I requested an inspection and they were very trustworthy, thorough, and friendly. It was easy and…read morefast for them to look at my vehicle. Will definitely be back when i need repairs or an oil change.

I brought my 1996 Miata to this shop about a year and a half ago to diagnose extremely unusual idle…read moreissues and a non-working speedometer. What I experienced was unprofessional, disappointing, and ultimately proved they either mishandled my car or failed to properly diagnose very basic problems. When I got my car back, I immediately noticed that my gauge cluster hood (the plastic visor over the instrument cluster) was shattered. This was NOT broken when I brought the car in. When I confronted them about it, they denied responsibility and claimed it was already like that. This was extremely frustrating, especially since the mechanic admitted he had removed parts around the cluster to inspect it. Anyone familiar with older Miatas knows those cluster hoods are very fragile, and improper handling can easily crack them. Instead of taking accountability, they insisted they didn't do it. They tried to show me CCTV footage, but the footage they showed was AFTER the mechanic had already worked on and test driven the car. This proves nothing. There was no clear footage showing the condition of the interior when the car first arrived. It felt like they were trying to deflect responsibility rather than resolve the issue honestly. The owner also became defensive and emphasized how reputable their shop was and how long they had been in business. My dad came with me to discuss the situation, and the interaction became uncomfortable and confrontational. Instead of resolving the damage they caused, they simply waived the diagnostic fee, which doesn't make up for breaking a part on my car. Replacement cluster hoods cost around $100, and the principle of accountability mattered more than the money. Their diagnosis itself was also incorrect. They told me my idle issues were likely caused by a bad MAF sensor. I didn't fully trust their conclusion, so I took my car to another shop for a second opinion. They disagreed with the MAF diagnosis. Later, I personally discovered the real issue was a faulty fuel pressure regulator, which I replaced myself and fixed the idle problems. Even worse, I eventually found that my speedometer cable was completely unplugged. This is a basic mechanical connection that should have been checked during diagnosis. Either they unplugged it and forgot to reconnect it, or they failed to notice something incredibly obvious. Either way, it demonstrates poor diagnostic effort and lack of attention to detail. They also test drove my car without informing me beforehand. While test drives can be part of diagnosis, the lack of communication combined with the damage and incorrect diagnosis only added to my distrust. Overall, my experience with this shop was extremely negative. They broke a part of my car, denied responsibility, misdiagnosed the actual issues, and failed to identify something as simple as an unplugged speedometer cable. The only resolution offered was a waived diagnostic fee, which felt like an attempt to avoid accountability rather than properly resolve the situation. I would not trust this shop with my vehicle again and cannot recommend them based on my experience.

10/10 service Very quick…read moreVery friendly Highly recommend Good price and great work

Once again, another positive experience here. By the way, they did change their address. I love…read morethis place so much. Extremely professional and they are by far the most trustworthy tire shop in Chicago. It's always worth the drive for me and I will always let my friends know about this place as well as my family members.

Yaffo Auto service & collision Alsip, IL I want to let…read moreeveryone know if you are looking for a company that will take care you and the prices are right this is the company to take your vehicle to. I just got my SUV out of the shop yesterday and I could not belief the results. My SUV looks like its brand new. I was in a car accident in June, and my insurance wanted to total my vehicle out and I told them that I was keeping my vehicle and the insurance made me a settlement because the SUV miles were so low. I email this company at 9:00p.m. on June 27th and they got right back to me the same night. I belief I was talking to the owner by text, and he gave me some encouragement, and he said that he will look at my SUV. I called him the next morning to see if he can tow my SUV, from Caliber and he said yes. He picked up my SUV and called me to let me know he had picked it up and he kept me updated while my SUV was in the shop. I want to tell the team that they did a great job, and I will be recommending their services to friends and family. God blessed you all I thank you so much from Rita 2015 ford edge.

Everything went well, Alex and the other guy was very nice. Great customer service. I came in for a…read moreservice shifter and a enabler, I think that's the name of it.. My warranty didn't cover the shifter so I had to pay out of pocket, meaning I had to get a loan but they fixed everything. My car drives much better. I will be getting more work done on my car in the near future. My mom also got her sideview mirror fix, because someone crashed into her and it got ripped off. They did an excellent job with the paint color and everything, she was the one that told me to go to them. Go check them out, real cool people and they will try and work with you as far as pricing.

They are so friendly and always give good service. I have been going to them for years. They don't…read moreover charge and fix only what is wrong with your car.

I have been here 4 times with two different cars. i was completely satisfied with the work and the…read moreprice. the owner is a very honest person and did not try to sell me things i didnt need. they work quickly and efficiently. a garage that you can trust.

Terrible customer service lacking professionalism and honesty…read more I'd asked about the quality of oil and instantly the worker gotten defensive. My time on this earth I learned...when people instantly get defensive, this typically means they're lying and thus a way to place a cloud over what they're doing and in this case deceive me. The service I requested should not have costed $152. No way!

I brought my Honda Accord to City Tire & Auto Repair for a timing belt repair. About a year later,…read moreI started experiencing symptoms similar to what I had before the original work, and I'll be honest, I was fully prepared for a difficult conversation. Anyone who's ever taken their car to a new shop knows that uneasy feeling of not knowing what kind of integrity or accountability you're going to get. What happened next completely changed my opinion of what an auto repair shop can be. City Tire & Auto Repair handled the situation with professionalism, honesty, and a level of integrity that honestly exceeded my expectations. There was no argument, no runaround, no excuses. Instead, they stood behind their work and showed a genuine commitment to doing the right thing for their customer. Their dedication to the quality of their work and the excellence of their service is real, not just something they say. You can tell they care about their reputation and, more importantly, about the people who trust them with their vehicles. It's rare to find a shop where you feel confident walking in and even rarer to find one that earns your loyalty after a tough situation. These guys did exactly that. City Tire & Auto Repair will be my shop from now on, and I highly recommend them to anyone looking for honest, dependable, high-quality automotive service. If you're nervous about trying a new mechanic, this is the place that restores your faith.

The staff gets an A+ They're friendly, helpful, and…read moreefficient. I've gone there a few times to get air in my tires and my boyfriend has purchased tires from them. The staff is consistently friendly, helpful, and kind.

You know why I like these guys? They are honest and will get the work done Right Now. They have new…read moreand used tires and can align and balance. I'm a BI guy, from Iversen's, Beggars, The Locksmith shop and Damasti's, I'm at home on the Island.

All straight forward. Good people and 100 on how they handle people. They should be the standard.read more

Fair and honest.. they didn't charge for looking at my truck and were honest about its needs. I…read morewent to others who also gave me the same results but charged $200 just to look at it. Would definitely return and recommend.

Fast service was here half hour after I called changed tire in 15 minutes.was very nice young man…read morewill use his services again.

Was driving cross-country when my car started giving me trouble. Called this mobile mechanic and…read moreimmediately I knew I'd be on the road sooner than later. Immediately upon arrival, I was welcomed with a great attitude and had the diagnosis confirmed letting me know he was knowledgable and most of all reasonably priced. Within moments, I was on the road again. Thank you Autoqadi, I made it home safely.