I HIGHLY recommend Funeral Caring USA…read more We have used Funeral Caring's services twice. Both were for relatives in another state. We could not have asked for more professionalism and support during these trying times. My husband and I, afterwards, set up pre-need services for ourselves to ease the burden on our children when the time comes. We were able to sit down and plan out OUR wishes and needs, 12 plus years ahead of time (and counting), when emotions are not running high and time pressures are on... Another bonus, the price is covered with their pre-paid program, no matter how much time goes by. Other friends and family have also taken advantage of their pre-need services to reduce the stress on their loved ones on our recommendation. It does give you peace of mind.

The communication needs to improve. I had to call them for everything. The grieving process…read moreshould have been made easier and it wasn't. Do better please. You need to work on compassion.

The services provided were extraordinary. The Brooks handled everything for me. My mother was…read moreshipped from California to Texas and Mr. Danny Brooks walked me through every step. These gentlemen showed me respect, compassion, patience, professionalism and are very knowledgeable in this field of work. When my mom first arrived to DW Brooks Funeral home I was devastated on how my mom looked coming from California. It did not look like her at all. Mr. Denzel Brooks instantly began to offer his assistance and suggestions to make my mom look more familiar. I appreciate the Brooks so much! This is a company I would recommend sending your loved one to. You will be satisfied and treated very well.

So many ways that I could describe my experience with Danny and Danzel. The death of my brother…read morecame as a surprise, and Danny was there to ease our minds during the process of cremation. His close eye on details helped my sister and I to maneuver through any issues that arose. We are both very thankful for their communication. They also give out great food spots if you're not from TX. Thanks guys!

Let me start this out by saying I never thought I would have to be writing this review because of…read morethe funeral for my 6 year old Grandson. When my daughter had the unfathomable task to plan the funeral for her first born child she asked me to help her find the best funeral home in San Antonio. Without hesitation I replied, Porter Loring. I already knew the reputation that Porter Loring had of being compassionate and providing quality care for the deceased and the families of the deceased. They certainly lived up to their reputation. They took care of everything for my daughter and son-in-law and most of all they provided immaculate care for my Grandson. I want to recognize everyone at Porter Loring for the outstanding job they did for my entire family. From the funeral directors: Crystal G., Amy G., Daniel G., Barrett S., Marisa M. To the amazing care team: Lexi L., Elena M., Bethany J., Avery M., Claudia R., Danny G., Shawn R., Kaine C., Hector G., Jermaine A., Aubrey C., Tetiana D. Administrators: Kelsey H., Amy N., Cristina R., Amy D., Dina A. Service Associates: Glori R., Riley R., Louis L. This entire staff deserves recognition because they showed my family that we weren't just another family experiencing the loss of a loved one. They treated us like family and displayed the utmost professionalism I have ever witnessed. Thank you to everyone at Porter Loring for making this experience better than we could have ever imagined.

Great People and great service, people at Porter Loring were all nice and willing to help,read more

They were all very personable and professional thru the entire process. Took the lead when we were…read moreoverwhelmed with ideas and the spoken word. Their offices are not 5 but you"ll find that does not even cross your mind when making decisions ... it is their inherent kindness!

I guess people use this place because it's affordable but it is so out dated. Popcorn ceiling,…read morestinky carpet, cracked walls, dirty air vents the list goes on. At no time did the 3 ladies or 2 gentlemen that worked there ever usher people to seating. We all just stood in the back as people sat right at the end of the rows making it hard to sit. "People scoot all the way to the end of the row others want to sit". At one time you can hear the ladies in the front laughing. Not sure if there were doors that could have been closed but that would have made it even hotter. Go somewhere else, your loved ones deserve better. Mr Tipps spend some of your money in making this place presentable!

I have visited Ft. Sam Cemetery more than I care to admit simply because that means so many have…read morepassed. Many of my family members are buried there. I myself am a Veteran of The Gulf War in the 90s and as a Disabled Lady Vet I will likely be interred here as well. I like that they give me options as I can be cremated, or have any casket I like interred here, and my husband can be buried with me. My children will have a beautiful place to visit us and their ancestors. i love that it is kept neat and tidy and the rows are very impressive. You DO have to follow their guidelines as to what can be placed with your loved ones on the graves during visits as well as what type of flowers can be left there. JUST AN FYI, do not leave anything at ANY cemetery that you will be devastated if it is stolen. I saw someone on here post that their little boys cars were taken by the grounds keepers and zip ties were left on the grave. That was more likely done by someone stealing them. I have seen it at every cemetery here in San Antonio. I have literally watched ppl steel flowers off someone's grave and put it on their loved ones. It is very disgraceful but it happens. I am a bit scared to be a lady vet buried alongside all the good ole boy vets who did not like women serving, but I served my country well and will till the day I go, not my administration, my country, my children's country, my grandchildren's country. I just hope those men don't haunt me day and night. lol.

This cemetery has no respect for the deceased. Our Grandson recently passed away and we placed…read moreflowers and a few little cars. He passed at 6 years of age and we took him his favorite flowers and the cars he liked. These cars were the size of a matchbox. We placed a bouquet of yellow and blue flowers and we had to zip tie them together because we didn't want them to fly away. We went today and they took all his cars and for some stupid reason they took all his yellow flowers and left his blue flowers. They cut the zip ties and threw the zip ties on his grave. They discarded everything with absolutely no care. It was already a devastating loss in our lives and for them to treat my grandsons graveside like trash is ridiculous and utterly disgusting. We were planning on removing everything this Friday the 6th because they posted the next flower pick up was scheduled for March 10th through the 12th. They jumped the gun and they should have had the decency to wait a few more days and this disgusting gesture would've never happened. Very dissaapointed and sad. I'm ashamed at everyone at Fort Sam National Cemetery

My parents bought graves for other relatives there now all those relatives are passed now they…read morewon't let me take possession of my parents graves that they paid for and other family members be buried there. I'm at the point where I have to hire a lawyer to get my parents property.

The office staff were a great help in helping me fine my parents gravesites. The gravesites are…read morelocated in section marked #6. And I noticed that the entire area was overgrown with weeds and fallen branches around the trees in the area numbered #6. Other areas in the park seemed to be well manicured..

Hannah Shea was appointed our funeral director and she went above and beyond for us. As a whole…read morethis experience was bittersweet sad because we lost our mother but nice because Hannah's experience made this moment a beautiful one and our mother is finally at peace. Hannah made this experience for us as easy as one could. From our first meeting to our last interaction Hannah did her job gracefully and she committed herself to making sure we were taken care of and were we.Her professionalism and kindness spoke volumes to the degree of how she takes her responsibility of being a funeral director. We also wanna thank Brianna Hernandez who helped us with the obituary and she was remained helpful and kind during this trying time as well. Thank you Hannah having you was a blessing to myself and my family.

Dont come here if you're poor. its a lot cheaper to build a bon fire and…read morecremate the body in your own backyard instead of using the services here. if you're poor they use a program called Pauper Burial if you are using the cremation option. nothing is cheap here. you need to plan and look for cheaper methods of everything as much as you can before you are forced to settle for everything they have to offer you here. also it helps to always be in constant contact with them because they are busy almost all the time and have no time for poor people because its a rich man's world and poor people are forced to live in it and suffer the consequences of it. $1000 for a five minute viewing with the urns costing about $100+ each. even the death certificates aren't cheap and they also make you wait 8 weeks to receive them by mail. this place is a luxurious funeral home for a reason. they even give you the option of paying to put the ashes from the urn in yourself for free or you can pay them to do it for you. you're screwed either way. also remember to take everything out of your loved ones pockets and take away any personal property because it make get lost or stolen at some point. human lives and the deceased mean absolutely nothing to them because all they want is your money. also make sure the person in the coffin or the ashes you have are that of the same person.

Take your loved ones to a cemetery, The grounds on this…read morecemetery it's awful! The headstones are underground and the grounds are not being taken serious. Not because they are dead. They are not taking care of the place where they rest. If you have a loved one on this cemetery. You will never find it, if the headstone its underground. ​

This place has really not been kept up with. I know it is an older cemetery but it is not being…read morekept. There is no grass, just dirt! The older trees are being cut down and are not being replaced, so there is less shade. I regret choosing this place for my parents resting place.