Free estimate…read more Prompt service. Answered all my questions. No BS. Replaced an old water heater and they were able to use a larger capacity unit which was great.

Called for a hot water tank issue and they scheduled me for an appointment a day and half out. 15…read moreminutes past the appointment time, they called to cancel because no one was available. They didn't seem concerned to keep my business.

Called Authentic Plumbing Solutions when our plumbing decided to have a meltdown. Brandon got out…read moreto us fast, cleared a sewer stoppage, and ran a camera to see what was really going on. Turns out the break was on the city side, and instead of trying to sell us an expensive repair, he told us to contact the city first. Huge respect for that level of honesty. Since he was already there, we had him install a new toilet and showerhead. The toilet install had some quirks because the tile floor isn't perfectly level, but Brandon explained everything, handled it the right way, and made sure it was solid before wrapping up. Quick response, knowledgeable, transparent, and no upselling nonsense. Authentic name, authentic service. We'll definitely be calling them again.

We had to call a plumbing company last night to clear a backup in the washing machine drain. We…read moredecided to call Authentic Plumbing Solutions out of Rockwall since we used them one other time in the past and their service was great. Brandon and Dakota cleared the drain and checked the other secondary and main lines to make sure there were no other blockages or issues. They were very professional and efficient. They took the time to explain the problem, how they made the repair and was and even sent camera videos to our email. I highly recommend Authentic Plumbing Solutions. Give them a call! Anita

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

I highly recommend Aubrey Plumbing Co. 972-442-9523. www.aubreyplumbing.com…read moreService manager, Anthony Morgan, was very patient listening to my explanation of our problem and because of my previous difficulties with other companies said they would not charge me (not even service charge) if they couldn't get the Delta handle (threadless base) off. Repairman, James Weisdorfer, was able to replace the faucets, but acknowledged that it was not a simple fix that the average homeowner would have been able to do. We did try several things with no success. Professional. Customer oriented. Competent. Reasonable repair cost. Excellent service.

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Easy to communicate with. Showed up on time…read more Job was completed correctly. I was even given options on how to save money on various replacement parts.

We've used Pelayo plumbing for all our plumbing needs for over 10 years. They've replaced shower,…read moresink and outdoor faucets, toilets, and unclogged drains for us. They do great work, are reasonably priced and are very nice people to boot. I highly recommend Pelayo plumbing for all your plumbing needs.

A class act! I can't say enough good things about this company! From punctuality to expertise and…read moregoing over and above, this is by far the best service provider I've used. Very knowledgable and they don't quit until it's right. I flip houses and everything must be done to code to pass inspection. These guys you will be able to count on! Thank you April, Tanner, Garrett! Y'all helped me get this house thru the finish line and it wasn't easy and I can't thank you enough. You are now my plumber on EVERY flip I do and for my personal home! I already shared your contact info with my network of investor! Thank you Donna

Needed a new water heater. The old one was rather old, and I didn't want to risk it leaking all…read moreover the house. They came out the same day, the price was fair, and the two gentlemen were professional and courteous. Would def recommend.

We had a great experience with Alert Drain & Sewer. I talked with Jason ion the phone and he was…read morestraight forward with what needed to be done and the cost. Even though I knew what was needed because of previous work, other plumbing companies kept insisting on a service fee and assessment. Jason and his sons came out, ran a hydro jet, and were done in 30-40 minutes. They were all very pleasant to deal with. Well done Alert!

Call this company with confidence. Outstanding family owned…read morebusiness. I needed a sewer drain located and cleaned pretty quickly. The owner and his son came out and got strait to business. Super friendly and informative, they checked in while in route to me to let me know exact times of arrival, they let me pick their brain, gave me advice, and were nothing but professional. Nobody likes having to call for service repairs but these guys made my experience such a positive one. I couldn't recommend them more highly. Thank you guys :)