In a word ... TRUSTWORTHY Strong, loyal customer base…read moreattests to the high quality of service, straight forward manner and genuine, excellent service. Very busy. Very successful. Expert automotive care. Old school.

Nate and Wally were my mechanics from 1998 until I moved out of state in 2024. I cannot list the…read morerepairs in one review. From the beginning they were courteous, honest, knowledgeable, efficient and kind. Their work was excellent and they fit me in no matter how crowded their schedule. When necessary they called the local car rental, who came in minutes. They sourced parts well and quickly and never overcharged. Many times Nate went beyond the call of duty with me as well as other customers. Over the years I saw that this was just how he treated people. It is a luxury to know you can trust your mechanic; seeing him as a wise friend is extraordinary. I recommend Chico's without reservation.

Junior is awesome. I trust him and rely on him for advice about the work that needs to be done on…read moremy car. What should be done right away and what can wait. He has also directed me to the dealer with some issues after diagnosis, and I appreciate this too. Jr. sold used cars to two of my friends and they were happy with what they got and what they paid. Everything was transparent and straight forward. I have found Jr. and his mechanics to be attentive and thorough. No one has ever been rude to me and I was surprised to read this in some of the other reviews. He's also bailed me out when I have had unexpected car trouble and he always gets me back on the road very quickly.

I have spent thousands of dollars here over the years. Unfortunately, my relationship with this…read morebusiness may be coming to a close. I came to get gas this afternoon and no one was visible in the office. I waited about 5 minutes, thinking maybe someone was in the bathroom, etc. Then I decided to hop out and get it myself. A staff member came barreling out of the office telling me to get away from the pump because it's full service. I explained why I had hopped out to do it myself. Note that this staff member has seen me many, many times. When he had filled the tank I said as politely as I could that this was an honest mistake but that he had sounded like he was scolding me, etc. He became even more rude and defensive, telling me not to talk to him and that this was his business, etc. It's unfortunate that after more than a decade of my spending money there he chose to behave this way and to lose a loyal customer by raising his voice and being so discourteous.

Oudy was a great help, we originally had ordered the wrong tires but he was able to find and order…read morethe right size for us and get the installation all done within a couple of hours. Plus tacked on the inspection too! Overall great service and super nice, would highly recommend!

Please don't stop for this location for service or even get gas…read more I got a groupon coupon for 4 wheel alignment with appointment. The service guy or manager or owner who came after I arrived with her girlfriend told me that it was just for front tires. I wanted to show him that coupon. After he said if you back side has another problem we are not going to touch it without look my car. He did not check my car back tires and he said he will do just front. I did not accept it and left the store. He was so rude and looks like he was in rush. His girlfriend was waiting him at the car. After I left they left too. He doesn't want to work on my car clearly because her girlfriend was waiting him. This is not business. I complain them to Groupon. We will see how they resolve it. But definitely I will not come this location for alignment. Update 08/03/2024 First as a business owner you should take care of your sold coupons. You can not tell lies to costumers like "Coupons for just for 2 tires or we can not do back tires because of issues on your back tires etc. I got another coupon from Midas they did my job perfectly without any problem. Check Midas Coupon on Groupon which I got after your worse approach. Would you like to see how the business should be? I got 5 star job from them next day. Second you keep continue to FRAUD people with your fake Groupon coupons even you said you stopped with Groupon. You wrote you are not taking Groupon anymore on Google review but I took some pictures and shared in Goole Review. Please stop saying lies to people. Third do you think some people works with hourly rate and they don't get paid if they don't work? Even Groupon refund it, that people still loose their time and effort to be there trusting you coupons. Also they can loose their jobs because they need to go for service another work day. Stay away from this place. Also I will write a complain letter to Shell.

I totally recommend this place the guys are amazingly friendly...I don't have years living in…read moreBoston I came from California a year ago and to fine a good Machanic shop and trustworthy I got lucky...I feel really happy with the service they have provided me..and I feel safe to go back with my truck... I always ask for Denis but the guys are all amazing thank you so much ... I so recommend this place

Dennis and his colleagues just saved my life. Could not recommend any more. He saw me trying to fix…read moremy flat tire and immediately offered help free of charge. The Mobile Memorial Drive staff have restored my faith that there are still good people. I'll be returning here for any car needs in the future. Again for emphasis, they are truly the best.

We were pulling up for gas and the attendant was rude. My husband was having trouble finding how to…read moreopen the gas. It would've taken us two seconds but the attendant kept repeating over and over "open the gas open the gas open the gas." We asked him for a second and he responded "I'll already gave you a second." We will not be back.

Destroyed our engine. They always seemed great until things went wrong. They did not securely…read morereplace the plug on our car after an oil change. A week later all the oil drained out while driving on the highway and ruined the engine. It was a very dangerous. Stuff happens, however they (Ray) refused to take responsibility and turned rude and defensive. Not trustworthy or honorable.

Just got some gas here before heading out of town. Good location and staff are friendly.read more

Um, yeah, don't use pump 7. Tonight it sprayed gas all over my shoes and pants because the auto…read morestop wasn't working. And when I went it to say they had to shut it down they said it had happened to someone the week prior but was supposed to be fixed. Well, it's not and I had to drive for almost an hour to get the gas down to a sane level and then throw away my shoes and pants. Awful.

They're oftentimes out of merchandise. Also, a lot of equipment is either not functioning at all…read moreor. If working, is not working properly. A prime example is th mocha cold brew machines. One store in my area has not had it working for 3 months. Another store has a machine that keeps breaking. Still another location has a "working" machine that is not being maintained properly (ice in the drink is the size of rabbit food pellets and a) will not pass through the straw ana b) excessively waters down the drink. Mention any of this to an associate and all you get is an apology. In my not so humble opinion, this is the worst run chain that I have run into!

This location of Cumberland Farms is very well run…read more Even though this is an inner-city Cumberland Farms they have plenty of room at the pumps and the facility is kept clean. The coffee area are smaller than most Cumby's but still only $.99 for a large iced. The staff was very pleasant. My gas and coffee transaction processed with no problems at all whatsoever. I Give This Cumberland Farms a Solid 4 Stars.

I came in early one morning for an oil change and to do whatever it needed to get my car ready for…read morewinter. I didn't have an appointment. New owners, Brian and Eddie, took me right away. I was told my car needed a few things, which I did not doubt. The work was explained to me in simple terms, and if I wanted it done, they could do the work then. Price was very affordable. After 30-45 minutes, I was on my way. My car has been running great. I couldn't find a mechanic in Arlington who could take me without an appointment in advance and a few required I leave my car for the whole day. I'm a happy customer and will be back. Thanks, BP Gas!

OMG these guys are great! Honest, fair prices, trustworthy, super friendly, and know what they're…read moredoing. Brought my car in and they saw it same day. I honestly can't recommend them enough!