Literally left my family member in her soiled bed for over 3 hours. If I could leave no stars I…read morewould. Front desk staff seemed annoyed to have to deal with visitors and the place felt old, understaffed, and depressing.

My mother has been here for over a year and I cannot tell you how happy I am that she is. The staff…read moreis so kind and treat her so well, that my mind is at ease knowing she is being taken care of. Her main nurse is amazing and always communicates with me. The food is not great, but most places do not have great food. Yes, the place is on the older side, but it is clean and they have been making improvements,. But honestly, I am more concerned about her care, which she is getting. She could be at a super fancy place and not have the loving care she is receiving. Having a parent with dementia is hard enough, but I have peace of mind knowing they are taking such good care of her.

ActivCare Mission Bay was beyond what we could have hoped for with the care and attention the…read moreentire staff gave to my father until he passed there, peacefully in his sleep. The environment is very clean and pleasing to the eye, with murals depicting different local beach scenes throughout the great room. They are very attentive to every resident and are quick to attend to their individual needs. The structure is fantastic. My father was never bored and felt the love of caregivers daily. We checked out many other memory care facilities before we found this one and we are so grateful we did!

This is a nice facility. my family member recently moved here. I'm very happy with the service my…read moreaunt is getting. The food is great, the care is just out of this world. lots of activities to keep her active. Nice gardens to do great bbqs. Very clean place .I'm in love with this place. Thank you to everyone there.

What a beautiful community! I went today to pick up a former coworker who now lives there and go to…read morelunch in PB. We decided to stay on property and enjoy lunch in their dining room. What a gorgeous place to retire in! My friend's apartment is really stunning - very modern, spacious, and with high ceilings and a patio. The landscaping is beautiful; people can easily walk to the dining room or to one of the many activities they have; and if you become less mobile, they have golf carts that will pick you up. The also send meals to people's apartments if they are unable to walk. The chaplain was super cool; they have lectures and film screenings; and the food was pretty decent! The patio was lovely, and inside lots of people were dining with friends. They have a daily special and then a regular menu. We got the soup of the day first (potato leek) which was yummy, and then I had a decent mushroom swiss omelette. They didn't have Dijon mustard, but servers were very nice, and they unfold your napkins like you're in fine dining. My friend also loves the dog park, and the beautiful old trees on the property, and the views of the ocean and PB are stunning. And we saw friends of his along the way too, and he told me about some of the other very accomplished and interesting residents. Looks like a great place to retire if you can afford it! (though it is way up on a hill, so if you're driving yourself, be prepared for the way up to be winding).

My grandparents have been with Wesley Palms for over 3 years. We love it here. Everyone is helpful,…read morecaring and proactive when it comes to service and care. There is one complaint about the dining room: they don't wash their dishes throughly. Careful!

The care our relative got was excellent. Very warm and caring nursing team. They accommodated his…read moredietary needs, meals on time, facilities clean. We used their services for one year.

Our father's last few months and holidays were filled with attention, care and love. My sister and…read moreI realized that our 96 year old father would need senior, residential care last August. We discovered The Gardens By The Sea, toured and soon moved our father into a comfortable room. It was an adjustment for him, but he was well cared for, still welcomed many visiting friends and family, enjoyed the weekly entertainment groups, the delicious food as well as the Turner Classic Movie channel on their cable. Elsa and staff were friendly, detailed and professional. Owner, David Cooper, was often present to say "Hello" and ask if all was good. We definitely made a wise decision for the benefit of everyone in our family. Thanks to everyone at The Gardens by the Sea! J&J

We toured the facility in a desperate need for temporary housing. The primary caregiver had a…read moremedical issue. We went through the arduous paperwork and medical exam. We were told a bed would be available and to call back the next day. We did and Arvin told us he gave the bed away. He seemed confused and forgetful. This happened again, 2 weeks later. Again, he seemed disoriented and confused about our previous conversations. And then Arvin refused to reply to calls and respond to the Regional Center. We had trouble finding any temporary housing and were forced to overlook - accept that he allows smoking in the rooms. When we came home from our visit, we reeked of cigarette smoke and had to change our clothes immediately. When we were put in touch with a placement agency to help us, we were informed that they had many problems with Arvin. With the same issues as mentioned above. Definately don't recommend.

This company was formally named St paul's plaza before their class action lawsuit fall of last…read moreyear. Do NOT bring your loved ones here. They are understaffed, Ivonne Nochez is a cruel person to her staff and residents, straight up cold. They employ men in the kitchen who harass CNAs, and the CNAs themselves are catty, rude, and unhelpful. One of the LVNs in memory care neglected my grandpa over the weekend until he had to be sent to the ER with septic shock!!! Thank you (I think her name was Christime LVN) for taking notice and sending him to the hospital. You should be ashamed of yourself Ivonne, no wonder your facility got a lawsuit. DO NOT SEND YOUR LOVED ONES HERE!!!

I've worked with St Paul's Senior Services for over 15 years. The operation includes assisted…read moreliving, memory care, independent living, skilled nursing, and a myriad of services for shut ins including the first PACE programs in San Diego County. Long term devoted staff is hard to match. It's always a pleasure to tell people about this very valuable resource

My mother had a very bad fall and could no longer take care of herself. I had to find a place…read morequickly. My mother was on a wait list for a place but she wasn't ready to go when an opening came up and unfortunately there was not an opening now that she was ready. I called Senior Care Authority and Harp answered my call. She was an angel. She quickly gathered a list of potential care-homes for me to look at in the price range I could afford and I was able to do some phone interviews and I toured three of the houses. Harp toured the house I was most interested in with me. It was a new care-home opening up. I was able to pick the room I wanted for my mother and she was able to get a private room. There are only 6 residents so I know my mother isn't lost in a large facility. The house is beautiful and they keep it spotless. Visiting hours are very reasonable. They keep a good schedule for the residents and they have hospice available. The food they serve is very good. Harp came to the post Acute Care facility my mother was in after the hospital released her from their care. She helped me with all of my paperwork and coordinating the release date from Post Acute Care. She came to the house and checked on us the day I moved my mother in which was really sweet. This was a situation I wouldn't wish on anyone. It's scary and emotional and so stressful. Once Medicare says "no more care" you have to take your family member out of the facility or pay out of pocket. You want to do the right thing. If you can't take care of your parents for whatever reason in your own home or their home, you want to find the right situation for them and be able to afford it. There's so many horror stories out there. I can't recommend Harp at Senior Care Authority highly enough for helping me make it through the whole event and getting me through to the other side. Getting help from someone that knows what she's doing was the best decision I made. Thank you Harp!!!!!

We were looking for a location for our 90 year old mom to move into and we were lucky to find The…read moreEuropean Christian Home in Bellflower , California. The private home is run by Thomas and Lisa Trice and the timing of finding this home was perfect. Mom has been living there a little over a year, moving in just before the COVID-19 Pandemic really escalated. PERFECT TIMING. We were able to move mom's bedroom furniture into her private bedroom to give it a homey atmosphere as well as hang pictures and other family heirlooms on the walls. The entire staff is always attentive and respectful and the home is always clean and tidy. Sarah, Percy, Teru and Paul are the wonderful caregivers and Ester prepares all their meals, truly Angels on Earth. Our family is blessed to have mom in this truly loving environment and highly recommend this HOME to anyone interested.

Lise was amazing to work with when I really needed help finding a new home for my mom with the…read moreproper support. Highly recommend reaching out to her!

My sincerest gratitude to Lise for her expertise, compassion and professionalism during a difficult…read moretime for me and my family. She was a comforting guiding light as we needed to quickly come up to speed on an area I was basically clueless about. She stayed in contact and provided realistic options. I never once felt like she was motivated by a referral fee as I did with other contacts who reached out and could definitely see that she was placing the needs of my father and my family first and foremost. HIGHLY recommend.