First time visitor to this location and was a little nervous. Aesthetician put me at ease and…read moreexplained her process. I was put at ease and the pain was much less that expected.

Lucy is awesome! Almost didn't even feel the procedure, she is so talented! Highly recommend!read more

I was a customer here, then they changed staff and ownership. I tried to change an…read morealready-scheduled appointment but wasn't able to, so I instead told them to cancel it, since they kept trying to force a tech on me who I wasn't interested in. They never cancelled my appointment, although I called a day in advance, and they keep sending me messages saying I was marked a no-show. All because they couldn't accommodate me with a new appointment time and tech?? Everyone knows that a Brazilian wax is a very personal thing, and you need to be comfortable with the person servicing you. It's not OK to inundate customers with a barrage of unjustified texts and emails. Please take me off ALL mailing lists. I will never return!

I feel silly for not coming by sooner! Getting in and out of the plaza isn't the easiest but it's…read moreworth the U turn! Staff is incredibly friendly, comforting, and inviting. The space is so clean and bright, the wax rooms have a pretty waiting space, larger wax rooms with marble walls. The wax was quick, not too hot, she was very careful and clearly has been doing it forever! Pricing was super reasonable. I really look forward to going back.

I've been seeing Rachelle for 5 years and she's the best! Everything from waxing to corrective skin…read morecare, shes efficient, goal oriented and truly cares about her clients and getting the best results possible. She's my go to girl for all my skin care needs.

I had a great facial here in December and signed up for a prepaid membership. I went back for red…read morelight therapy the next week, and was told that they are moving locations soon. After not hearing anything for a few weeks, I showed up for my scheduled facial appointment. Well, I guess I didn't hear anything because this spa is now closed down. I loved showing up to find that out. SO GREAT AND NOT ANNOYING AT ALL. A simple call or email would have been nice. Oh and not stealing money would also be great. Wonderful business technique, take the money and run.

Update - I love It's Me Time more with every visit! From brow waxing to dermaplane facials to lash…read morelifts this place is great! Stevye is so sweet & does such a great job! The new enhancements made like the relaxation room make this an even more relaxing, inviting environment! Kayla was fantastic! She customized my facial to exactly what my skin needed. She was professional & personable. My skin feels amazing & I can't wait to visit again!

The service was quick and great! I'm so happy with how my eyebrows look and she did such a…read morewonderful job! The place is cute and cozy, will return!

I am so excited that I found Browline! I got my eyelashes and eyebrows done today and they gave me…read moreexactly what I asked for. They are very nice. I definitely recommend Browline.

she's really good at waxing very fast much better experience than the other place I used to get…read morewaxed at. I would recommend to anyone who wants to get waxed for the first time :)

Bella did perfect on my eyebrows, upper lip, and brazilian wax! It was my first time getting a…read morebrazilian and she made it as painless as possible. She talked to me throughout to keep me distracted from the pain and Bella also made sure I was comfy. I was so nervous this first time, but i'll definitely be back! Thanks Bella!

Was excited to try this location but was turned away for being 10 minutes late, with a 10 minute…read moregrace period..was told by Chantel the proud owner/manager(as she announced) it's actually 8 minutes grace period but corporate has it wrong & they JUST realized. When i mentioned it being my first time & not knowing, they said my spot was already gone. After expressing frustration, no apology was made, no empathy shown. The irony of the tech hanging out & eating shows they just didn't want to work....Try any other location but Kennesaw, they are not in the people business. I'm shocked by the poor customer service. Reaching out to BBB asap

By far the worst wax experience I have ever had. Went in for an eyebrow wax and asked for a simple…read moreclean up. I didn't ask for a shape change, thinning, etc. My waxer, Kayla, proceeded to wax the entire top portion of both my eyebrows. When she showed me the results and I mentioned how thin they were, all she replied was "sorry." On top of this, they deleted my Google review. This was my first and last time at EWC.