I had a great appliance repair experience with Troy from Avery Appliance. He has obviously done…read morethis for many years and I could tell right away that he understood my issue as he quoted out immediately how much it would be to repair. I appreciated that because I needed to plan in our budget how much to pay him. I mean, if I was rich I would just go get a new appliance! #GoldFridge He gets five stars for his superior communication! I gave him a call on the weekend about my busted refrigerator and he was able to return my call promptly and schedule a fast repair. He was on time and affordable. We would hire him again in the future. Thanks to him I didn't have to watch YouTube videos for 8 hours in order to maybe teach myself maybe how to fix the fridge. Thanks Troy! #Notbroken

I hired this company to fix an ice maker on an LG refrigerator. They were quick to accept the job…read moreand schedule the service call. I was told the issue was likely ice buildup, though I informed the man that I had already thawed the fridge to eliminate that possibility per the recommendation of LG. He said to try it again and that the service fee paid that day ($140) would be honored to come back out if thawing did not fix the issue. It did not fix the issue. I contacted him multiple times over the next three weeks and despite consistently stating that he would schedule to come back and fix the issue, he never did. He made many personal excuses for why he couldn't make it (despite never being asked for a reason) and ultimately never followed through with coming back to address the service call that he had already been paid for. I am unsure if this company has multiple service employees, but Adam was dishonest and did not do the job he was hired and paid to do. I do not recommend Avery Appliance Repair.

TOTAL SCAM!! User beware! Not only did they refund my deposit amount but they also asked me to…read moreremove my 1-star Yelp review and asked that I ask my bank not to continue their investigation (which I disputed for fraud). Sound like a legit company? Yelp, I hope you read this as this company asked that I degrade the efficacy of your site by taking down a bad review. This company thought that by giving me back my deposit I would hide their fraud. In the end, they actually damaged my fridge instead of repairing it. I called Rain City Appliance Repair in Spokane because they were able to respond same day. The person that answers is a guy named "Winston" with a British accent and the phone sounds like he is overseas. He booked a technician that came out that afternoon and the tech spoke almost no English. He tested the temp of the fridge and diagnosed a broken defrost element without opening the inside panel of the fridge, which is where that pice is located and where he ended up working. I had to pay $200 for the call out and the remaining balance would be invoiced upon completion. He came back a couple days later to finish the job once the part arrived, or so he said. Within an hour of the tech leaving my home, I got a call from "Winston"who proceeded to call twice a day every day for payment. I was working so I wasn't able to pick up the phone. I have had many home services without having to pay an invoice within a day. He called twice a day until finally a couple days later I said I was having a Sears technician come out that week to look at the job they did because I had concerns. On top of the other issues, the company has an address listed in downtown Spokane but when I went to the address I found it is virtual rented office space. The company also has an affiliate company named Hot Wire, supposedly in Bothel, but it has the same email and phone number so it's the same people. SEVEN DAYS after the service I received a text saying that I needed to pay the invoice or they would send me to collections. Completely unethical and illegal. The Sears tech came out and told me he had heard many complaints about this company and the issue with my fridge was part of a lawsuit with Samsung where they will provide the part for free. No charge for anything. He also said that because the guy took off the inside panel, he likely broke the seal and if there wasn't a problem before, there now would be and the panel would need to be replaced. A woman from Rain City, who I think is also part of Hot Wire called me back the day after and I told her I would not be paying the balance and want a refund on the $200 deposit. She didn't seem phased, said she was sorry I felt that way and that she would discuss with management. Which is the same thing Winston said when I told him they couldn't take me to collections after 7 days. The affiliate company also has many 1-star reviews saying that they were ghosted after making payment or that they broke their fridge. DO YOURSELF A FAVOR AND CALL A CERTIFIED TECHNICIAN FROM A REPUTABLE COMPANY.

Repair Dishwasher - the motor on my dishwasher gave out. Rain City was able to fit me in pretty…read morequickly and did a great job on the repair.

Jacob came out to our home for maintenance and repair on our Speed Queen washer/dryer set…read more Amazingly after nearly daily use for 6-7 years, not much needed. But I did have him order a minor part or two that he will install on the dryer. Next he took apart the washer, we both watched it load, spin and empty....Jacob said the machine looked and operated like new, nothing needed I appreciate that he let me help, be there to ask questions and see how everything works! He did not try to sell us something we didn't need. He was clean, neat, courteous and knowledgeable about many brands and told me which ones to stay away from and advice on detergent and softeners. Very fair price and he came all the way from Cheney area to Sullivan exit to assist us. Wait time for non emergent appt. less than one week.

Mike showed up promptly as scheduled, used his infrared thermometer on my freezer, told me…read moreeverything was okay - charged me $120 for the trip and left. Three weeks later, same issue, not freezing. I called another repair business and they took the time to investigate what the issue was. The defrost was not working. Took five minutes to actually find the problem that Mike didn't do. The only recommendation I can give Mike is, don't use him. Total waste of time and money! I don't know why he didn't do his job, nice enough guy but that didn't fix the problem and just cost me more money

Fast response and easy to communicate, worked well to replace broken parts for my oven.read more

Wow..just wow! I cannot say enough about the professionalism, exceptional communication,…read moreflexibility, price, and the incredible job Jeremy and Drew did for me this morning (hanging a chandelier at my parents' home). Not only did they show up exactly when they said they would, but Jeremy spent a few moments with me asking questions to verify what I wanted and the job was done long before I expected. They were so respectful of the area, and after they had gone, I could not tell that "construction" had even occured. I didn't even have to vacuum the floor boards! I am at a loss on how to recommend them more highly other than leaving a great review for Titan Contracting. They will be my first and only call for projects going forward.

Jeremy installed electric to our 40x50 shop, installed new sub panel, 4 mini splits, 2 garage door…read moreopeners, lights, outlets and switches. Ran the line 250 feet from main panel to sub panel. Easy to communicate with, efficient, kind and great work! highly recommended Titan. High quality work!

Prompt response. Repaired the burner and the oven on the GE range, and the Miele refrigerator. They…read morewere experienced, knowledgeable and professional in every respect. Fair prices. Great experience. Highly recommend. Would use them again. Freds wouldn't even come out to evaluate the problems! (And that is where we had purchased the appliances.)

I will certainly use Absolute Appliance in the future if needed. The tech (Rob) was very…read moreknowledgeable, polite and timely. The service call was also more reasonably priced than others that I've contacted. He was careful to use the proper tools (oven dolly) so as to not damage cabinets. They'll be my 1st call next time.

My dryer broke down a week before a houseful of company coming. I needed to wash sheets and…read moreblankets and I was panicking. I called the usual place we have taken appliances (Jeffrey's) and they said it would take 3 to 5 business days to even look at it. So I called around and found RK Appliance. I'm sorry I didn't get the owner's name but he asked me some questions, like the model and what wasn't working and mentioned several possible things that could be wrong. He said he could look at it right away. We brought it in (a little tight getting our pickup in the back alley where he unloaded but doable). We left to do other chores and about an hour later he called and said the dryer was fixed and we could pick it up! I was thrilled and so grateful. This is excellent service!

It's a long story. But break down is got straight up lied to. Not sure if it was the office person…read moreor the owner. Then got an attitude. Not good for business.

Great customer service, equipment, know-how, and results…read more They did a thorough job from start to finish with cleaning out our HVAC system. Their prices are reasonable and the quality is great! They met our expectations and then some.

This company exceeded my expectations! From calling to ask about rates and booking an appointment,…read moreto arriving on time and attention to detail. I have dogs who get nervous around strangers. Dennis and Benjamin were professional and made an invasive job almost pleasant. It isn't easy to let people take over your whole home for even two hours, but they provided a necessary service with efficiency and courteousness. I recommend this company highly!