This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

To celebrate our babymoon, my husband and I spent a week at the Andaz Maui at Wailea. I booked our…read morestay through Costco travel which came with some lovely benefits, such as two complementary buffet breakfasts each morning as well as $100 in hotel credit to spend each day. From start to finish, our entire experience was absolutely wonderful. The hotel staff were all extremely kind and engaging, offering helpful tips and suggestions. We had nothing but positive interactions with the valet and the front desk. The staff that work at the on-site restaurants were also lovely. Our ocean view room was clean and spacious. It had all of the amenities we could hope for and the shower had wonderful water pressure. My only request would be that there was a shelf in the shower to put the shampoo, conditioner, and body wash, as we ended up having to put them on the floor and bending over in the shower while pregnant is not an easy task. The linens were soft and I appreciated the opportunity to earn food and beverage credit or Hilton reward points if we opted out of having our room cleaned each day. The blackout curtains in the room were also wonderful. We thoroughly enjoyed watching the sunset from our balcony each evening and listening to the live music that was performed each night down by the pool. There was ample pool space with plenty of pool chairs, both in the sun and in the shade. Access to the beach was extremely easy. While we were there, we also took part in morning yoga, access to the complementary aquatic activities, a sound bath under the full moon, and the infamous luau. I also booked a prenatal massage at the spa, which was absolutely divine. Access to the Courtesy Car to drop us off at nearby restaurants for reservations was extremely convenient. We appreciated the complementary reusable water bottles and the local snacks and beverages that were restocked in our mini bar. All in all, it was an absolute incredible stay and the next time we find ourselves in Maui, we will absolutely be returning to the Andaz.

this resort is sooooo nice, the space is so beautiful and everything is well kept and maintained…read morethe staff are extremely kind and very attentive the pools and hot tub are really clean the private beach is AMAZING, so freaking clean & it's super easy to get towels, chairs and anything else you would need for the perfect beach day our room was spotless and so nice i was obsessed with the bathroom because of the waterfall shower and the robe?? OMG i lived in that robe and i regret not bringing it back home all the restaurants in the resort were FIRE! morimoto was DELICIOUS AND ABSOLUTELY AMAZING, shout out to the staff for attending to our 30 top Kaana kitchen's breakfast buffet was SEXY, it was packed with the most delicious food and we ate there so much Even the room service was awesome! I highly recommend this resort for anyone looking to enjoy Maui

I loved my 8 night stay at the fairmont kea lani this year. I splurged a bit on the ocean view…read moresuite and it was worth every penny! Their suites are spacious and the lanai is perfect to watch sunsets every night. The pools are crowded and I did not use them but I did like the beach and service throughout the hotel. Check in was an easy process. Lux in particular was super nice and helped me deal with an issue I was having. They have a nice gym, I didn't use it as I having too much fun on this trip! Plenty of restaurants on site. Self parking is free and plenty so valet isn't necessary. My advice is to call the concierge before you arrive and book the complementary canoe ride as it gets filled fast. I called them from LA 2 weeks before arriving and got the last spot. It was one of the highlights of my trip! If you like great service, amazing views and like staying in South Maui, this is one of my favorite hotels there. I will definitely be back!

Staying at the Fairmont Kea Lani was a lovely experience for me and my wife's honeymoon. The resort…read morewas incredible and it's clear that it was designed intentionally and with care to the smallest detail from an architectural perspective. Additionally, the decor and staff showcased the incredibly rich cultural history of the area. The diverse flora around the resort was great as well. The parking lot was small as they were doing construction on a large portion of the lot. It was a struggle to find parking at times during our stay. Despite the limited parking, the valet parking garage with plenty of parking was still closed off. The room service was great. Staff were courteous and professional and service was provided very quickly. I forgot my phone charger in my car and staff went to the car and delivered the charger to my room. This was such a great example of service. Amenities such as a shave kit, soaps, additional coffee pods were also provided throughout our stay. One thing that was not provided that was requested, however was a lint roller. This seems like a simple accommodation that should be available at a 5-star resort. The room was clean and had great views of the resort and ocean. A corporate event was being hosted on the property which had a fire dancing ceremony. We were able to watch this from our room which was pretty cool. The only issue with the room was some difficulties connecting to the TV and accessing YouTube and Disney+. We ended up giving up on using the TV and watched TV on our laptop. Overall this was a wonderful stay, but fell a little short of what a 5-star resort experience should be.

I had a wonderful stay here during my visit to Maui. I will warn you that the price is very…read moreexpensive but for me, it was worth it. From the moment I arrived the service was impeccable. From the Valet parking ($75 a night ouch) attendant , to the check in attendant Kela (thank you so much for your hospitality and kindness) to the bell check who was hella cool, everyone was so genuinely kind. The pool is amazing. It was hella crowded though and I took quite some time to find a chair but it was summer at the pool what else would you expect? I hope to be able to visit again. Right after I replenish my savings from this visit. Hahahaha!

Honestly, we had a great trip up until the very last morning. The resort is beautiful and the staff…read morewas friendly. Then we picked up our car. Valet had put deep, thick scratches all the way down the passenger front fender and said absolutely nothing. We found out at the rental return counter. Last day of our trip. Just completely speechless. For this trip, as well, there were long valet waits, crowded pools, and kids running everywhere. But you can't damage someone's car and just stay quiet about it. That's not a luxury experience. That's not even basic decency. For what this hotel costs per night, we deserved so much better than that. Beautiful property. Won't be back.

Hotel Wailea is a privately owned botique hotel that is part of Relais & Châteaux. There is a more…read moresignificant meaning behind the word and they have several books inside the hotel that gives a deeper dive into the history and other Relais & Châteaux in the world. Apparently it used to be a Japanese club called the Diamond, but was converted to a hotel after seeing the club die out. I booked this hotel for a variety of reasons. The biggest reason being that this is an adults only hotel. Upon doing my research of Maui, I figured that the south west side was probably going to be better for calmer waters and a more tranquil place for a relaxing vacation with my wife who is expecting. I am glad I chose Hotel Wailea rather than other hotels around the area including Grand Wailea or Four Seasons. Another reason is that I was able to book directly on their website and save some money on their insider rate (nonrefundable). I always try to book directly so that it benefits the hotel. It also benefits me because I was able to save 30% on the rate and got a few bonus perks. It was a little bit of a gamble due to the extreme weather that they had prior to coming, but luckily everything worked out and the weather was beautiful during my stay. Being a smaller hotel, I noticed more attention to detail and much better service than any other hotels that I have stayed at in the past. Upon coming to the hotel with my rental car, the valet service greeted us and took care of all our bags and showed us to the check in area. We were greeted with a flower lei for my wife and a kukui nut lei for me. The check in process took a few minutes to explain the layout of the hotel and details. We got a free valet parking since we stayed 5 days at the hotel and also got a $100 dining credit. I am glad we got the valet parking since I read that the parking spots can be tight and distant from everything. The valet took us to our stay with a golf cart loaded with our luggage. Upon entering our suite, there was a welcome gift including some chocolates and alcohol free champagne. The suite is filled with everything you need. They have a fridge stocked with soft drinks and sparkling water that is all complimentary. They also have bottles of water and you can request more. You are able to take beach chairs, umbrellas, parasol and towels to the beach. They have shuttle rides that can take you to nearby area up to a certain distance. They will also pick you up if you call them. The shower and bath had the best water pressure I've seen anywhere. The bathtub was huge and it actually filled relatively quickly. They have a TV in the bedroom and in the lounge area. The outdoor patio provided a really nice view towards the ocean, garden and sky. I stayed very close to the gym which was a huge plus. I was able to use it every morning and was the only one there every morning prior to sunrise. Working out pre-sunrise to sunrise in a open door setting was a great experience. They have some unique free weights that mimics a natural wood look. There is a row machine, a coupe of treadmills, elliptical and peloton for cardio. Other basic machines that uses a pulley and weight system are available. They have several yoga mats as well for any floor exercises. The pool area seemed busy during the day so I went after sunset mostly. The water is heated so it is very comfortable. There is a beautiful sunset view from the restaurant or from the birdcage. Depending on who you ask and what circumstances they have, it could vary what expensive is, but it is certainly not cheap or affordable here. You are paying for more than just a view here. The entire experience is curated for you. The staff here does a phenomenal job at keeping this property well-maintained and running. The restaurant and hotel has a premium price, but for a premium experience. There are other experiences here that you can book on their website or contacting the front desk. The front desk, housekeeping and valet were all so easy to contact with the phone in the room. We tried the in room dining once and although it took some time, it was a nice experience. Known for its tranquil adults-only atmosphere, attentive service, and luxurious amenities, Hotel Wailea offers a beautifully curated and premium Hawaiian getaway that is well worth the high price tag.

The service makes this place shine, not that there is a dull spot on premise. It's not a full board…read moreResort, no gift shop and no sundries boutique. There is no social hotel bar. It's not for young families as no kids permitted, and not for sedentary seniors, steps walks and trails abound. What Hotel Wailea has is sublime serenity, impeccable hospitality and a way to exceed expectations at every turn. Our first night dinner was incredible from service, presentation, with use of local ingredients. Our room was a mini suite, quiet and comfortable without pretense. Initially I was concerned for lack of seats, poolside or equipment in the gym but there was never a shortage of simply anything. No need to reserve a prime seat at the pool, or get to the gym early, the minimum

Thank you, Wailea Beach Resort, for making my birthday getaway such a memorable four-night…read morevacation! From the moment we arrived, the hospitality set the perfect tone. The warm welcome, fresh juice, complimentary leis, and quick check-in all seemed to say, "Relax--we've got you from here." And you absolutely did. The property is beautiful, with four unique pools that each offer their own vibe. Every team member we encountered was genuinely kind and welcoming. A special thank you for the birthday surprise--a complimentary mini bottle of Chandon delivered to our room within minutes of arrival. Talk about a great first impression! Service throughout the stay exceeded our expectations. The pool attendants and servers were attentive, friendly, and efficient, and the complimentary mochi dude was a fun touch that put a smile on everyone's face. One small opportunity for improvement: our room (7206) could have used a little more attention to detail during deeper cleaning's. The corners were a bit dusty, and after moving some furniture, we noticed the rug underneath could benefit from being lifted and cleaned periodically. Overall, this was a fantastic stay. Hospitality isn't just about service--it's about how you make people feel--and your team nailed it. Mahalo, Wailea Beach Resort, and thank you for a birthday we'll remember!

We loved this property! The service is excellent--the people who work here are so nice and really…read moreprovide that aloha spirit. We had the Costco package, and the breakfast buffet that was included was excellent! There was a wide variety of breakfast meats, fresh fruit ,etc. and made to order eggs. We didn't love our first room, but we did get moved after two nights, and really enjoyed our second spot with a ground floor lanai and a little peak of ocean. The beds are comfortable, and they have Nespresso in the rooms. Plenty of room to move around and closet and drawer space for clothes. The grounds are beautiful, and there is a ton to do for adults and kids. The adult pool is very quiet and has a beautiful infinity front facing the ocean. Our teenager and 23 year old boys loved playing cornhole in the courtyard. The gym is well appointed with three peloton bikes and dumbbells. Would definitely stay here again!

Robert, the front desk manager cussed me out on call for asking for a golf cart ride. it is…read moreunexcepable considering it's his job. the staff were good on occasion but kicked me out of the kids pool, for having my phone in my hand. i was trying to play water pong in the rentable game room, but this fat towel boy said i need to leave. i got accused multiple times about even if i live in the villas by the same guy. 1 star overall horrible service and fire Robert from the front desk.

robert shall be fired and was rude as heck as i asked for a golf cart he took 20 minutes for a ride…read morethen cussed me out so rude!

Such a magical place! It's everything you'd expect and more! You can't beat the beach vibe and it's…read morejust too romantic!

Beautiful 3 bedroom held our party of 4 and our niece in her 20s. Pool, cabana service and Nobu…read morewere great with wonderful service. Drivers between Ho'olei and main hotel/local restaurants were great too. Beware of housekeeping. My niece left a silver Tiffany necklace out on her last day to avoid tan lines and upon returning hours later, it was gone. Staff was very reluctant to help and refused to contact housekeeping. Management never reached out. My niece is to wait for their insurance to contact her for a claim. Such a bummer to end our trip that way so we'll never go back.

This was a great find. Rooms are comfortable and reasonably priced compared to the Waldorf. We…read morebooked three rooms for a family vacation. The facility is very clean the staff is helpful. There is a free shuttle that travels a mile radius of the hotel. We used it to go to the shopping center and went to the market to get prepared foods to take to the beach. We were going to use it for dinner but it holds 6. All you have to do is ask the front desk and call them when you want to be picked up. The pool was a great find. Very clean and well maintained. The breakfast is very nice and pretty standard self-serve. Good and plentiful. Again, the staff was helpful in getting little things for the family. For what it would cost at the Waldorf, one night there took care of three rooms at the Residence Inn. I'd definitely go back there again.

We stayed here right after the Lahaina fires so the hotel was fairly empty. The staff could not…read morehave been more welcoming and gracious. I initially planned on canceling our trip, but the hotel asked that we still come since they needed the business. I just didn't want to be in the way, but Lahaina is far away so we had no impact. It's a beautiful, huge resort with a great deal of amenities to include outdoor grills, basketball court, tennis courts, pool, etc. The onsite bar and restaurant is also very nice. It's in a great location near the center of Wailea and close to Kihei so it makes for easy travel. Love our stay here.

Pineapple Hill Maui is a perfect relaxing getaway. The…read moreprivate cottage is beautifully appointed and ideally located near Wailea beaches, shops, and great dining. The grounds, saltwater pool, and hot tub are stunning, and the hosts made us feel completely at home. We can't wait to return.

My husband and I just needed a place to crash in the evenings so we stayed at the budget friendly…read morePineapple Inn. We were both in awe arriving to see such gracious hospitality and well kept grounds. This little slice of paradise was exactly what we needed before taking off on our adventures during the day. I wanted to cry when we left because it was truly such a special stay. Mahalo!