Brett & company recently installed a wood burning stove into my fireplace. They arrived early, professional , personable, costs were more than reasonable. Above all , important to me, they were neat, if I was not there to see it done there would not be a trace to follow. The chimney liner, the flu plate replacement and the installation was done quickly without a ' hitch.' The stove is much more efficient than the fireplace, too. A-Z is highly recommended, I am a fan. RC ,Gloucester, MA read more

We have had a couple different companies come out to sweep our wood stove insert since our trusted one retired, and they were pretty useless. If your chimney sweep is not taking the whole stove out in the process, they are not doing you any service! The A-Z team was very thorough and was able to show us the condition of our liner and some issues ignored by the previous so-called inspections so we were able to get all of it addressed to prevent future problems. They also went above and beyond to get to the bottom of our stubborn damper handle, getting everything working smoothly again. Pricing is reasonable, and the guys were neat, friendly, and really cared about doing the job right. After the cleaning, we had them install a new liner and our stove is back to operating efficiently for the first time in years. Highly recommend A-Z Chimney Sweeps! read more

Imagine contacting a company to repair the chimney they inspected and not calling back to schedule an appt after I called every week to try to make an appt and would always be told someone will call you back Yeah that is this company in a nutshell read more

Had these guys out recently for a chimney sweep at my home. Thought the process would be complicated and procrastinated it for longer than I care to admit. Couldn't believe how fast and efficient they were. In/out/clean in shorter than I could have imagined. Fire is roaring and I owe Dan, his guy Brett, and the team A-Z Chimney Sweeps & Repairs for a toasty weekend! read more

We used A-Z back in 2019 when our chimney literally clogged up stopping the furnace just as heating season was about to stop. These folks were recommended by another chimney sweep who told us the job was too big. When they came down to look at it, they were able to fix the immediate blockage so I could get my furnace going, and then came back a few weeks to repair the main problem - the cap was collapsing and dropping material that was causing the blockage. The crew is friendly, explain exactly what they are doing. They had to access part of the chimney through my living room, and they were very clean, and they patched the wall so I couldn't tell they were there. Honestly, very happy with the repair, and easy to recommend. read more

Frauds. We had them come out in the fall of 2020 to give our condo an estimate for some chimney work. We paid a $200 fee for the estimate and confirmed having them to return in the spring (after the winter weather). When we called in the spring to schedule the work, they told us they couldn't do it - gave some half-assed excuse that their employees had quit the company.. not my problem.. and they refused to return the $200 stating it was the fee for the quote. Yes, the fee for the quote you are now refusing to do. On my way to the BBB site now... what a useless hassle. read more

Brett and his team did a wonderful job repairing our leaking chimney and weatherproofed it, as well. They answered all of my questions, and they were very reliable. Plus they have very affordable pricing. I would highly recommend A to Z, and I'll be utilizing them for our upcoming annual stove service. read more

I have used Dan at A-Z Chimney for many years now to both maintain my chimney on a yearly basis and to rebuild the chimney when it had a major issue. I have always found them to be very reliable, reasonably priced and great at explaining the issues and the best way to proceed. read more

Brett was responsive and helpful. Given how busy they are he made time and the price was better than I could have asked for. Personable and friendly. Highly recommend!!! We have wood stove in house we just bought and need to be updated and to code. He knew exactly what needed to be done and was so great to have someone who cared and wanted to help. Thank you for your time and help. Customer for life!!! read more

Avoid at all cost . Once they have your money they don't care about finishing the job in a respectable time . Absolutely no communication, left work early for them to finish the job only for them not to show up . Blames the receptionist for not calling us and letting us know . The receptionist NEVER Answers the phone , and always has an excuse of why she doesn't call back . Either the Receptionist is awful and doesn't know how to follow up , care , or they just don't know how to run a business . They gave us a good price but you get what you pay for . Never again . The men who have come to the house are nice , but that doesn't make up for all the time we lost waiting for them . They were supposed to get in touch with us to set up an appointment in June to " weather proof" the chimney , we had to track them down because they never called , had an excuse of why they didn't call prior . someone came to our house last week to finish the job admitting he doesn't know what he's doing and having another gentleman come and help him . Said they would come on Thursday to finish the job , left work early for them not to show . Blamed the receptionist for not calling us to tell us they were caught up at another job . Again nice people . Horrible business . So If you have all the time in the world , hire them but if your like us and work full time .. avoid read more

I called A-Z after they were referred to me by a friend. The employee that came to do an inspection and a cleaning (Brett) was excellent. He let me, ( a new homeowner who has never used a fireplace before) observe as he worked. He took extra time and explained everything he was doing and why. He explained how to enjoy my fireplace safely and made me feel so much more confident about using it. He even gave his cell phone number and encouraged me to call him if I had any questions (which I did when I made my first solo fire a week later! He walked me through it over the phone, and was just so nice despite it being after hours.) Brett was so kind and knowledgeable, and I felt that he actually cared about me being confident using my fireplace. I will definitely be sticking with A-Z as my go to chimney company. read more

A-Z came out on very short notice to clean our chimney and replace the liner on our gas furnace - when no one else would. I had to call four places and got "no" for an answer before I found A-Z. The crew was very professional and got the job done quickly. Highly recommended. read more

I am more than happy A-Z and wish I had found them years ago. They are very professional and know what they're doing. They can explain their recommendations and the reasons for them. They follow up to be sure the job was done right. read more

We had a two stage refurbishing of our chimney. Stage one included cleaning furnace flue and installing SS liner. This process took quite awhile and required breaking through the brick on the outside to make a turn in the flue. Took awhile, but the job was finally finished. Stage 2 was replacing cement cap, installing new SS full size chimney cap and pointing/replacement of deteriorated sections. Stage 2 was very poorly managed, requiring multiple calls to the owner to complete/ correct shoddy workmanship, trash and concrete sludge left/hidden in our garden. Owner did reply quickly and fix each time, but all should have been done right the first time. Poor communication and poor oversite of workers. read more