Decent experience overall, but very dependent on the wax specialist…read more European Wax Center is okay overall, but the experience really depends on which wax specialist you get. I've had some very good appointments and a few that weren't so great. On a few occasions when my usual wax specialist wasn't available, I was assigned someone very young. I'm in my 50s, and while everyone was professional, I did feel a bit uncomfortable during those visits. That's just a personal comfort level, but it did affect my experience. The one thing that consistently gets on my nerves is the constant upselling. Every visit feels like a sales pitch for additional products or packages, which can be a bit much. That said, the facility is generally clean, appointments are easy to book, and for a wax center, it's not bad. I go maybe two or three times a year, and overall it gets the job done. Not amazing, but not terrible either.

DO NOT GO HERE!! If I could give this place 0 stars I would. This was the worst experience I've…read moreever had. They kept my debit card information without my permission, charged my card after I contacted them letting them know my mother had a heart attack and I couldn't make it. Upon me contacting them about the charge the "manager" was rude and over talking me. I asked to speak with her boss she proceeded to say, " I have to call her I can't give her number out"! I tried to call back she didn't answer the phone. Very rude and unprofessional I tried to support them because they're a black ran store but, NEVER EVER AGAIN!

Always get a quality treatment and all of the nurses are top notch! 10/10 would give more stars if…read moreI could.

McKenzie and her team are amazing!! I'm so glad I trusted this location for my laser hair treatment!read more

I have eczema and was looking for a dermatologist near my home. I read the reviews on google and on…read moreYelp and impressed that I called asking if they accept new patients. They were able to get me in a couple of weeks. I didn't have to wait long. There is a $25.00 fee for new patients (non refundable) which I understand incase of no shows. They sent me a questionnaire and health info information to fill out online so I didn't have to do it at the office. Very easy and quick. This place is pretty big, not only do they do dermatology, it's also a place they do Botox and other cosmetic procedures. It's so clean and the staff is attentive/ super friendly. My dermatologist was Emi Dougherty, CNP - Certified Nurse Practitioner. She was very patient and answered all my questions. They prescribed me Opzelura cream for my eczema. It's worker so far and I scheduled another appointment for follow up and skin test. Overall I am satisfied with my visit and recommend coming here.

First of all, the vibes and decor are immaculate. Second, the business is woman owned…read more Third, the care is efficient and effective. Cannot say enough good things about Mona!!

Let me start by saying this review is for my initial consultation and the first treatment that I…read morehad today. I will update with results after a few visits. The receptionists were friendly and greeted me right when I walked through the door. The waiting room, consultation room and treatment room were all very clean and well maintained. My first visit was a consultation. She went over everything clearly and made sure to answer any questions I might have had. I had to opportunity to do a 3-year payment plan, which is a great option, but I just paid upfront. Today I had my first treatment and I could not believe how quick and easy it was! Portia went over a few things with me, made sure I didn't have any last minute questions or concerns, then did the treatment. Honestly, it did not hurt anything like I expected. It was uncomfortable but a lot less painful than waxing. Even with the time spent going over things because it was my first treatment, I was done in 15 minutes!

Great experience every time! Portia was amazing and made the treatment fast and easy. Everyone…read morethere is super friendly. Highly recommend.

The staff are incredibly professional, friendly, and know what they're doing. I'm a trans woman,…read moreand after my initial consultation it became clear that I was welcome. Whatever worries I had about being judged or treated differently were quickly put to rest. After the first meeting I immediately scheduled facial hair removal and it's been going great since. If you're also trans or just wanna get rid of hair and are wondering where to go to get it done, this is the place.

Love the results! My under arms haven't needed shaved in 15 years, I had done before breast…read morereduction because I knew I would not be able to lift my arms. My facial hair is sporadic so go back when I see one. The ladies are so nice.

I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

I've been going to this salon since June I think. I signed up as facial club which I get 1 facial…read moreevery months. It's been great, my skin condition is good. I also bought woman's hair growth natural herb medicine, it works well. Last time I tried medical massage because I have chronic neck, back, hip problem. It worked really well. There's lots of skin care products as well. I highly recommend this place.