Incredible! My dogs are so soft, clean and happy! They smell amazing! Grooming Emporium is so…read morecaring and attentive. I can't believe they were even able to clean and groom my dogs. Their prices are great too! Will definitely be returning. It's nice to be able to trust a business to care and do a great job. Thank you again.

They alway answer very quickly and they do an amazing cut for my dog! Friendly service would…read morerecommend to all

They do such a great job caring for my golden retriever. He comes home so soft and smelling good…read more They are responsive and great to work with.

First time bringing Finn here and we will definitely be back!…read more They were pleasant and so welcoming! They did a nice job in the timeframe provided and set me up for Finn's next appointment. We loved that it's cage free as well. Finn hates being put in the cage like at most groomers so he was very happy to roam around in the free area. 5/5

I am not only the webmaster for www.pamperedpawsgroomer.com , but my dog Gizmo is a client. For 7…read moreyears we have brought her to Danielle. She does a 4 paws up job. Gizmo knows she looks good too, as she prances when i take her out of there.

Danielle and her staff receive 10 gold stars. My dog is very large and has a double coat - which…read moremeans no shaving. Danielle scissors him and his appointment is an all day affair for her. She is gentle with my pet and he adores her. In the past, we've utilized her talents for our older pets as well and she was very patient with two geriatric dogs. We recommend this salon, as they are the best in the area.

I highly recommend!!! I bring my dog, Leo, and he absolutely loves it. He wags his tail on the way…read morein and out. He always looks and smells great when done. You can tell they love animals and this is a wonderful feeling when you leave. Prices are fair and hours are good. Give it a try, you will be hooked.

I had a great experience and will be bringing my pup back regularly!…read moreI did not know the previous owner, who I am sure was great, but so is the new owner! The appointment process was smooth, they fit me right in the following week rather than have to wait months, which is my issue with other groomers. I was greeted with a smile, as was my pup. The owner and assistant took great care in keeping him calm, which is not an easy task. I was able to take a look inside the boutique and it was tidy and professional looking. I left with a soft, good smelling pup who is ready for his birthday photos. Thanks Jessica!

I had a very disappointing experience with the grooming front desk at PetSmart in Chelmsford. The…read morestaff was dismissive and unhelpful, and communication was poor. The interaction was so frustrating that I left without receiving service. This location fell far below expectations, and I hope management addresses the issue.

My dog Gucci was BUTCHERED today, absolutely unacceptable, this has never happened before and we…read morewere even asked if we wanted her "usual cut" (refer to 1st picture) to which we said yes. Her face resembles that of a velociraptor and her ears are choppy and uneven. Do not take your dog here. F.Y.I. this is what they gave us after 4 hours. I could do this in two minutes, and it would look better.

Great price and great service! They did such an amazing job on my 2 pups we will definitely going…read moreback!!

From the owner: At Pet Love, we know how frustrating it is to deal with places where the staff is rude, the service…read morefeels rushed, and they always blame your dog’s behavior. Where they promise one thing but deliver another, without truly caring about your pet’s well-being. We do things differently. Here, your pet is treated with genuine care, patience, and kindness—just like family. We take the time to understand their needs, creating a stress-free and welcoming experience. No excuses, no shortcuts—just real commitment to quality care. From bathing and grooming to boarding, we focus on comfort, safety, and making every visit a positive one. You’ll feel the difference from the moment you walk in. Give Pet Love a try and experience what a pet shop should be!

Sarah and her team are AMAZING and my baby literally gets SO EXCITED to go and practically busts…read moreout of the car to run in to drop off! Couldn't ask for more!!! They also do an amazing job at grooming! SO LUCKY to have a great option in town!!!

My dog Mac makes a high pitched excited noise when we drive up to the social pup and when i pick…read morehim up he is exhausted (which is how i like him).

Gave Ms. N a scruffy messy fur ball; she gave us back a beautiful dog. Dunk is mostly Sammy, so…read moregrooming him is WORK! Best of all he came back happy and relaxed. Thank you! ps.. loved the BigBoy tie!

rocky got full treatment yesterday. He and we are so happy!…read moreeverything was fantastic! Billerica

New owner is fabulous! She always given my Yorkie Punky great grooming since taking over the shop…read more Yulissa hope spelled right is very personable and a joy to have as my groomer.

If I could give ZERO stars I would. I dropped my bulldog off there for grooming in August. She was…read moreperfectly fine when I dropped her off with ZERO issues. When I came back she was in "the Back" with many other dogs and was breathing heavily. A/C was OFF. The place was very warm and quite frankly too many dogs and hot. I put my dog in my car started to drive when she started foaming at the mouth and could not breath. I raced her to Middlesex Animal Hospital in Billerica. They brought her in as a medical emergency and saved her life. They placed her on a cooling bed with bolus "I/V's- she was diagnosed with heat exhaustion. Her temp was dangerously high and thank god I got there when I did. She had to stay in the hospital for monitoring. I called "you dirty dog" and the owner actually did not want to give me my money back. I threatened to take her to court and showed my paperwork from the Vet. This place is not what it use to be. I will never return every again. Not safe and its a dump. All set!

Love the compassion shown to pets! Communication and updates are spot on!…read more Confident my pet gets the best possible care! Highly recommend!

Melinda went above and beyond taking such good care of our kittycats while we were on vacation! She…read moretook the time to do a meet and greet with Josette and Quentin at our home several days before we left, and she won them over in record time with her warm and approachable manner. Her daily texts, videos and pictures of our babies while we were away helped us relax and enjoy ourselves, knowing the cats were in such good care. We came home to happy purrs from our well-cared for furry friends, and a home in good order. Thank you so much, Melinda! I highly recommend Furballs & Featherbabies and will definitely be looking to you for service again in the near future!