20 mins! Thank you so much Team! read more

went here to buy some snacks jaylin helped me out at the register and was great ! super nice and friendly should definitely get a raise

Great customer service. PJ assisted us with an issue and helped resolve it. Highly recommend this location. Thank you for your customer service PJ! read more

This Autozone location has always been exceptional in their customer service. Ive been a returning customer for decades now. My recent trip of needing a headlight change and their employee named PJ went above and beyond in not only providing the best option for me but also went out of his way to change my headlight himself and gave me pointers for the next lights i need to change. read more

Pj what is a huge help my car is a little bit picky when it comes to parts. I forgot my receipt and was assisted with fabulous customer service. I got my money back and was treated extremely respectfully would definitely come back! read more

Thank you to Tony for helping me and installing my windshield wiper blades! What would have taken me an hour he did in about 2 minutes.

PJ helped me with the right windshield wipers, and installed them quickly and efficiently. I was pleased with the service and the recommendation he provided. read more

PJ advised me to buy both headlights at the same time so the brightness would be equal. He also discovered that one of my headlights wasn't installed correctly and caused it to burn out. Auto Zone is the only place I will take my car to! read more

AutoZone - PJ putting in my new headlights. He advised me to buy both at the same time so the brightness will be the same. He was very helpful. - Auto Parts & Supplies Near Me - Huntington Beach, California

My headlight had burned out so I went in to buy a new one. Blaze, the kind associate, looked up which bulb would fit, then went to get it for me. That alone was amazing, but then he asked if I needed any help putting it in, which was ridiculously nice of him, but I watched a YouTube tutorial so I was good to go. Headed home only to find the bulb didn't fit in the socket! So back to AutoZone to get a different bulb... Tony, the Manager, was at the register when I came back in and I showed him how the bulbs were different. Yeah, I accidentally removed the high beam bulb instead of the headlight! ‍ Tony walked me back outside to my car, put the high beam bulb back in, and then installed my new bulb into the correct socket and place! Both Blaze and Tony renewed my faith in humanity AND kindness today. They were both helpful, kind, and never condescending nor dismissive. They didn't have to go the extra mile to help me like that, but they didn't have, and to say I sincerely appreciate them and AutoZone is an understatement! read more

If I could give this place zero stars I would, the warranties are misleading. The customer service is terrible. I had advised to go somewhere else to do business. Again, disappointed that I even had to give them one star. Never buy a battery or believe any of their warranty they will not honor. read more

Needed my AC Recharged, never done it before. PJ offered us help with the purchase, which one to get that suited my car, and even recharged it fully for us. Such a great human, and an honest guy, thank you so much PJ, we appreciate you, we WILL be back read more

I had a great experience at AutoZone thanks to an employee named PJ. He was friendly, knowledgeable, and immediately offered to help with my car issues. PJ took the time to explain the parts I needed and made sure I understood everything clearly. His patience and positive attitude made the whole visit stress-free. I left feeling confident and grateful, and I'll definitely return because of his excellent service. read more

I bought a car battery and when the guy brought it out, it noticed it was significantly smaller than my original battery. He said it was fine, so I figured he knows more than me about cars. This was NOT the case! The battery bounced around in while I was driving and the terminal end flew off. I had to go deal with fixing that and then having to go back! Such a waste of time. See pics for difference in size of batteries! read more

AutoZone - Notice the difference in size! I was supposed to have the 35 size and given the 26 - Auto Parts & Supplies Near Me - Huntington Beach, California

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PJ at this AutoZone is awesome. He is an automotive genius and helped me replace the battery in my Hyundai Kona EV with being robbed by the dealership. He saved me hundreds. Thanks PJ and AutoZone. read more

I come here all the time with my partner. They're pretty rude and not helpful. They also said the jacks are final sale although it was never opened or used. Overall, I just started going to O Reillys down the street. The Asian dude and younger Hispanic dude are the rude ones. Managers aren't helpful either. They need to be retrained. read more

My boyfriend and I visited a local AutoZone looking for advice on a stinky car issue due a rodent that got in but couldn't get out. All of the employees were friendly, and one of them took ownership of the issue. He spent about 45 min with us, very carefully searching for the source of the problem. Rather than going into specific detail, we just wanted to take this opportunity to recognize exceptional service! The employee's name was Paul. Turns out he is the store manager. We didn't know that he was the manager until the very end when we offered a tip and he would not take it. Props to AutoZone HB! Thanks, Paul! read more