My car was detailed they done a great job on it and my oil was changed also done well and the…read moreprice was reasonable.

My review is a little unusual. You can draw your own conclusions. In the past, I had my cars washed…read moreat Pal's and have always been very happy with the service. Unlike other places, they dried and vacuumed my car. However, I have a friend who opened a car wash closer to our home. I drive by it at least 20 times per week. This is not the case with Pal's. I assume that the costs are about the same. I always choose the cheapest price. At his car wash, the car owner dries and vacuums the car. Having said this, I understand that Pal's has changed owners. If this is true, things may have changed. I had made an appointment to have my foggy headlights covers cleaned. They were recommended to me by a trusted friend. I realized that I could not make the appointment, and as a courtesy to them, attempted to notify them that I could not make it. I phoned them, using the number supplied, only to discover it was disconnected. One of the reviewers complained that her dash "change oil" light came on two weeks after they changed the oil. This is a very common occurrence and has often happened to me. The light came on because the technician didn't re-set the code. The code re-set is easy to do and is explained in the auto manual. However, regardless of where you take your car, the technicians often forget to do so. Before leaving the bay, I make sure they change it. I believe in giving folks a chance to make me happy, often giving them more than one chance. This is especially true if the business is under new ownership or management. Plus, I want to see as many young people employed as possible. After all, they are paying my Social Security.

The car wash does a decent job of washing but for some reason It will never wash the back of my…read morevehicles especially around the windows. It doesnt matter which vehicle I take for the wash. The good thing is they do furnish cleaning spray and clean towels that I use to finish the job. Id rather take my vehicle here than to get all the equipment out at home to wash.

They have changed their policy so that the helpers cannot clean the top of the back window under…read morethe little ledge on my car. It remained dirty and the attendant took pictures. I wrote a review and I never heard from the management. Irritates me! The attendance were excellent, and this is something beyond their control because this is what they were mandated!

I know my "home" Zips Car Wash in Cartersville, GA is under new management and everyone is AWESOME!…read moreThey seem to have upgraded their wash and the vacuums are much better than before! There are always clean towels (in their new updated stands) with glass cleaner and powerful air hoses! Kenny has been with them for quite a while and is always so friendly and helpful! I got a new car and needed to get a new bar code and he made the change seamless and easy! Thanks for all you guys and girls do!

I've been coming to this wash in Cartersville for about 4 years now. When I first started coming…read morehere it was pretty iffy as far as wash quality, and very few employees did the pre-brush for hard to reach areas, and so after about a year I canceled my membership. Then a couple years ago I came back and tried again, same issues with employees and even worse sometimes the wash wasn't operating properly such as low water level, not enough soap, tire wash not working so I canceled my membership again. I noticed they did some upgrades or refurbishing or something a while back and so a couple months ago I restarted my membership. At first the employees were spotty as far as doing the prebrush, but then slowly they started hiring better people. Recently I have noticed a definite higher caliber of employee retention and training, and I've been pretty happy with the wash for the past couple months. Always decent wash, "most" but not all employees are doing the prewash, and there are usually plenty of clean wash towels and supplies. The manager there "Keith" always smiles and greets customers, and the other day I even saw a customer knock down the swing arm on the entrance and even though I knew it probably upset him he managed to smile through it and continue working. There's another couple employees who are awesome, a newer young guy named Michael who is very professional about his job, and one of the most consistent employees there is a brunette female who has been there quite a while. She is always pleasant and professional and knows what she's doing; sorry I never got her name. Price-wise it's ok, I get the $29 monthly wash service and it's pretty good but you only get the full wash on the 1st wash of the month then it's a basic wash through the rest of the month which seems kind of cheesy. So overall it's been an up and down experience but over the past half year or so it's been a very consistently good car wash and I hope they continue and STOP LOSING GOOD MANAGERS AND EMPLOYEES!

Went against my gut and stopped here on my way home since it was on my route. My car was filthy and…read morethey "washed" my car in like 10 minutes, so obviously it wasn't clean. I questioned...did yall do this and that, they responded yes, then we looked at the dirt together DO NOT WASTE YOUR TIME OR MONEY HERE!! You're welcome!

Scheduled for 8a. No show. I called at 10a. Said "If it's raining we ain't coming out." It wasn't…read moreraining. Another person called back 5 mins later said he has a doctors appointment and wanted to reschedule. No thanks. I took the day off to be home to have this done for wife's birthday.

The apparent owner approach to my moms car as we were sitting there with my mom's window rolled…read moredown trying to navigate on our phone and he came to the front window close enough where I could smell his cologne aggressively ask us what we were doing nd then told us we had to leave

The washing brushes broke off our back window wipers and the pressure was so hard on the car it…read morecracked the windshield. This was early morning and temps out side was 66 degrees, had no relationship for the water temp of wash or warmth of day. My husband tried calling and message box is full. Met 2 men who knew owner and called the owner. Was to meet my husband at 8am and 2 hours later no show.

First of all they have moved to the old Pal's location...NOBODY NOBODY has EVER done as good a job…read moreon my vehicles in my life....I am amazed at the quality of the employees, the owners, and the job they did....You can trust your vehicle to a quality hand wash, or detail to these folks...I did, and will be going back.. Pete Goodwin

Great work, Great customer service. They were all very helpful to explain what they do and the…read moretimeframe they can do it in. They made my car look amazing. I will be back.

Stopped in because they didn't look busy. They must be under staffed. The car sat for 15 minutes…read moreafter the wash before someone walked over to finish it. The prices are good, they are very slowww. When they called for me I tipped the lady and drove off. I hadn't expected to be there for over half an hour. The car looks great from ten feet, up close you notice the water spots from it not being dried off in proper time.

Unusually good value for a drive through car wash. They hand finished drying and treating the tires…read moretoo.