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    The Fireplace Guys

    4.2 (63 reviews)
    Open 7:00 am - 7:00 pm

    Get a quote

    Response time

    1 day

    Response rate

    100%

    Services - The Fireplace Guys

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    The Fireplace Guys Photos

    Recommended Reviews - The Fireplace Guys

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    Reviews With Photos

    The fireplace is working properly again!
    Margo P.

    The Fireplace Guys are prompt, and efficient. The repair man, Lucas, was very knowledgeable and he called 30 minutes ahead and arrived on time. He introduced himself as he came in, and he left his shoes by the door. He put down 2 drop cloths in front of the fireplace and on the hearth, then he brought in a commercial vacuum cleaner and he proceeded to analyze the problem. He cleaned it and replaced 2 generators and made the pilot stable and reliable. He warned me that if I lose or damage the remote, the fireplace will need to be replaced, because you can't get the remotes anymore. This fireplace only works by remote. He also said I should have a carbon monoxide detector in that part of the room for safety. All in all a very pleasant experience and I recommend The Fireplace Guys.

    Fireplace clean with new sand and Ember Glow!
    Jane S.

    We are ready for fireplace season thanks to The Fireplace Guys! I was able to get an appointment quickly and they notified me ten minutes before their arrival time. Our older fireplace needed routine servicing and we wanted a new remote control. The Fireplace Guys respected our space by taking off their shoes, laying down a drop cloth, and wearing a mask. Now our fireplace looks amazing and we are ready to enjoy our fire once again. A+

    Mendota gas fireplace serviced by The Fireplace Guys.

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    5 months ago

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    Photo of Derek R.

    Derek R.

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    6 months ago

    Show up On time. Pilot replaced and cleaned up the burner. Very professional. They left the place clean.

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    6 months ago

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    7 months ago

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    6 months ago

    Derek arrived on time, fixed the problem and did a full clean of my fireplace. Highly recommended.

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    1 year ago

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    2 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Charged a fortune, fireplace didn't work again a week later and they have yet to return my numerous phone calls. Stay away!

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    2 years ago

    Responsive,very efficient, friendly and left the place spotless after fixing the problem.highly recommend them

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    6 years ago

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    4 years ago

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    Derek R.

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    3 years ago

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    3 years ago

    $295 to put a battery in that was in wrong & vacuum. How do people live with themselves? I'm disgusted....

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    6 years ago

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    Derek R.

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    4 years ago

    Perfect service, prompt and price as estimated. Hard to find a good fireplace company these days. 11/10 would recommend.

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    5 years ago

    Submitted form on-line and called and despite their "we will get back to right away", no return call or email. (It's been about 2 months).

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    Derek R.

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    4 years ago

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    6 years ago

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    6 years ago

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    Derek R.

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    3 years ago

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    6 years ago

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    7 years ago

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    Derek R.

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    4 years ago

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    7 years ago

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    4 years ago

    They were reliable and helpful with servicing a gas fireplace. They also provided an estimate for future service needs. Highly recommended

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    6 years ago

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    Derek R.

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    5 years ago

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    Page 1 of 2

    Ask the Community - The Fireplace Guys

    Review Highlights - The Fireplace Guys

    I know nothing about fireplaces and Derek was able to answer all of my questions about the different options i could choose.

    Mentioned in 16 reviews

    Read more highlights

    Chelmsford Fireplace Center - Fireplace X 6015 !

    Chelmsford Fireplace Center

    (34 reviews)

    My husband and I live in NH and we have purchased two Mendota gas fireplaces from Chelmsford…read moreFireplace Center. The sales department was very helpful however the service department is unable to service NH fireplaces. The service department is not able to answer calls so you do have to wait for a return call. I had called and had to wait days only to hear that they never got my message. I did call the owner, Corey, who called me back and heard my concerns around the service department communication. I will say that every person that CFC has been sent to my house was courteous and knowledgeable however getting in touch with them to schedule a visit was more effort than expected.

    Terrible customer service. I called to ask about a fireplace for our porch. I was given a number to…read morecontact their estimator/installer - made the call and was told to text. Sent the text and never got a response. Waited three days, followed up and was told "on the way now". No showed. Waited two weeks and called the shop again, only to be placed on hold, and then told to call a different estimator/installer. They won't even schedule for you. Sales office showed zero desire to even attempt to make a sale. What's worse, the person on the phone didn't care that I had been ghosted by the very person they asked me contact to schedule. If you are looking for a business that actually wants to provide the service you need, this is not the place.

    Sweepnman - After

    Sweepnman

    (44 reviews)

    We are absolutely thrilled by the quality of work, the professionalism, effort and courtesy of the…read morestaff at Sweepnman Chimney! From the moment I met the estimator Stan, I could tell by his professionalism and willingness to answer any and all of our questions that we were hiring a winning team! Meghan and Natalie at the office were always courteous, timely and extremely helpful with all the scheduling, billing and questions we had. When it comes to workers.....well, I don't think you could ever get a better combination than Chris and Anthony. From start to finish, these guys were at it all day long. They were always friendly, courteous and willing to answer any questions we had. From the massive staging construction, the crown and brick removal, to the beautiful rebuild and complete waterproofing of our chimney...these guys were extremely efficient and worked very well together....it was impressive to say the least. The color matching of the new brick and mortar to our existing is incredible. The craftsmanship and quality of work is second to none! The cleanup was impeccable and we even got a beautiful report with construction pictures to keep for our files....you can't beat that! We will definitely be hiring Sweepnman again for any of our chimney needs.

    Very expensive. 2 very young kids showed up to sweep my stove liner. Then one says that I should do…read morethe boiler flue as well. I considered it thinking he already looked at it. When he looked at it, he said "oh no, can't touch that". Meaning, he was ready to upsell me before he even looked at it. This company has nice shiny red trucks. Who do you think pays for them? Watch the upsell and get multiple quotes.

    The Fireplace Guys - fireplace - Updated June 2026

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