Where do I begin to describe the best experience possible transitioning my very independent 89 year…read moreold mom (in-law) to assisted living. First, a huge shout out to Cody, Marketing Sales Coordinator, a very special and compassionate young man, that treated us with respect, professionalism and especially support. Secondly, Ileen, Executive Nursing Coordinator, that assessed mom, educated us, and reassured our family and mom's decision for assisted living care. Third, Vonda, CEO, administrator, facilitated a smooth transition, was very professional and very informative. She is truly perfect for her role. Mom's room is lovely and the grounds are well maintained. She believes the food is delicious and the staff helpful, kind and competent. Thank you is not quite adequate, grateful is understated because knowing our precious mom is well cared for means the world to us.

My 80 something Mom has been living at Canyon Villas for over a year now. She rents a 1 bedroom…read more(independent living) apartment. It took a while for her to adjust to moving from her home to an apartment and I'm happy to say that she's really enjoying the amenities, activities and all the friends she's made there. The food selections are top quality and varied and delicious. The staff are very helpful, caring and kind; the majority of the staff are long timers and are very dedicated. Recently she invited us to their Primavera Dinner celebration. I'm sharing some pictures of the event. The food served at this event was excellent.

Literally left my family member in her soiled bed for over 3 hours. If I could leave no stars I…read morewould. Front desk staff seemed annoyed to have to deal with visitors and the place felt old, understaffed, and depressing.

They are service is ok not the best, they don't have enough workers to meet their patients and they…read moreare very under staffed making their patients very unhappy. They have one person trying to change a comatose patient by themselves which is very difficult. You ring your bell for service and it takes them almost 20 to 30 minutes to respond to your call, due to under staffed. You only have one shower a week, the food is ok some of the time.Me myself I would not recommend anyone to this place, it's not all what they claim it to be in their recommendations,or appetizer it to be but it better than having no where to go I will give it a 3 star rating.

When my mom needed 24-hour care, someone recommended ActivCare at Mission Bay, and it was truly a…read moregodsend. Jeremy, the Family Advisor, helped me through an incredibly difficult time and went above and beyond to guide me through the process. My mom has been at ActivCare for a year, and I can't say enough good things about the staff and facility. They take wonderful care of her and treat her with kindnes, dignity and love. It gives me such peace of mind to know she in such a caring and "compassionate" environment. I'm so grateful i found ActivCare and would highly recommend it to other families.

ActivCare is a wonderful, clean and beautiful memory care facility. The entire staff is so…read morewelcoming. The caregiving staff is the most loving, patient and wonderful people I have been in contact with. My mom was at ActivCare for a short time but was loved by everyone there. They became like our second family to my mom and also our entire family. I visited my mom daily and got to know all the caregivers there. The nurses, med techs, and all the wonderful people that kept the entire place so clean were helpful and smiled all the time. My mom enjoyed the food also. I know that should I need another care facility, ActivCare will be the first place I will reach out to. Please reach out to Jeremy, who is the Family Advisor if you need any questions answered regarding care for a love one...I spoke to Jeremy about a year before my mom moved into ActivCare; that's how impressed with this facility I was that I reached out after a year. ActivCare deserves 10 STARS!!!!

What a beautiful community! I went today to pick up a former coworker who now lives there and go to…read morelunch in PB. We decided to stay on property and enjoy lunch in their dining room. What a gorgeous place to retire in! My friend's apartment is really stunning - very modern, spacious, and with high ceilings and a patio. The landscaping is beautiful; people can easily walk to the dining room or to one of the many activities they have; and if you become less mobile, they have golf carts that will pick you up. The also send meals to people's apartments if they are unable to walk. The chaplain was super cool; they have lectures and film screenings; and the food was pretty decent! The patio was lovely, and inside lots of people were dining with friends. They have a daily special and then a regular menu. We got the soup of the day first (potato leek) which was yummy, and then I had a decent mushroom swiss omelette. They didn't have Dijon mustard, but servers were very nice, and they unfold your napkins like you're in fine dining. My friend also loves the dog park, and the beautiful old trees on the property, and the views of the ocean and PB are stunning. And we saw friends of his along the way too, and he told me about some of the other very accomplished and interesting residents. Looks like a great place to retire if you can afford it! (though it is way up on a hill, so if you're driving yourself, be prepared for the way up to be winding).

Dated, older apartment might be fire hazard. Troublesome cramped and space-inefficient kitchen with…read morecabinets made of cheap non-wood materials. Distant ocean bay with receding water line is not a high quality view and is barely visible from inadequate smaller side apartment windows. Carpet dirty and fringed with wear. Institutional setting with large hospital-looking building(s) on-site near residential apartments. Parking not convenient or close, vehicles parked in line in open-air group carport at distance from front door of residence.

The care our relative got was excellent. Very warm and caring nursing team. They accommodated his…read moredietary needs, meals on time, facilities clean. We used their services for one year.

Our father's last few months and holidays were filled with attention, care and love. My sister and…read moreI realized that our 96 year old father would need senior, residential care last August. We discovered The Gardens By The Sea, toured and soon moved our father into a comfortable room. It was an adjustment for him, but he was well cared for, still welcomed many visiting friends and family, enjoyed the weekly entertainment groups, the delicious food as well as the Turner Classic Movie channel on their cable. Elsa and staff were friendly, detailed and professional. Owner, David Cooper, was often present to say "Hello" and ask if all was good. We definitely made a wise decision for the benefit of everyone in our family. Thanks to everyone at The Gardens by the Sea! J&J

We toured the facility in a desperate need for temporary housing. The primary caregiver had a…read moremedical issue. We went through the arduous paperwork and medical exam. We were told a bed would be available and to call back the next day. We did and Arvin told us he gave the bed away. He seemed confused and forgetful. This happened again, 2 weeks later. Again, he seemed disoriented and confused about our previous conversations. And then Arvin refused to reply to calls and respond to the Regional Center. We had trouble finding any temporary housing and were forced to overlook - accept that he allows smoking in the rooms. When we came home from our visit, we reeked of cigarette smoke and had to change our clothes immediately. When we were put in touch with a placement agency to help us, we were informed that they had many problems with Arvin. With the same issues as mentioned above. Definately don't recommend.

This company was formally named St paul's plaza before their class action lawsuit fall of last…read moreyear. Do NOT bring your loved ones here. They are understaffed, Ivonne Nochez is a cruel person to her staff and residents, straight up cold. They employ men in the kitchen who harass CNAs, and the CNAs themselves are catty, rude, and unhelpful. One of the LVNs in memory care neglected my grandpa over the weekend until he had to be sent to the ER with septic shock!!! Thank you (I think her name was Christime LVN) for taking notice and sending him to the hospital. You should be ashamed of yourself Ivonne, no wonder your facility got a lawsuit. DO NOT SEND YOUR LOVED ONES HERE!!!

I've worked with St Paul's Senior Services for over 15 years. The operation includes assisted…read moreliving, memory care, independent living, skilled nursing, and a myriad of services for shut ins including the first PACE programs in San Diego County. Long term devoted staff is hard to match. It's always a pleasure to tell people about this very valuable resource

My mother had a very bad fall and could no longer take care of herself. I had to find a place…read morequickly. My mother was on a wait list for a place but she wasn't ready to go when an opening came up and unfortunately there was not an opening now that she was ready. I called Senior Care Authority and Harp answered my call. She was an angel. She quickly gathered a list of potential care-homes for me to look at in the price range I could afford and I was able to do some phone interviews and I toured three of the houses. Harp toured the house I was most interested in with me. It was a new care-home opening up. I was able to pick the room I wanted for my mother and she was able to get a private room. There are only 6 residents so I know my mother isn't lost in a large facility. The house is beautiful and they keep it spotless. Visiting hours are very reasonable. They keep a good schedule for the residents and they have hospice available. The food they serve is very good. Harp came to the post Acute Care facility my mother was in after the hospital released her from their care. She helped me with all of my paperwork and coordinating the release date from Post Acute Care. She came to the house and checked on us the day I moved my mother in which was really sweet. This was a situation I wouldn't wish on anyone. It's scary and emotional and so stressful. Once Medicare says "no more care" you have to take your family member out of the facility or pay out of pocket. You want to do the right thing. If you can't take care of your parents for whatever reason in your own home or their home, you want to find the right situation for them and be able to afford it. There's so many horror stories out there. I can't recommend Harp at Senior Care Authority highly enough for helping me make it through the whole event and getting me through to the other side. Getting help from someone that knows what she's doing was the best decision I made. Thank you Harp!!!!!

We were looking for a location for our 90 year old mom to move into and we were lucky to find The…read moreEuropean Christian Home in Bellflower , California. The private home is run by Thomas and Lisa Trice and the timing of finding this home was perfect. Mom has been living there a little over a year, moving in just before the COVID-19 Pandemic really escalated. PERFECT TIMING. We were able to move mom's bedroom furniture into her private bedroom to give it a homey atmosphere as well as hang pictures and other family heirlooms on the walls. The entire staff is always attentive and respectful and the home is always clean and tidy. Sarah, Percy, Teru and Paul are the wonderful caregivers and Ester prepares all their meals, truly Angels on Earth. Our family is blessed to have mom in this truly loving environment and highly recommend this HOME to anyone interested.

My sincerest gratitude to Lise for her expertise, compassion and professionalism during a difficult…read moretime for me and my family. She was a comforting guiding light as we needed to quickly come up to speed on an area I was basically clueless about. She stayed in contact and provided realistic options. I never once felt like she was motivated by a referral fee as I did with other contacts who reached out and could definitely see that she was placing the needs of my father and my family first and foremost. HIGHLY recommend.

Lise was amazing to work with when I really needed help finding a new home for my mom with the…read moreproper support. Highly recommend reaching out to her!

The staff on administration and the director and staff on the 4th floor are the bomb i just can't…read morepraise them enough like Dallion and Lindsay are the bomb

This place should be condemned. My sister was sent there after having her hip replaced…read more Stunk horrible, dirty,made her feel nauseated. They put her in a broken wheelchair and left her there for over 2 hours. She got transported by ambulance from the hospital They tried putting her in a room with a woman the acted like a 2 year old tantrum. Littererally tore up the room. My sis has bad PTSD to start out with on top of being in horrible pain. They tried a 2nd time to put her in the room. The female lady had her phone out and video's her invading her privacy. My sis needless to say did not feel safe staying. She called family for an immediate pick up. Once we got there to pick her up. The staff would not allow us to take the broken wheelchair to load her in the car. We had to pick her up and carry her. This was both dangerous and painful for my sister. I can not tell you how horrible I felt for the human beings that were there for help.