Very unresponsive to phone calls and resupplies. The company obviously billed Medicare for supplies…read morethat were not sent to me. Twice sent incomplete resupplies and refused to acknowledge their errors. Difficult to schedule appointments with staff for cpap problems. Staff imposing solutions that are convenient for the company rather than the patient. Not clear that presumed experts are in fact competent. Many nights with bad sleep and unresponsive and unpleasant staff. One of the worst medical organizations I have ever dealt with. Looking for a responsive substitute.

Took a year to get a new CPAP due to supply and insurance hoops. The team in the Portland area was…read moregreat. Alyssa worked very hard to navigate the transaction issues. My personal doctor retired during this time which added a layer of challenges. A last minute (last day before my script expired) almost caused a huge delay. The staff in Clackamas saved the day. From the front desk receptionist, to the lady that handles insurance and finally Christina who set me up with my machine they all kicked butt. I can't thank them enough!! Star Team!!

Prospective clients should be aware that this agency's operational model does not appear to be…read morebuilt on a foundation of client-centered care. A critical red flag is that their caregivers are not mandated to possess CPR or First Aid training. Therefore, if the safety and well-being of your loved one are the highest priorities, we strongly advise considering alternative providers with explicit commitments to these standards. Along with the organization's handling of essential tax documents is notably inefficient. Rather than mailing W-2s or 1099s to meet the January 31 legal deadline, the office retains them for in-person pickup. This policy demonstrates a lack of regard for employee convenience and creates an avoidable inconvenience.

From the owner: Family Resource Home Care, formerly Helping Hands Home Care, provides non-medical assistance to…read morehelp our clients live at home comfortably and independently. We are proud to support families and communities throughout the Pacific Northwest through our dedicated caregivers who share a commitment to enhancing the quality of life for those in need of home care services. Contact us today to learn more!

Haven't been in quite yet as I am exquisitely complicated and it's hard to get out sometimes. I had…read morethe pleasure speaking with David who was so genuinely interested in helping me. he was on top of everything, Making sure the store had what I needed. He ran order through to make sure he could get some of the items that I would normally have gotten across town. 5 Stars and I haven't even set foot in the store! Looking forward to seeing the inside soon!

Always so helpful and explained the difference between one product and another. So polite and…read morekindhearted to people

Caregiver Connection is absolutely the BEST!…read more Rahe caregivers try represent are of the highest caliber, and their office staff are friendly, knowledg

Caregiver Connection was great with getting back to me in a timely manner not only in the beginning…read morebut also whenever I had any questions. The Caregiver we chose was excellent! Wish we could have kept her longer, but was unable to keep my father at our house due to his Alzheimers. I would use them again if the need arises.

So far so good. They got us a regular person for 2 days, which is great to not have new people…read moreconstantly. They do a good job at cleaning, laundry, etc. I only wish they had more cooking skills, so you do need to write out recipes. The manager came in for a 30 day checkin, and the comes quarterly. So I feel if anything isn't working, they will listen and correct. For example, my mom can't stand perfumes, so we got that fixed fast.

I love working for Home Instead. They have flexible hours and great clients to work with.read more