I want to say thank you!! Thank you thank you!!…read more My 18 year old was driving down the highway and his hood was starting lift up and he called me in a panic asking for help. I looked at where he was and saw that he was driving by Gilroy so told him to pull off the highway and stop here. They were apparently so kind. Told him one of the latches for the hood had got jammed and in a few minutes, fixed it and had him on his way. He tried to pay and they told him not to worry about it. Thank you for being good kind people.

Been taking all our cars to Gilroy Car Care for many years. Matt the shop manager is honest and…read moreprofessional. It is always a pleasure taking our cars there knowing they will be fixed correctly the first time.

An update to my past review: These guys are top notch! My car had an electrical issue that seemed…read morealmost insurmountable, the capable pros at Preferred dug in and rooted out the cause. Great service, quality workmanship and a good value for the money spent. Honest, competent, professional, reliable and just all around nice guys.

Brought my 2013 Lexus GS 350 in for a coolant leak and paid about $180 in diagnostic fees. They…read moretold me I needed a full radiator, thermostat, and hoses replaced -- quoted around $1,800. Their own paperwork admitted the cooling system only lost 1 psi in 15 minutes and that they couldn't actually find a leak. I got a second opinion at a dealership. The real problem was just the radiator cap -- the worn cap couldn't hold pressure, so the coolant was boiling over and escaping. About $100 to replace, and the car has run perfectly ever since. The cap was even listed on their own quote (a $26 part), but instead of trying the cheap fix first, they pushed a $1,500 radiator job. Either they couldn't diagnose a basic cooling issue or they were counting on me not getting a second opinion. Get your quote checked elsewhere before paying these guys.

Great customer service and great work on my vehicles. I would highly recommend this place to our…read morelocal community.

Happy with their service and pricing for my Audi servicing . Scheduling was easy too . I plan to…read morecontinue using their help in future

Took my car in for service, I had a list of issues I was worried about. They took my car and…read morehandled what I asked for. I asked for something to be checked and it was explained to me that the cost to check it wasn't worth it, as there didn't seem to be a problem. I was impressed that they didn't just do unnecessary work just to charge me. The shop has an honest vibe and was satisfied with the work done and cost to do it. I'll be taking this car back for any and all service needs. If you need a mechanic, I think this shop is a good one.

Amazing friendly and efficient service! Appreciate how quickly I was able to bring my vehicle in…read moreand it got fixed at a very reasonable rate. Will be bringing all my vehicles here. Highly recommend this shop!

Paul & Miguel are very courteous and professional. I took my car in for some preventative…read moremaintenance and was very happy with the outcome. They were one of two shops that I called for estimates/quotes and they won by a landslide. Will definitely be a repeat customer. Thank you!

Always a great experience here. Paul, Miguel and Chris are top notch guys and they're very honest…read moreand professional. Hard to find a quality shop that you can trust. Would recommend this business to anyone.

Great service once again from these guys , found my cars issues right away and have it back on the…read moreroad at the end of the day, runs just as good as the day I hit it , I come from San Jose to Morgan hill for these guys to see my cars , great shop that I'd recommend to anyone

Great service and quotes from Bill and Carmen. Always nice to get an inspection before hitting the…read more152 as well. Would come back again.

Carlos the manager is great, had a friend from SoCal visiting and had mechanical issues, I called…read moreCarlos and he said bring the car in , it was 4:00pm he waited for us, and diagnosed the issue and the the people on the road back home by 2:00 pm the next day.

DONT GO THERE …read more.. Their goal is to get you in to there garage and when you are in they will take advantage of you. I was unfairly charged, when I called the person say bring your car in we're slow I can check it for you and let you know first what the problem is and go from there, he mentioned that the service for that AC is $140 to fill it up with Freon he did not mention any service fee but when you were there they make you sign a bunch of papers and then you end up paying for it, poor service and very unprofessional. DONT GO THERE

I had a water pump fail, so I went to the GMC Dealership in Gilroy. They would not give me an…read moreappointment because they are booked. Not a good sign for having a GMC vehicle. I discovered down the street from them, Gilroy Automotive Repair. I went in the next morning as they opened. Jeremy and his son were very professional and friendly. They took the vehicle in and completed it by the following morning. They did a great job and charged quite a bit less than the original estimate, which was fair to begin with. I will definitely go there again. What a difference from the dealerships.

I recently purchased a classic car in Gilroy and was unfamiliar with the area. Following the good…read morereviews, I had Gilroy Automotive do the pre-sale inspection and they were incredibly helpful and patient to me in the process. They were easy to talk to and explained the rationale for why some things were more immediate versus others and the inspection itself was easy and thorough, as is the online system to review estimates and approve/decline work. I live a bit out in Monterey, but have three cars and had been looking for a good, honest, and reasonably priced mechanic. I plan to use them as my regular moving forward.