kevin replaced a sink that we had been having trouble finding a replacement for. he was…read morecommunicative, efficient, and got the job done.

We had a job that was outside of the norm and very difficcult Kevin made it happen most would…read morehave walked away not Kevin he made a plan then executed the plan and all was WELL when he got done

i will not use this company. the plumber had access to my home while I was out. he did get the…read morejob done. however, he did not clean up behind himself. 1 he tracked dirt on my new carpets. 2 both of my newly renovated bathed had drain residue on the freshly painted white walls. 3 he left a puddle of water on my new basement floor. 4. whatever came up out the pipes was still visible in the sink bowl. i just feel you do a job to completion and that includes cleanup. when asked about the mess created, the owner said he would give me a 30 warrant. a warranty of your work should be standard. that warranty aint gonna clean the mess u made. NEVER AGAIN

Called guarantee and spoke to Debbie, very friendly and accommodating, we received a quote within…read morea few hours and then had Jim and little Jimmy came out within 2 days to fix our plumbing issues. They were knowledgeable, friendly and fixed everything to perfection, also left the areas as clean as they found it, needless to say we are impressed and will definitely use their services again. Thank you

I had to get my AC/heat pump replaced. Unlike the other companies I got a quote from that involved…read morehigh pressure sales and trying to sell me something more than what I needed. They were low pressure and presented me with exactly what was best for my place, not their commission. On the day of the install 6 people arrived working on the outside heat pump and the indoor condenser at the same time. They arrived at 8am and were done by 3pm. I live in a condo on the second floor and the AC is located in the ceiling. In spite of all the dirt and debris, the hallway was immaculate. They even wrapped the condenser with two layers of insulation so it would not sweat and damage the ceiling tiles.

This company may very well have skilled workers but their communication skills stink. A technician…read more(Ethan) showed up at a rental property I own last Monday and according to the tenant was there for 5 minutes. I received no information or call back from Ethan. I waited a couple days and called their office again and was told they were writing a proposal and I would hear back shortly. I waited another 4 days and called again and got the same reply. So now it has been a week and the manager Chris finally called me back to say they were declining the job and they would refund my $89 estimate fee. No problem there but I really should have been informed at the start that their evaluation would take over a week. Communication is every bit as important as expertise

Had a good experience at first until everything stopped working after a few months and the company…read morewanted nothing to do with it. I do not recommend. Very disappointed.

This is the worst experience I've had with a contractor and makes me question the utility of Yelp…read moreoverall. Expect to pay 3 times whatever Austin quotes you - once to him and then double for a qualified plumber to redo his sloppy work. We had him do a number of jobs at our new house, including install a new water supply line, move a gas / water line, and install a sump pump / garbage disposal. Only after we moved and turned utilities on did we discover his gross negligence had resulted in a gas leak, carbon monoxide leak, and dishwasher flood (plug not removed from disposal). He was willing to return to the house for the first few issues he caused, which aren't even mentioned above. Once I discovered actual safety hazards like gas leaks, I cut my losses. Do not hire this guy unless you have the time / energy to sue him afterwards.

Len was incredible!!!!! Focused and methodical he addressed every problem, professionally with…read moreinformative problem solving narrative along the way. Because of how Len handled himself and solved my problems, I signed up for yearly service. Len is consummate employee AAA Brothers should be proud of. Paula was incredibly as well; accommodating and professional in her booking an appointment based on my immediate needs. Bravo AAA Brothers. You now have a customer for life.

Update: Owner…read moreresponds 15 months later to "correct" that yes they called at 2pm (the very end of the window then they were supposed to BE HERE) you know because people don't take off work to be home within those hours.... And then offered to help as if we didn't have to fix it then, 15 months ago. Sam is definitely making his grilled cheese...at night.

Justin was an amazing find. I called him after realizing my water heater was leaking and he gave me…read moreadvice on what to do until he could come out and even offered to come by and turn everything off for me. He was able to move things around and come out the very next day to remove the old and install a new water heater. He was quick and explained everything he was doing. Super nice guy and would highly recommend!

Justin was amazing he came out immediately, looked at our problem a broken garbage disposal and a…read morefew other things we were looking at doing around the house including replacing the hot water heater. He gave us a quote right away and replace the garbage disposal the same day. He is coming back next week to replace the hot water heater. I was very happy with the service and his prices were great, I have found a plumber that we will use moving forward.

Yesterday, my hot water heater first ruined the first floor of my house. I need a new water heater…read moreand I needed it quickly. I was told the name of Bruce's plumbing I called yesterday. Spoke to the owner. Bruce is not to worry. I'll get you somebody there tomorrow early afternoon is that OK? And I said yes definitely I got a phone call this morning that they were 40 minutes away and they got there in 40 minutes two men came in came out did it without even batting and eyelash. I've never seen anybody worked so beautifully and so nice. I hope I don't have to use them again for the water heater, but I do know where to go to an experienced plumber. Please people check your water heater and see how old it is and if it's something about it and I would definitely definitely recommend Bruce plumbing and heating.

I have used Bruce's Plumbing and Heating for about 8 years. I have always been completely…read moresatisfied. They respond quickly and do a thorough and professional job at a fair price. I belong to their membership club and have found it to be very cost effective, and it guarantees me same day service, even during the summer rush! I have had many technicians to my home, but Jaime in particular is so very knowledgeable and always helpful and friendly. I can't recommend Bruce's more highly!

the service they provided was very quick& prompt!! the guys were very polite and respectful of our…read morehome!! we needed our old gas heating system in our basement removed and replaced!! they completed it in two days along with the wiring of the whole new system,i would definitely definitely recommend them to anyone that needs service for their plumbing or electric! their great guys