Just moved here - looking for a repair shop that did oil changes- I was very impressed with the…read moreservice, and how customers of all kinda were treated. I'll be back!!

Brought my car there for transmission and it never ran again. they messed it up drove for about…read morethree miles and it started knocking and parker and josh wanted me to pay for the tow and to fix my car after they messed it up and the seats were all transmission fluid and they laughed about it they were supposed to put in new door handles that I bought and put two front ones in took off the locks and Insulation from the foor and told me I didn't need it and when I asked about the locks they said oh they probably didn't work anyway

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I was nothing but, respectful, transparent, and accountable with the two mechanics, paid to get two…read morecatalytic converters replaced and a transmission housing seal replaced. the catalytic converters was replaced good on the vehicle but, the transmission housing seal wasn't, it continued to leak. I asked about it and it wasn't the same seal that was took off (then why still install it and not tell me at that tiime?) I accepted responsibility for that and ordered the correct seal that was given to me by William. I was quoted $80-$100 for them to replace the seal with the correct one. Seal was ordered, the two came out replaced the incorrect one charged me $100 and it still leaked and had noticeable damage from banging. I communicated that to them, I got no response back for a week, so I requested $50 back since the problem wasn't fixed, still no answer. To make a long story short I took my vehicle to the dealership, I had to replace the seal again and the leak is no more and fixed. still haven't heard or received my $50 I requested from them.

These guys have consistently resolved EVERY problem i brought to them. They've towed, fixed, and…read moretransported my Mini Cooper and have always given me a fair price. True professionals and I will gladly take them and recommend them.

These guys are great!! They do 'everything'. I wanted an AirLift fitted on my Pro-master 1500, Thor…read moreRize Class B. I wanted to go to a registered dealership as it was under warrantee but none would touch it as is a RV. I was highly recommended these guys by the local Chrysler dealership. I wasn't disappointed. They got me in straight away while I was passing through. Fixed what camping world had done which could have caused a really bad accident and added better shocks now rides like a dream compared to before. They do cars, RVs, all basically and you feel in really good hands. Note they move location in the next year, still close to the current location. Big thanks to Ron and the team!

They were so helpful when doing my door lock in my car. The price wasn't that expensive and the…read morefront desk was nice.

This place is horrible I took my car to get the air conditioner fixed and they had my car for two…read morewhole days and charged me 1350.00 and my air conditioner still blows hot air. They forgot to put my engine cover on and told me the next day. I do not recommend this place they are a rip off.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

This mechanic shop is the best I've ever used. I've been bringing my two vehicles here for four…read moreyears and they're great. They don't nickle/dime you. They don't over-charge. They speak plain English to mechanical laymen like me. They work damn hard all day! Support local business!!!

Very impressed with the work and attention to detail from Lisa and her crew. The staff is friendly…read moreand worked with me to order some special oil they don't normally keep in stock which they kept in contact with me via text and phone for when the order came in. I had them do an inspection on my vehicle as well -- they took pictures of every inspection point and uploaded them to a site so I could go in and see the part and any notes they took on that particular area. Very happy and will definitely be going back.

A friend referred us to Sean, and now I'll be referring him to everyone I know! When we called him…read moreup, we swore the transmission was out in our truck, but after he diagnosed it, it was just the fuel pump! Yall, he could have gone along with it and made us pay thousands, but instead, he was the most honest mechanic I've ever met! Trust me when I say that we will be using Sean for literally every repair on any vehicle we own, now and in the future! Thank you for getting us back on the road and for making sure our truck still has life left in her!!!!!​

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

Jody was great! Communication was very good & handled the repair I needed with care! Making the…read moreappointment was smooth as well.

I had been using Jody for over a year until... He handed off the communications to another person…read morewho has done a horrible job of customer service. It has been awful trying to do business with them ever since. Jody recently put in the wrong part and apologized for it and I was okay but he did not put the fuel tank back together properly and I got stranded on the side of the road... my car smelt like gasoline and he was unreachable by phone. I ended up having to get towed and now a day later I still have not gotten any word back from him or his assistant. It's been a living nightmare and I'm so disappointed in a good mechanic that made a mistake and is not prioritizing his customers..

Good guys. They do good work and charge reasonable prices. We've had both of our vehicles worked on…read moreat Russ Auto--and wholeheartedly recommend them anyone.

From the owner: Welcome to Russ auto repair we are a family-owned automotive repair shop dedicated to providing…read moreexceptional service and care for your vehicle. Nestled in Lillington NC, our skilled team of technicians combines expertise with a personalized touch, ensuring your automotive needs are met with precision and a genuine commitment to your satisfaction, Experience the difference of a family-owned automotive repair shop that prioritizes integrity, expertise, and customer satisfaction. Visit Russ auto repair today and let us take care of your vehicle as if it were our own.