Great staff and easy location to find. Worked well with the insurance company and kept us informed of every step in the evaluation process. To bad our car was totaled by the insurance company. We would have trusted their work as they had some high end auto repairs in progress. read more

Terri is great ! Great experience & customer service, kept me updated throughout the whole process.

My brand new Audi, less than a year old was rear ended. I took it into A Superior, and Alfonso gave me an accurate estimate and assured me the car would be put back "like it never happened". I'm a Ship-of-Theseus purist. One thing changes and it's a different ship. A Superior was able to make my car brand new again. They kept me up to date the entire time and worked well with the insurance company. They followed all of Audi procedures for repair and worked with the dealer in getting the sensors properly re-calibrated. Highly recommend. read more

I would like say that everyone at A Superior Collision Shop deserves 5 Stars!! Alfonso, Tee and the office girls were all very professional and best of all my repaired truck looks amazing!! read more

My car was hit in a parking lot, and I needed to find a reliable place for repairs. The Subaru dealership recommended this shop because of their excellent work. I worked with Terri, who was professional, straightforward, and highly knowledgeable. The repairs were done quickly, and I received constant updates through their app, which I really appreciated. Their communication is excellent--they respond within minutes if you have questions or need updates on the progress. Terri made the whole process easier by explaining everything in detail, including what needed to be fixed and how the other insurance would cover the costs. If you want your car to look as good as new, this is the place to go. They don't just work fast; they deliver professional, high-quality repairs. read more

I recently brought my Porsche 911 to A Superior Collision after someone backed into my bumper. The damage was relatively minor and, having had bad experiences with body shops in the past, I debated whether to even get the bumper fixed. I visited three Porsche-certified shops and A Superior Collision's pricing was within the range of the others, but what really stood out was their adherence to proper Porsche procedures. The other shops I went to may have also had a similar level of adherence, but only A Superior Collision walked me through exactly what those procedures were and what Porsche would do after the rear bumper was fixed and resprayed. I went with A Superior Collision and I'm really glad I did. They worked with my insurance company to resolve the insurance company's low estimate, the repairs were done efficiently, they communicated every step of the way, and the quality was outstanding. I'm extremely picky and couldn't tell there was any prior damage. The paint was a perfect match. My only hesitancy initially with A Superior was that even though they are Porsche certified, I did not seeing any reviews from 911 owners on their Yelp page. Leaving this review here in case it helps anyone else in a similar circumstance in the future. I wouldn't hesitate to recommend them. read more

Tee and the two amazing receptionists were so helpful and made the experience of getting my vehicle repaired so easy! If I had questions they were ready to offer assistance and guidance. I can safely say, this is the body shop I'lol be recommending to my friends and family. In terms of repair quality, the value they bring to the table with the work done is outstanding! Our truck looks brand new, thank you guys!! read more

Dropped my Tesla in on a Monday to do a full front bumper replacement (tear down, paint new bumper, install). Got the car back on a Thursday with a perfect new bumper. These folks are super friendly to work with: they called regularly to keep me posted on the repair progress and job quality is what you'd expect a car to roll off the factory assembly line new. Checked and checked again, quality of paint work and reassembly is top tier. They definitely have me as a loyal customer. read more

Tee and Chris at Superior Collision are outstanding! They were so helpful with getting my repairs completed to my satisfaction and the quality of the work performed was Awesome! Communication on the progress was also very good! If you need a shop to get repairs done go see these guys you won't regret it! A+++ read more

Tim and his company are the best out there. The shop looks as clean as Disneyland and his work is always top notch. Trust me I have had to use his services more than once I regret to say. Also recently, they did some work on my wife's VW and didn't even charge us for it. I highly recommend this company. You will not be disappointed. Ken Wilson Wilson Land Surveys Inc. Los Gatos, CA read more

Excellent customer service Definitely recommend for body shop repairs My vehicle came out like it did when I first bought it Happy customer! read more

Excellent people work here. From the first call all the way to the finished product, everyone was professional and extremely friendly to work with. My car is a 2024 Outback, Ti, the service agent kept me informed and worked hard to find the correct parts. Happy to say, Ti was able to get all OEM parts and the best thing was he went above and beyond to get the car back 2 weeks earlier than estimated. Thanks to all at A Superior Collision!! read more

This shop called 4-5 times pushing us to get the car in for repairs, then took six weeks to finish. Why would they keep calling to get the car in if they were going to take 6 weeks? The work itself: the rear bumper cover does not appear to be solidly attached near the drivers side wheel. There is a large gap between the quarter panel and bumper cover and misalignment is highly visible. The only reason they get two instead of one star is they did manage to get me four new wheels. Communication was poor through out. Overall, I am extremely disappointed with the work performed and customer experience. read more

I dropped off my Tesla 3 at Superior on April 10, 2024 and get a quote of $4275.53 for the loose front bumper & rubber lining which came off and had been dragged on the road for about 10 minutes driving. Never heard from the shop for 18 days. I called Monday 4/29/24 to check the status of my repair; the receptionist told me someone will get back to me by end of the day... I never got a follow-up phone call from Superior Collison. I called again today, Tuesday 4/30 at 11:50am; here is the answer from Tee 1) the front bumper had already been taken apart 2) they don't know how long it will take Tesla to supply them the parts once I provide my authorization 3) Tee said he would have called me this afternoon if I didn't call them. 4) the final repair comes to $7500 or few dollars less. (final cost is $7260.94 , some labor discount in the confirmation email for me to authorize the repair) My problem is: - 18 days without followed-up?? - once the car is dis-assembled, I have no choice but to proceed with the repair at the shop. It seems unfair for this new cost for the repair to be provided to me when I have no choice. Inputs are welcome; "What would you DO?" read more

The were very responsive with everything from the time I took my SUV in (processing it for repairs was quick and easy). The people are very knowledgeable. They kept me informed during the repair process. The repairs were very high quality and a great value. I would recommend them to anyone who needs car repairs (they had all kinds of models) my car looks new!! read more

Was in for a major fender bender got to the shop, nervous and anxious to see what the damage was going to be. Was greeted by such friendly knowledgeable team. They were so reassuring that the car would come out as good as New and there was no disappointment! Wow Amazing! Thank team of At Superior!! read more

Our project manager Terri, shop manager Chris and the rest of the team consistently go above and beyond with their Nordstrom level- customer service and their quality of work. You get what you pay for here. The estimate may not be the least expensive one you get compared with other shops, but the work done, and the attention to detail they give both you and your vehicle is 5 star. read more

Very helpful and communicative. Loved Terri! Such a sweetheart and walked us through every detail.

I rated this shop with one star because they lied to me and said that I was trying to take advantage of them. My story started when the side of my 2011 Prius got badly dented by a hit-and-run car in the parking lot last December. The insurance website recommended a few shops. I went to this one because it had the highest ratings. When I got there, Jesse looked over the damage and gave me an estimate and said it would take approximately 3 weeks to repair. He also noticed my front bumper was damaged and taped up. He said they could also repair/replace the bumper at a reduced cost if I do that at at the same time. I told him the tape was for keeping the cover under the bumper from falling down. I agreed to do that work as well. Jesse said both jobs would be done at the same time. This was a few days after Christmas last year. About 3 days before I was supposed to pick up the car in January, Tim, the owner, gave me a call and said the replacement bumper still hasn't arrived at the shop. He was surprised that Jesse told me a 3 week estimated date of completion. He then sent me an email with a 6 week completion date! Long story short, I picked up the car about a week before the 6 week deadline and ~$150 extra in cost for the front bumper. Everything looked fine, but within one hour of driving out of the shop, the cover under the front bumper fell down! This was on the freeway no less. I called and left a voicemail then called them on Monday after I didn't get a call back. Tim was apologetic and offered to do the repairs of the cover at no cost to me, which I accepted. But the story isn't over. When I picked up the car again, I heard a noise that I haven't heard before. It was subtle but sounded like two pieces of plastic under the car banging against each other. I didn't want to bring this back to the shop without being sure it's reproducible. After a week, I was sure the noise is real and brought the car back. Jesse rode in the car with me and heard the noise too. He then looked under the car and told me the covers were secure and are not the source of the noise. I then took the car to the Toyota dealership. The service agent there took one look under the car and told me, and showed me, the loose covers under the front bumper that were causing the noise. See photos. So Jesse either lied to me when he saw the loose covers and said they were secure, or he was too careless to take more than 2 seconds to examine the covers. I called Jesse back and told him what I found out and asked that he repair the covers again, and that I am willing to pay for any new parts needed. That's when he told me he feels I was trying to take advantage of them, when I was the one lied to. This story does have a happy ending. I took my car to House of Miracles in Cupertino, and they added the missing clips to the covers at no charge. Problem solved. I highly recommend them for your body shop needs. read more

A Superior Collision Shop - You can see the loose cover near the right ride of this photo. - Body Shops Near Me - Campbell, California

Had to get the right side of my new truck repaired after getting scraped along the right side, including wheels. Jeff helped me out and walked me through each step. He dealt with the insurance company so I didn't have to. When an additional minor spot was identified by Chris, he was quick to call and review options to fix it. All in all, my truck looks new again and I'm very happy with it! Every time I've gone to other shops, I've been cheated or experienced an inflated price based on my unfamiliarity with the process and/or cost. This shop was fair, treated me with respect and was above board! I really like working with them and would highly recommend them to others. read more

Got a front-end collision fixed here through Allstate. Everyone I worked with was very pleasant. Ismerai and the lady at the front desk helped me intake my vehicle and Chris Lopez kept me up to date on my vehicle status. Overall painless process and I appreciate that they took the effort to transfer over my custom Ford tag. read more

A Superior Collision Shop - Chris and my car. - Body Shops Near Me - Campbell, California

A long scratch on the side of my Model 3 (across 3 panels) needed to be fixed. (It was keyed.) T gave a reasonable estimate of around $2,000 in July and it would take a week. When I brought it back, T then said it could take up to 3 weeks because they were busy. Didn't hear anything from them so I called back after two weeks to see when to pick up my car. I was told that they'd taken the car apart and that it would cost $8,000 to fix the scratch. My car was disassembled and the price had quadrupled! Long story, short. When it was all over, it was $9K of work (They initially estimated $2K). It took over six weeks (They'd said one week then up to three weeks). It took over twice as long as their worst estimate. I hope this review saves others from a terrible experience like this. read more

I brought my car in after what I thought was minor damage to my front bumper. Chris was assigned to my case and from the start was very attentive, patient, and accommodating. He fully explained the process to me, the expectations, and the timing. While my car was in the shop, he contacted me to give me timely updates and was very very responsive to all of my questions. He gave me options when a required part was on backorder at Tesla and was able to help ensure I got it in time. The whole process was seamless and I can't thank A Superior enough. read more

I was rear ended on surface streets by a sedan and needed to find a place to get my car repaired. Allstate (my insurance company) had A Superior Collision as a suggestion. I checked their Yelp page and they had great reviews so I decided to go with them for my car repairs. They were very professional and helpful throughout the whole process. The front desk employee Francesca was very nice and helpful with scheduling appointments and making sure all paperwork was completed. My service advisor Jessie R., gave me a preliminary estimate by doing a walk through examination of the car. They will then do a deeper dive if you decide to choose them as your repair shop for any other underlying issues. Once I decided to chose them, it was about 2 weeks to get the repair completed. They sent constant text updates informing me of the progress which I liked. Jessie was great in explaining all the damages and the repairs that were going to be needed. They took care of all the correspondence and billing with my insurance company which was nice. They did a great job with the repairs and washed/waxed my car nicely before I picked it up. I would definitely recommend! read more

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My car was damaged when my adult son borrowed my car without permission and backed out the garage with the door shut. It managed to also knock a box down scratching the side deeply. They were kind and very responsive. They handled everything with the insurance. They took care of everything for me. My car was meticulous when I picked it up. It looks like new. Between the customer service and the quality of service I would recommend this shop to anyone I know. Thanks for the great service. read more

Nice team!! Stayed open 10mins after closing for me. Super fast service got a bumper replaced in 3days. They pretty much detail your car. Fixes are high quality read more

These guys were awesome. They were very professional, communicative and my truck looks amazing. I would highly recommend this place.

STEER CLEAR of A Superior Collision Shop! It was a huge mistake, choosing this place. It was the absolute WORST car repair experience I've had in my 30 years of driving. I came in for a damaged rear bumper on my Golf. They told me it would take a few weeks to fix, given the parts shortages, etc. Instead, it took them TWO (2) WHOLE MONTHS, literally. I asked for a loaner because, obviously, for a family, it's a logistical nightmare to live in the South Bay with one car. They refused to give me a loaner. So, we spent a bunch of money on Uber and on a rental during the two months I didn't have my Golf, which A Superior Collision Shop was supposed to be repairing. When I finally lost my patience, I told them they needed to reimburse two months of my car payments because they'd held on to my Golf so much longer than originally planned, which caused lots of unexpected expenses and major inconveniences. I said if they didn't, I'd be leaving scathing reviews wherever I could, which is what I'm doing. In response, the owner called me on the phone and was super rude to me. Toward the end of the conversation, he said I had to decide whether I wanted them to finish the repairs or stop them, in which case they would return the vehicle to me unfinished. Of course, that would have created problems with my insurance and even more headaches and delays because the car wouldn't have been drivable. Obviously, he knew he had me where he wanted because I was out of options. I had no choice but to agree to let them finish the repairs. According to the shop, the repairs took so long because they had to send the car to the dealership several times. No one informed me when I was getting the estimate and dropping off the car two months earlier about the shop's inability to fix the bumper in-house. I don't remember anyone telling me they'd have to run the car to the dealer multiple times. When I inquired and eventually complained, of course, the shop blamed everything on the dealership. The initial estimate seemed reasonable (I am no expert on cars). They warned me the cost might go up if they found more damage. The money they ended up charging my insurance is about 7-8k over the original estimate. I wouldn't care about that because I'm not paying that -- if they had at least accommodated my request for a loaner. What I'm about to say is not in any way legally valid: I can't prove this was a scam, nor am I going to try because I have no time or energy for that, but I do have a nagging sensation I got taken advantage of. Today, I picked up my car. There were over 1500 miles more on the odometer than there were when I dropped the car off these two long months ago, according to the shop's own paperwork. I asked them to email me a photo proving they didn't put those extra miles on my car. They did, but I have no idea if I can believe that time stamp. It looks like something I could have photoshopped. The cherry on the cake? They gave me the car back with my FasTrak missing, so we had to spend more time on hold and pay more money to get it replaced. Who did A Superior Collision Shop blame? Correct -- the dealership. Conclusion: stay away from A Superior Collision Shop, learn from my mistake. read more

Tee was very helpful and kept me updated promptly throughout the entire process of my cars repair. Thank you for all your help, my car looks brand new :) read more

Yesterday my husband picked up his car from A Superior Collision, having been there for extensive front end accident damage repair. Tee and his crew are extremely professional and were an absolute pleasure to work with from start to finish. They excelled at communicating the status of our repairs as well as the repair work itself. They went above and beyond and returned our car to us shiny and looking like new. They even worked seamlessly with the dealership, taking the car there and back for air bag testing as required. A Superior Collision is a top-tier auto body shop. We would not hesitate to use them again should the need arise. read more

I had an issue with the side molding of my silverado coming off. I called A Superior Collisin and Jesse helped me make an appointment. I arrived and was helped right away. Jesse was so awesome he knew exactly what needed to be done and fixed it while I waited. These guys are the best. Quick, responsive and talented. I was very pleased. Thanks guys. Dan Silva read more

My car was damaged by the garage door when I was backing into my garage. A Superior Collision Shop helped me fix my rear spoiler and now it looks like new! Tee and his crew is very professional and friendly, and walked us through all the steps in the car repairing process. They took care of insurance from the beginning for us. read more

These guys took my bad review and replaced it with a good one? How did they do that?...so aim amending it...here goes These guys are rip off artists!!!!!!! My 75 year old wife drove in her beloved 2012 Volvo for an estimate. We were given a $5,700 estimate. We said go ahead with the work. After 10 days we called to see the status of our car? They said they found $12,000 more dollars damage so they totaled it...The car was totally drivable but instead of calling us so we could drive home they totaled it and said your insurance Company will give you $8,000...Carvana would have given us $15,000?...it was still in good running condition and they totaled it without our permission. Watch out consumer these guys are ruthless...they also took the $5700 check our insurance gave them and said they was for work they had done? huh! Zero S. read more

A good reliable body shop. Ismerai was a great person to work with. I really appreciated him keeping me updated throughout the repair process. read more

I had a rock hit me while on the road. These guys did an excellent job repairing my car. Jesse was very responsive and was able to get my car repaired in less time than expected. read more

Outstanding service from an extremely knowledgeable staff who takes pride in doing quality work, Tim keeps you informed as to the process and progress, it's extremely rare to see an Auto Body Collision shop with these characteristics of attention to details read more

After I posted my previous experience, Tim, the owner reached out to me. He went above and beyond to solve my issue. The parts were ordered soon and my car was fixed the moment the parts arrived. He also communicated frequently about the status. He even dropped off my car at my home after it was done. Very nice person and I would recommend to try to find him for any concern. read more

My wife's car was rear ended by an adolescent turd who was probably his cell Phone the adjuster told me at a stop light on Camden Avenue. Both front and rear of her car was damaged being pushed into the car in front of her as well. I went on " Nextdoor Neighbor's "and A Superior Collision Shop was recommended by several folks so I went over and talked to Hugo, got the rental, time necessary and details squared away in about 15 minutes. Drove off the lot in my brand new 2019 Porsche Carrera and on my way out of their 500 foot driveway got crunched by a Mac truck!( Not really!). Brought my wife's M3 Mazda( not Beamer)back in on the following Monday morning and off I went. Interfaced with Hugo a few times over three weeks and Wella! Mazda back, paperwork completed , insurance interfacing and customer Service was all terrific! Hugo! See you in no shave November! !! Great job guys would use you again in s Minute......or major crash! ! read more

My passenger mirror was hit and broken. A supervisor . I'm so happy with results they even detailed my car Chris was really nice and explained everything about my vehicle. read more

I would recommend A Superior Collision Shop. My car was rear-ended, and I was looking for an auto body shop to take my car to for repairs. Our neighbor recommended them so took my car there. I was very pleased with the work they did. You cannot even tell I was in an accident. Jesse was helpful and explained the process. I was particularly grateful that Jesse himself dealt with the insurance company directly after there was additional damage discovered once the bumper was removed. A Superior did an excellent job on my car. They even had my car completed a little sooner than expected. Everyone there was very friendly and courteous. read more