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A-MAX Auto Insurance

3.3 (3 reviews)
Closed 9:00 am - 7:00 pm
Updated 1 week ago

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Services - A-MAX Auto Insurance

Car and truck insurance

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Notarial copy certification

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2 years ago

The staff is always friendly and have great service and always answer all the questions you have

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6 years ago

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7 years ago

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Hartgrove Insurance

Hartgrove Insurance

4.7
(27 reviews)

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

Winnie Hui - State Farm Insurance Agent

Winnie Hui - State Farm Insurance Agent

4.3
(3 reviews)

I felt bad about thinking every pretty headshot was from his/her younger days. Winnie proved me…read morewrong. I was in the neighborhood and decided to drop by. I finally met Winnie after dealing with her and her staff on the phone over 6 years. She was friendly and gentle, just like on the photo. She thanked me for my business. I was very glad to meet her friendly staff, too. I've heard few competitors complained about how rude her staff was. But most associates I dealt with were very knowledgeable and friendly. Except for one strange interaction after my SUV got rear ended. I called to ask for advice. After I told a lady about my situation in English, she replied in her condescending tone, "你打給我幹嗎?" (Why you calling me for?) Oh ok. Sorry to bother you. My disappointment started after a massive rate increase across the entire State of Texas. I couldn't blame it on individual agents, but State Farm. I called her to help me reduce my premium and I was happy for a while. Over a month ago, I sent an online inquiry about my insurance policies; I just got a call from her staff this week. She said they are planning to move to Dun Hua Plaza next year. I think the Chinese community will be happy to see her in Chinatown.

FANTASTIC SERVICE FROM MS. WINNIE & TEAM !!! I have used…read moreWinnie's Insurance for my rental properties over the last 5 Years. She is always quick to respond and help. I highly recommend her services. Always professional and friendly.

A-MAX Auto Insurance - autoinsurance - Updated July 2026

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