I needed a monthly rental until I found a new home in the city I relocated to. I only used/rented…read morethe unit for two months. And within those two months, mice damaged/infested my mattress, protector, and other belongings. I found damage/evidence on 50% of my things. The staff would not give me a refund and instructed me to go through the insurance company. I also had to kill a mouse on my U-Haul; I was tempted to not even bring the things into my new home. To make matters worse, they knowingly had mice and did nothing to make sure I felt comfortable and to alleviate the stress of my relocation." And I say knowingly because the manager said that they had been trying to get someone out to exterminate the mice but was unsuccessful. This was the worst experience.

The staff is courteous and professional. I have used this facility before and have had nothing but…read moresatisfactory results. I would definitely recommend.

I was very impressed with the service. I talked to JoAnne and she helped me get everything I…read moreneeded. She clearly explained everything that was involved and made sure that I had all that I needed. This was all done with obvious enthusasim and with a smile. The 10x10 space was clean and dry and ready for me. I was very impressed with the number of cameras and feel that my stuff will be safe. I am glad that I picked this Store America.

Horrible, won't work with anyone. Constantly changing what is owed. U haul is better than this…read moreplace , they're trying to keep people's stuff by constantly changing what is owed and refusing to work with you. I have been trying to get my stuff out since August and each time what is owed is changing even though I was not the one who opened the account with them. The Salvation Army Veterans services took away my right to decide where my belongings went and then caused late fees by not being on time with the agreement made with this place. People who are on a fixed income and or disabled avoid this place because they are not going to work with you or help you keep your property.

This company is very professional and cares about its tenants. I wouldn't go to a larger company…read moreonly because this was super convenient and affordable. I was able to pull my car directly up to my unit and I didn't have to walk down long hallways in some building to get to it. The security is great as well! Highly recommend. Support local businesses!

This is the storage unit you want. The owner is a very nice guy, always responds immediately to…read morephone calls and emails. We had a unique situation during a move and the owner went above and beyond our expectations to make our move as painless as possible. The storage facility itself is top notch with gated electronic access and clean units with roll up exterior doors.

Move was as expected for the price. None of the furniture was covered, and didn't realize til they…read moreleft that I was missing a dining room chair. Contacted them as soon as I noticed and they took no responsibility for it. Was disappointed in the accountability.

I received a call from Will from A-Verdi Storage for e follow up and to review the rental what a…read morenice polite young man, he made sure that I understand everything and asked if I had a any question, he made sure to tell me he was working on my day to move my belongings, and if I had any issues he would be around! What a bunch of nice, helpful people they have working there. If you need a storage unit that's the place to go!!! Thanks again all of you!!

Nice place. Owner is very responsive and helpful. Storage room is large and dry. Would recommend!read more

Nice facility. Pete was very friendly and accommodating . Set everything up over the phone and I…read morewas good to go. Everything was sent by text and email so no problems. Thank you very much!!!!

We had such a positive experience with Debbie at CubeSmart. Moving things into a storage unit can…read morebe exhausting, but she made the day a lot easier. While we were moving in, she offered us water and checked on us several times to make sure we were doing okay and had everything we needed. That may seem like a small thing, but it really stood out to us. Debbie was friendly, welcoming, and attentive without making us feel rushed. You could tell she actually cared about how our move-in was going. It's rare to find customer service where someone takes the extra time to check on you after the rental is already completed. We were so pleased with the experience that about two weeks later we came back and rented a second storage unit. That probably says more than anything else about how comfortable we felt doing business here. CubeSmart was a great find, and having someone like Debbie there makes it even better. Thank you for taking such good care of us!

Michelle on Erie Blvd is awesome and gives the best customer service, she's always there for youread more

Becky from Glenmont, Albany New York was just amazing ! She walked me through everything and I…read moregot my new storage unit in a few short minutes. My only problem was I haven't rented a storage unit in a long time come to find out there are a lot of fees that you don't find out until you get ready to pay You have an administration fee for the unit which includes a new lock with a new key chain for $25.00 you do get to keep the lock when you're done with the unit also on top of the rental fee each month you are charged $15.00 each month unless you have insurance to cover it. Just a little heads up all the storage places should explain this on their website. Thanks Miss Becky have an awesome weekend!