I requested a couch cleaning service and I'm very happy with the results. I spoke with the owner (I think?) beforehand to ask questions and get an estimate before committing to a date. Day of, they came and explained what would be included in the service + shared what to do after for best results (e.g., flipping of cushions). If my toddler decides to make this couch his canvas again, I would hire these guys again. read more

Jack was very helpful and knowledgable, and gave me lots of advice over the phone about my rug stain (kiddo spilled green smoothie, ugh). He made calls to his team, rearranged appointments, and scheduled me for the same day - just a few hours after my desperate call for help! Great customer service. read more

I called David, from NYC Local Carpet, and was able to arrange for an in-home estimate within days. He came and was clear, concise, and friendly regarding the services offered and the cost. There was no "hard sell" or push to suggest unwanted or unnecessary services. He took our 8x10 rug with him and in less than a week, returned with our 7-year old rug looking brand new. He and his colleague Patrick also steam cleaned 2 swivel chairs, leaving them bright and fresh. We highly recommend NYC Local Carpet. read more

I call this this morning to this company They came after noon to cleaning my sofa The sofa was very dirty with stains David was amazing Make a beautiful job All my stains disappeared Look before and after p Thanks David read more

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David did a great job. WARNING: over the phone you must specify the qualities or your carpet. Handmade or machine. Wool or synthetic. Size. Initially my quote was 1/2 of the cost to clean my carpet. Not cheap. Learning from experience. read more

NYC Local Carpet - Carpet - Carpet Cleaning Near Me - New York, New York

We had a sudden flood in our basement and we had to immediately get our rug cleaned ASAP. David and the entire team was incredibly responsive. They were the first one to respond, and they offered a reasonable price for the quality service that they offered. With our crazy schedule, there were only certain days and times that we were able to get our rug picked up and taken out and cleaned. NYC Local Carpet was very understanding and worked around our schedule to pick up our 9 x 12 rug clean it and get it back to us clean and dried. read more

I desperately need a cleaning service for my couches as I'm having important company to my apartment and want everything to be on point. I simply asked this company if there were any price negotiation and the response I got back was, "good luck ". That is extremely unprofessional! I would not want someone like that in my home. I'm obviously looking for the best quote on my couches but this response was absolutely not professional. Customer service makes a difference regardless of price read more

Unfortunately not a positive experience. PLEASE use another service. Was quoted a much lower price over the phone. When the tech arrived for the consult, the price more than doubled. But I was assured the job would be done well. When the rug was returned there was a stain that I was then told "you didn't say nothing about". The only solution I was provided included me paying more money to have the rug taken back and completed properly. Instead of working with me to find a solution, the tech then begins accusing me of not wanting to pay which was not the case. I did not want to pay more than the $300 I was already billed for. From there the conversation became about me trying to avoid payment instead of how to fix the issue with the rug. After loud talking me and over talking me he eventually walked out and said "you don't want to pay, you will hear from lawyers." A fairly simple customer service issue has now escalated to this company threatening to take legal action against me for a job they half completed. Please choose a different company! read more

Don't ever use this place! They ruined my $2000 couch. These are NOT cleaning experts. The owner is rude and unprofessional. Stay far away!! You do NOT ever want to deal with this company, not ever! read more

Unprofessional. We are returning customers and refer clients to this company. This week we needed someone to clean our carpets in our old apartment. The cleaner arrived 1 hour late resulting in us having to leave him at the apartment with our super to clean the carpet so we can go to work. We told him we're coming back after we meet with our client. While we were with our client the cleaner called us and we returned his phone call 10 min later. Only to find out that the cleaner dumped DIRT BACK ON THE CARPET because we missed his phone call and thought we weren't going to come back and pay. ITS OUR APARTMENT how are we not going to come back? Now we have our apartment with BLACK dirt everywhere and we have new tenants moving in tomorrow. Not only was the cleaner late and wasted our time but he left a disrespectful mess on our carpets. See photos. read more

NYC Local Carpet - Dirt cleaner dumped on our carpet. - Carpet Cleaning Near Me - New York, New York

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I highly recommend NYC Local Carpet! David came and looked at my carpet and gave me an estimate on the spot. I'd had this wool carpet wrapped up in storage for the past five years and when I rolled it out into my apartment -- the smell! David came over, picked it up and brought it back like new. It smells great! read more

NYC Local Carpet - Carpet Cleaning Near Me - New York, New York

This company is absolutely fantastic! I reached out on a Sunday and Dave not only call me back immediately, but he came that day and took my rugs to be cleaned. Dave is the best! I just got my rugs back and they look brand new. He cleaned them expertly and even fixed areas that were damaged. I couldn't be happier and I highly recommend Dave and NYC Local Carpet & Rug Cleaning. read more

Very uncomfortable experience. I was quoted a price and when tech arrived, it all changed. First it was trying to sell me products to use, then asking if I wanted to sign up for cleaning every so many months. Then it was had to charge more because hallway and rooms were bigger. I was talked down to and felt that he looked around saw a big house and thought they could get more from me. He was disrespectful and it was impossible to talk to him. I was charged more than double of what I was quoted. I was accused of not understanding that the area was large and wasn't sure that steam cleaning would take out small stains. I only wanted a steam cleaning to refresh. He preferred to talk over me and not listen. Like I said they Charged more than double and wasn't even here one hour. They were unprofessional.. I was very disappointed and would not recommend. read more

My wife and me have been looking for someone to clean 3 antiques rugs which are over 100 years old and NYC Local Carpet came highly recommended from a family member. One phone call and David showed up the next morning with a well equipped van. We found him to be a courteous, professional and very knowledgeable. We entrusted him with all 3 rugs and within a week, he delivered the rugs to our new home at no extra charge. The rugs now look almost new and all the smell had disappeared. We highly recommend him for the great service. Thank you David and company. read more

I had a great experience with NYC Local Carpet. I called for an in-home estimate last week and David came within the hour. He gave me a quote for a deep cleaning (my carpets had never been cleaned) and was willing to take my two 9x12 rugs with him then and there. (I was very impressed how easily he was able to carry them by himself!) He said it would take 7 business days, but was able to accommodate my request to have them returned a day or two earlier than that. When he delivered them, he helped me lay out the carpets and reposition them. I was so impressed and delighted that evidence of the many years of dust, baby and dog throw up, dog pee, fireplace soot, chocolate cake, a full glass of red wine, a can of coke, and a mug of coffee were all erased from the carpets! They even smell clean! I am very happy with a job well done and the excellent customer service. Cleaning my large carpets was not a chore I looked forward to (which is why I'd never had it done), but David made it very easy for me. It was not cheap, but it was money well spent. I will definitely use them again! read more

I needed an area rug cleaned after I was pretty sure my dog destroyed it. David with NYC Local Carpet was able to come pick it up within a couple of days and bring it back earlier than expected. It was a bit pricey but worth every penny! My rug looks brand new, and even better than the day I got it. read more

This company absolutely ruined my piece of furniture. They never spot checked the fabric and proceeded to clean the entire piece which then discolored all the fabric and caused an even larger stain on the side where all the solution dripped down. When I called to speak with them he told me this was my fault and would not come back to try and correct it. He was treated my assistant like garbage when she called and that she was a woman and didn't know what she was talking about. He hung up on me three times 100% would stand behind his worker or his work. He then still proceeded to cash my check knowing he completely ruined a brand new $2,000 piece of furniture. I would NEVER recommend this company. read more

I highly recommend NYC Local Carpet! I bought a blue and white rug from a major retailer. The color and quality of the rug was good, but the edging was a very light beige, which detracted from the appearance of the rug and would soon become dingy. I knew that a blue edging would really upgrade the rug. After a search for a place that does this kind of work, I was so pleased to find NYC Local Carpet! The customer service was prompt, reliable, and friendly. The blue edging was sewn under the edge of the rug, so that it is hidden. The rug is so much more attractive now! read more

NYC Local Carpet - Here is the edge of the rug. The blue binding is hidden under the original rug material. - Carpet Cleaning Near Me - New York, New York

Hi, Had to share my great experience with these guys !! I have called to just check on oriental rugs cleaning options for a friend of mine, and the guy on the phone named David ,was so polite helpful and patient and gave me all needed info :) asked if he can come by and give us an estimate ,and he came rite away and explained to us the whole process and gave us few options , His service was like he is doing it for his brother with love and care like it is his home:)) Highly recommended!!! No less than BEST !! Thanks a lot David &NYC local carpet. read more

David and his team at NYC Local Carpet were our saviors. Our apartment became infested with carpet beetles. They destroy everything made of natural fibers and took dead aim at our wool wall-to-wall rugs in our bedrooms. The carpets were less than three years old and installed during our remodeling process. The exterminators came in and evaluated the situation, told us we needed to have everything cleaned in our apartment as this was the only way to guarantee all the beetles would be eliminated. My wife and I took everything to the cleaners, and then evacuated our apartment for one week. The exterminators came in and tore our rugs from the floor, creating more damage to the rugs. The exterminators did not re-tack the carpets to the floor. They were also dirty from the exterminating process. We turned to Yelp! Found David/NYC Local Carpets and he was responsive and told us what we needed to do. He came to our apartment , evaluated the rugs, confirmed what we knew that the beetles and the exterminators damaged the rugs. His team came in, fixed the carpets, and cleaned them. The result was outstanding. You must look hard to the damage, and it is hard to find. The cleaning was excellent. They look like the carpets we purchased. While I would not recommend anyone getting carpet beetles, but if you do, or just need your carpets cleaned, David is your go-to-person. A++ in our book read more

The carpet in the halls and stairs of our Park Slope brownstone co-op needed serious cleaning after some five years and tracking by children and pets. Yesterday NYC Local Carpet used deep cleaning to bring the carpet back to life, almost like new. As an architect I've seen excellent work and poor work by all sorts of trades constructing and maintaining buildings. Dave and his crew are in the excellent category. read more

Very reliable, responsive and timely. Did a great job cleaning my furniture and rug.

David did an very fine job on my two rugs that needed cleaning. He was prompt and gave his attention to getting my job done correctly in a timely fashion. I'd certainly use them again in the future. read more

Just got my carpet back. It had a few stains in it left. One pretty bad one. I was told since I needed it back so quick they couldn't clean it enough. I had no rush with the carpet and when they said it can be done by Thursday I said that's great. A recommendation for next time. If you can't do the work properly just call! Say you need more time. I would have appreciated that more than getting a stained rug back. They offered to take it back but I declined. I have so much to deal with in my move and am missing work waiting for them to drop of the carpet. Communication is key and I would have appreciated a call. They did clean the fringes great and they did fix a fringe that was broken. But 300 dollars and to get it back with stains was not worth it. I did use a stain spot remover and the stain looks slightly better so it's not something completely impossible. read more

Too expensive. I spoke with someone on the phone who said they would send someone on site to give me quote. I wanted an estimate before even agreeing to that so I asked at a max what would cleaning my couch and rug cost. It was a fairly reasonable price so agreed to the on site. When the guy came for the on-site the cost for both services tripled. It was extremely frustrating and in my opinion untruthful. The on-site guy also increased the price of the rug from what he originally said while standing in my house, which was comical. I would go somewhere else or rent your own couch/ carpet cleaner. They were extremely responsive but shady on their prices. read more

I bought a runner rug and it was too wide for the hallway. It had to be resized and I had no idea if this service existed. After calling around a few places, NYC Local Carpet was able to do the job. Here's a recap of my interaction with NYC Local Carpet: Personal Service Most times when using services, it comes across as impersonal and process driven. NYC Local Carpet definitively has a personal touch. Throughout my interaction with them, they remembered me, kept in constant contact and considered my preferences. I had no idea on how the carpet would look after or the process to get it there. The gentleman at NYCLC explained the process to me and even send a few pictures of the different options. I was impressed by this. Quality I was worried about how the carpet would look after resizing and adding a new binding, but the final result turned out great and was exactly the size I needed. Price Compared to other places, the price was on the lower end of the scale (might be the lowest - I don't remember). I consider what I paid for the job was fair, even a good value. Summary I was impressed by the personal service, end result and the value I received. It can be time-consuming reading reviews and researching online to find the best value - that's what I did. I'd undoubtedly recommend NYC Local Carpet and bet you'll maximize your value and see great results if you choose them. read more

David is amazing, he did everything I asked for and more and for more than reasonable price. Even with delays in condo documentation, he stuck with it all the way. Good carpet selection and comes straight to your door whenever you're free to make sure you're satisfied with what you're getting. Hit him up today! read more

I found NYC Local Carpet when one my clients needed help with a carpet removal project. David was super responsive and the quote turnaround time was quick. They just finished the job this morning and my client is really happy with the quality of the work! I will definitely reach out to them again when the needs come up in the future. read more

Well... My experience was amazing. I had a major issues with my apartment in Brooklyn,. Nice guy came over and started the work right away. He cleaned it and made it look new in few hours, the price was exactly what they told me over the phone so there were no surprise... I recommend :) read more

Really - as good as it gets. Needed an emergency carpet cleaning for 2 rooms... was able to schedule that very day! Within a couple of hours! Jack was extremely responsive and helpful. Tony the tech was thorough and very personable. Would recommend 10/10 read more

This is definitely the best carpet cleaning experience i had.. I got the best customer service which I really like.. Very professional team and a really good results! read more

We just had a hurricane, floods everywhere! Who would think that you could find a carpet company - day of, to come and drain your flooded carpet!! They came same day, drained the water out and left me with 2 air dryers for the weekend. Speedy and reliable service. Kept in touch with me all day to let me know when to expect them. They left here at 9:30pm to finish up one more job. Hard working company. read more

I want to share my experience with this company. I would like to start with a big thanks to the manager David . From the first phone call to the actual job , David was very helpful and I'm extremely satisfied with the job. I had 3 oriental rugs that were very expensive He had them picked up on the same day , and returned back in 5 days time . I definitely recommend this company to everyone I know. Thank you again for a great service I definitely will be using your company again . read more

Most professional and nicest guy around! I reached out to Shlomi for a quote and heard back within minutes with a very reasonable price for my shaggy area rug. I have 2 dogs running around so there was pet hair/mess built up in between the shags and Shlomi did an amazing job at getting everything out perfectly. He even finished everything in a shorter time frame than I expected. I can't wait to use this company again 10/10! read more

This was the first time we had our couches steamed and it was a great experience from start to finish. Jack, the owner, was incredibly responsive and flexible with the appointment. Tony, the technician, called ahead to share his arrival time and took the time to explain the different packages. I didn't feel pressured to purchase a more expensive package. He was thorough and gave me tips for how to ensure I'm properly cleaning the couches in the future. Will definitely use again. read more

I have an 8*10 area rug made of wool with quite a few urine stains resulting from my lovely dog! Decided to use yelp to help find me a reputable carpet cleaning company. Found a company called NYC Local Carpet located just a few blocks from me .They showed up within 30 minutes from the call. The technician was very honest and explained in detail what needed to be done. I am extremely pleased with the results and would definitely use them again and highly recommend them Thanks NYC Local Carpet!! read more

David was amazing. Came in on a Sunday to pick up my carpet to cut and rebind it. I only had a few days as furniture was going to be delivered later in the week and he turned it around in 3 days, a whole day early. Very reasonable. Very professional. It's so rare to find that kind of personal and professional service, someone who takes pride in their work, and deliver what is promised in a timely manner. I wish David did contracting work, or anything else. I would hire him for everything! read more

I received this company as a referral from my of friend ! i invite them to clean my carpet and sofas in the office , the made great job. they was honest and professional the way they done the job. ill recommend them to any of my business colleges and personal friend . thank you NYC local carpet . read more

Dave from Local Carpet came by to look at our rug and was extremely helpful and informative. He was very nice and professional and took our rug on the spot. It was a very easy process. Our cat peed on our new rug and it needed to be fully hand-washed with a Scotch guard treatment to protect it from further accidents. I definitely recommend Local Carpet if you find yourself in a similar situation! read more

They were at my apt within an hour for a free estimate. Prices are reasonable and when the rugs were ready, David delivered them and even helped place them...including one under the bed. I would definitely use their services again! read more