Dryer Repair. Updated Review:…read more Technician, Tony is a small business proprietor. He showed up on a Sunday as promised which was the result of a Saturday call for help. Disassembled pertinent dryer parts. Showed us the parts that were no longer functional. Replaced the part. On our acceptance of his recommendations, replaced some related belts and parts that were clearly worn. Cleaned up and re-assembled. Answered all our questions. His labor and parts charge was remarkably reasonable. He left his card and left us quite satisfied with having the dryer back in service. On the basis of that day's engagement, the experience was 5 Star. His attentiveness, professionalism, and general personality were exemplary. Alas, two weeks later the dryer again stopped heating. Called the number on the card, 720-908-4426, and it went directly to a automated "the box for this number has not been set up". Not a good sign. Went to the site: "Temporarily Closed Until July 31". An even worse sign. This led me to write this review and downgrade his "score" from a 5 to a 2. I did, however, use the email he had on his card to query him. While the phone number was unhelpful, the email worked and Tony got back to me very quickly. Real Life had and has imposed itself on him, requiring that he abruptly suspend business until the personal issue can be resolved. Based on his prompt and clarifying email, I raise his rating to 4; it should be a 5, and would be if (a) he had set up his phone messaging properly and/or (b) he'd posted a clarifying message on his web site. Neither oversight has anything to do with the quality of his work which was first rate. I suspect the exigencies of his emergence led to those oversights. While I'll likely have to get another service provider because Tony won't be available for a month, I'd wait for him if I could. I unequivocally endorse him and his work. Once he has resumed business, if I have any appliance issues in the future (which are inevitable) I will make him my first call. Life happens to us all.

Jason was very professional while learning about our LG clothes washer issue (displaying an "OE"…read morecode scheduled an inspection ($75) called 20 minutes prior to appointment to advise his ETA and upon arrival quickly got to work diagnosing the problem ($84 discharge pump motor had failed). We asked if the door to tub seal could be changed and Jason agreed and completed the repairs very quickly. Overall this was a rewarding experience and our 16 year old washer issue working once again !! Hurray !!

Jason is professional, extremely knowledgeable and very fair. He has exceeded my expectations! Give…read moreJason a call you will not be disappointed!! WW

Can't say enough good things about Brent! Very knowledgable, courteous and friendly. He found the…read moreproblem in our refrigerator and replaced the part. Highly recommend this young man to service your appliances when needed! S. Miller Fuquay-Varina

Update - Response to One Source. The FACT is One Source did NOT diagnose the problem with our oven,…read moreyet charged us $178 -- $68 of which was for a part that was NOT correct, NOT needed and NOT installed One Source NEVER told us the part was unavailable, (This story has certainly evolved over time.) Their tech told us he was unable to diagnose the exact problem because he could not find a wiring diagram (because of the oven's crazy "Canadian" origins). He thought is was "probably" the control board (an $800 nonrefundable part). I did NOT demand a full refund. I wanted the $70, charged for a part (thermostat) that was not needed (and was the wrong part anyway.) I became quite frustrated and hung up because Aaron was incredibly rude and condescending and had stated categorically there would be no refund at all. I didn't threaten -- I told him I would share my experience with this company, which I did.

Pear Tree Appliance is who you need to call. I filled out the online request form which was super…read moreeasy. They were at my house the next day. Justin was our technician. He was able able to diagnose and repair our appliance quickly and with ease. He was kind and courteous too. This is our second call to Pear Tree with different appliances. We couldn't be more pleased.

The repairmen were extremely professional, courteous, and respectful. They were on time and gave us…read morea thorough explanation of what was wrong with our dryer. Ultimately, we decided to opt out of the repair and buy a new dryer. They removed the old damaged dryer for us as well. I would highly recommend this company for any and all appliance repairs.

These guys are absolutely amazing. They are supremely competent, have excellent communication, are…read morepunctual, have fair prices, and are some of the nicest most trustworthy guys you will ever meet. We have used them twice: once for an A/C issue, and once for a dead refrigerator. They are my go-to guys for stuff like this. I would have awarded more starts if possible.

ADVANCED APPLIANCE & AIR REPAIR I cannot recommend Advanced…read moreAppliance and Air Repair highly enough. As a homeowner and the owner of a rental property, I have had more than a few instances where I had to call in help to fix an appliance. I have used this company over the years to repair a dishwasher, dryer, fridge, and oven. I have always found them to be responsive to requests for help, prompt in providing service, knowledgeable about the appliance they were asked to repair, and willing to explain what the issues were. They showed up exactly when they said they would and (upon request) called ahead to let me know they were on their way. I am currently using a home warranty program. Recently I had a problem with my dishwasher and the home warranty program sent out a technician from a different repair company. They did arrive promptly but kept changing the diagnosis and said they could not repair the dishwasher because the part was no longer available. I insisted on a second opinion with the home warranty program and specifically requested they send Advanced Appliance. Advanced Appliance were able to diagnose the problem and fix my dishwasher. Thank goodness the home warranty program utilized the services of Advanced Appliance and Air Repair. I now know I need to request them up front any time I have any issues with any of my appliances.

Man was very nice & professional knew what he was doing also dependable not like the other man I…read morewas dealing with give you

Great service and support. Honest service told me my washer was not wrought fixing…read more Told it would cost too much better buying a new one.

Troy does amazing work on appliances. We have used him for our dishwasher and oven. He is very…read moreknowledgable and gets the job completed efficiently and completed in good time. The service charge of $110 is waved if you you hire him to complete the job.

Living in the neighborhood, appliance guys go to for any appliance repair. On time, great work, and…read moregood communication.

I have used Reliable Appliance Repair on a couple of occasions. Steve Albano is a super nice guy…read moreand a pleasure to speak with. He did a re-build on my very old Maytag dryer and performed the work correctly the first time. On another occasion, my dishwasher went kaput and he gave me a tip on an Amana unit the was on sale at Lowe's. I went and picked it up and he made all the connections quickly and affordable. I will continue to use Reliable Appliance in the future.

Wow! I'm blown away by Steve and his approach to customer service. He is always my first point of…read morecontact with any appliance issue or repair. Today we have a leak in our dishwasher and I sent him a text message. Within minutes he called me and he was helping me troubleshoot the problem. Turns out I probably need a New machine instead of a repair. That is based on the age of the machine and leak issue. Steve spent nearly 20 Minutes on the phone with me helping me troubleshoot and diagnose the issue. I have not experienced many appliance repair folks who will spend that amount of time helping someone- knowing that they might not even need his services. He goes above and beyond the call of duty and lives by a motto of customers come first. Steve, thanks for all you do to help customers!!