One of our pups had a run in with a prickly kitty(porcupine). This clinic gave us top notch care. The previous vet/owner retired, so I had my concerns, but the new vet ownership is incredibly kind. They got my pup in right away & the care was excellent. She's feeling much better! Admin staff, very kind and efficient. Prices are the best I've seen in NH. $300 cheaper than CAVES. read more

Needed a health certificate and was visiting from out of state. They made the visit so easy. Staff was very welcoming. I would recommend them for sure! Thank you for all your help!! read more

My elderly dog was very sick so I called our usual vet in Henniker. The woman on the phone sighed a lot then finally said I could come in but wanted to make sure I knew that since it was an emergency appointment there was a $25 upcharge. I'm on the phone with a medical provider, practically sobbing because my dog is stiff, unable to move his legs and could barely lift his head and this woman is impatient, doesn't express any concern or sympathy and wants to make sure I know about the extra charge for an emergency appointment. I told her never mind. I went to Great Brook, they were warm, compassionate, professional, and knowledgeable. Dr. Tom took time to show me the x-rays and explained what was going on with my dog. Unfortunately, I had to let my dog go. The next day when I brought him back to say goodbye they were incredibly kind and understanding. A month or so later I received a card telling me that Great Brook had a tree was planted in my dogs name. I have a cowardly Lab mix that I bring there. He's 85 pounds and cowers from any treatment. There's no way to pet and soothe him so they do the next best thing and treat him quickly and efficiently. Some vets and their employees seem to think they are dog whisperers and can make friends with any animal. This office knows that all dogs are different and if a dog needs space and speed not cuddles and treats, they give him what he needs. read more

Consistently providing good and loving care for my dogs and cats over the last 15 years. Wonderful staff and pretty much the same staff as when we began. That says a lot. They are so compassionate and Dr. Tom always listens carefully to what is going on with our pets. They are very good with follow up calls too. read more

Dr Tom and his staff are excellent. I've been a client for 11 years now, and he has excelled in saving my wayward pets on more than one occasion. I found him when one of the other local VERY EXPENSIVE vets turned me away after my cat was attacked by a rabid racoon. The staff is friendly and compassionate and very responsive. Even without appointments, I'm usually there for less time than I ever was at a vet's office with an appointment. His fees are a fraction of what the other guys charge and he usually does whatever needs to be done on the very first visit. I would not hesitate to highly recommend Greatbrook Veterinary Clinic to all. read more

Dr. Tom and his crew are the best. He has been my vet for almost 30 years. I no longer live as close but always drive the 45 minutes to get to his clinic as I cannot imagine anyone but Great Brook taking care of my dogs and cats. Sometimes the wait can be long, but I never notice anyone getting upset as Dr. Tom is always worth the wait. Mondays are always super busy so if you can go on another day, might be advisable. Call and ask them which times get super busy. If he and his crew were not so great, there wouldn't be a wait. Better than having to make an appt. weeks in advance. I probably should not sing his praises so highly as it will only make his clinic busier. Love you Dr. Tom and your vet techs!!!!! read more

ZERO STARS If you chose this practice, you better hope that your animal never needs anything more than standard checkups and tick meds. As a local breeder, I previously have recommended this practice for decades. After an absolutely disgusting experience here this week, my permanent recommendation a huge NO, ZERO STARS and NEVER AGAIN! This week, GBVC refused care during regular office hours to two dogs already in the care of their practice for the repeat of a previously provided service. For whatever reason, they allowed a young, untrained tech to make advanced medical decisions unassisted in their parking lot. The tech wouldn't even take the animals in for evaluation or ask someone trained to come out because they were "going home" in two hours. (FYI - The dogs went to somewhere else were treated and released in that time.) This happened after, we called ahead, described the dogs' condition and they said come right over. A call later to sort things out resulted in "Lauren" being outright rude and unprofessional, and she blatantly lied. When we asked to follow-up with Dr. Tom, she said he was busy and would call back...you can bet what we are still waiting for the phone to ring... Our pets deserve consistent compassionate care especially when things happen. With this office and tech staff, with the fact that medical decisions are being made in the parking lot by unlicensed professionals, with their horrific communication, because precious treatment time was wasted for treatment, after being berated by staff over the phone and with no follow-up as promised...we are NO LONGER taking any animals and CANNOT RECOMMEND this practice in any way. We can do better for our beloved furbabies. And, as customers, we deserve better. We rely on vets to care for our animals. When something happens, that's when we need them the most. There are plenty of other options in the area, I encourage you to consider any of those those first! Please learn from our mistake! GBVC -- NEVER AGAIN! read more

Horrible practice. Three days ago, took in my small dog for a nail clip, heard him screaming from the waiting room....my dog was carried out by the vet tech, followed by the vet, Tom Dowling, with blood streaming from his nose. I was told by Dowling that he didn't know why the dog was bleeding. If was confirmed by another vet, that my dog's nose was swollen because he had been smacked hard on the nose. He was prescribed anti-inflammatory pain pills. Use this vet with discretion, and if you have to, make sure you accompany your critter at all times. Don't let him/her out of sight. read more

This is the worst vet I have ever been to. If I could write this review and give Great Brook ZERO stars, I would. Bear with me as this story is a little jumpy. When I got my puppy, my boyfriend had suggested we take him to Great brook because that is where he took his cats. Im a huge beliver in using the same vet for all our animals just like I am when it comes to families with doctors. So I said sure. Makes sense. I called, and being a new dog owner I really wasnt sure what shots he needed. They told me he only needed rabies. Again new puppy owner, I said sure and scheduled his appointment. I brought all of his paperwork and gave it to the tech since we couldnt go in (covid). I asked for the originals back and was told I would get them at check out. I did not and was told I could grab them on his next visit. Sure. So about a month and a half later, my dog had a giant swelling bite on his genitals and I was wicked nervous so I called. No one answered or called back when I left a message. This went on for about a week. The bite healed so I stopped calling. A few weeks later, he twisted his leg (hes a boxer lab so he literally runs into walls at least once a week. HIGH energy lol). I called again leaving messages trying to get in to se Dr. Tom. Again, no answer or return call. At this point I was livid and decided to change vets. I was beyond done with this crap. So I brought him to Henniker where they checked him out and also informed me that he was very behind on his vaccines. The vaccines I was told he didnt need mind you. Great Brook also took weeks to send over his records and they didnt send over any of his orginal breeder paperwork. I still dont have it. So this is where I jump a little. When my boyfriends cat (later our cat) Gary was a kitten, my boyfriend noticed he breathed weird. Like his whole body pulled air in way to hard so he looked like he was hyperventalating. He immediately brought him to Great Brook to get checked out. He was told Gary was completely fine. The healthiest cat they had ever seen. Fast forward 4 years and more visits to Great brooke where we were assured he was healthy. December 27th, 2020 we brought him to Henniker Vetrinary hospital (because thats where I was taking my dog.) I had suggested the appointment since Gary's breathing seemed even harder than normal and I wanted to get him esatblised there. So routine check up. We got there and they took one look at Gary and asked to take him out back for a further exam. We said sure. Within 10 mins we were told he had fluid around his lungs and heart and we needed to take him to CAVES or we could choose to have him put down. We of course chose CAVES. I will never forget the pain in my boyfriends face as he told me he had to put down his best friend. One of the worst days ever. They said it was a birth defect that should have been caught as a kitten. If it had been, they could have treated it then. Because he had lived with it for years, the damage was irriversable. I hold Great Brook vetrinary personally responsible for Garys death. Their incompitance and negligence is inexcusable and they should not be allowed to operate as a vetrinary clinic. Multiple people have reached out to me when I put a post up on facebook about not recomending them, and there are so many avoidable deaths. All missdiagnosises. ALL OF THEM. This vet should be ashamed of themselves. PLEASE PLEASE PLEASE, do not trust this vet with your animals. You will regret it. I promise. I know I do. read more

Dr Tom Dowling is a fantastic vet. His office staff is super friendly, rates are very reasonable, and everyone there truly cares. I took my dog there a few days ago with a cough, and they called today to followup on her. I've never had a vet office call me to followup on a visit, so that was a really caring touch. I can't imagine taking my dog to another vet! read more

The Most Amazing 4 Paws Vet Over the Past years going to Dr Tom he has been the most patient Vet most loving one as well. He understands large dogs very well his history with our 4 paws have been the most amazing he is prepping our animals for transporting to Texas I appreciate all he has done and will be missed dearly. I recommend him to anyone seeking a well experienced vet. Even my Big Dog Duke which is an American Akita growled at him getting his nails done he laughed and comforted him to calm him down very amazing place read more

I am new to the area and tried Great Brook for a routine visit. Dr. Tom handled my cat roughly, without much care for the animal. The exam room was filthy, and when he went into the interior hallway, I noticed there was a mop and water bucket, full of filthy water. He put the exam notes (on a clipboard) on top of the water bucket, and then brought the clipboard into the exam room with some of the filthy water (and whatever germs may have been on it) into the exam. I have never seen such a squalid vet practice, and I will never take any of my animals back to Dr. Tom. read more

Dr Tom is awsome. I love the convenience of the hours and that you don't need to make an appointment to have you let seen. Pricing is very reasonable. I take all 4 of my dog kids there for everything. Highly recommended for sure. read more

Excellent service, kind and caring staff and the first reasonably priced veterinarian that I've visited in years. I was concerned about the fact that there are no appointment and the hours are strictly walk-in, but due to a savage raccoon attack on my cat, I've been there about 5 times in the last 3 months and I've have been in and out faster than any other "Appointment Only" Vet. Dr. Tom does what needs to be done quickly and with a gentle touch that is clearly calming to the patient. The fact that they actually have Saturday morning hours is just an added bonus. I could not make a higher recommendation and I wouldn't consider taking my pet anywhere else for care. read more

Absolutely outrageous pricing. To the point of being greedy. Maybe it's because the competition is too great, with all the humane societies and love my pet programs. They lost a few customers today after that charge. read more

My dog had 2 large infected cysts on her back. Dr. Dowling came into the exam room, asked a few questions, reached down and put his hand around one of her huge, obviously infected cysts and squeezed it. My dog cried out in pain like she's never cried out before! Bloody puss squirted all over the floor. He then said,"Yup, it's infected." He could set her up for surgery in a day. I was hesitant as she hadn't eaten for a few days, and hadn't drank anything at all that day. Then Dr. Dowling said, "Or, you can live with THAT in your house." I agreed to surgery. When we left his office, my dog was a mess. And she was in MUCH more pain than she was in before we saw Dr. Dowling. When we got home, she could not even get out of the car for half an hour. That's when I decided that I would NEVER bring her back to Dr. Dowling! I ended up bringing her to another vet clinic that cleaned her wounds and put her on antibiotics for a week before surgery. She is fine now and healing. read more

Dr Dowling rescued my little Jack Russell again! Not only did she manage to tear her stitches out once but she did it twice! The first time he had me bring her in during his off hours and replaced her stitches! The day she was due to get her stitches out I brought her in and he looked at it and found she had managed to remove some of them so it had healed wrong, so instead of ignoring the problem He operated on her once again to resolve the damage she had done. I then had to go back again as she had managed to get the E-collar off when I was not home and licked the area and caused an infection! I brought her back in again to have it addressed! Every visit I was met with not only GREAT care but incredible KINDNESS and UNDERSTANDING! I will continue to pass over the other places to go to Dr Dowling and his staff they are the best! We are truly fortunate to have such a wonderful place in our area! read more