Ricky did an excellent job with the inspection. He told me I didn't need a cleaning and showed me the pictures, so I only had to pay for the inspection. He gave me detailed advise on how to start a fire while directing the smoke up the chimney to avoid it coming into the house and other recommendations regarding my fireplace. He even installed my new fire back free of charge. read more

Ricky from Altons arrived on time. Was very knowledgeable but did not try to snow me as some chimney cleaners have. Pricing was very fair. Gave me good advice. I will continue to use him and would highly recommend him. I have used many Chimney cleaners over the course of the last 40 years. Some have been great and some awful and everything in between. Some of the worst have been clearly just trying to make the most money without caring about quality. I am happy to say that Altons is one of the best. read more

Very professional. He even advised us on how to do some of the work ourselves with our pellet stove to avoid having to pay him to do it! How great is that? Will hire them again and again and again. read more

Contacted Alton's Finest first for home chimney inspection, they were responsive, showed up on time, did a quality job at reasonable price and went above and beyond to explain preventive maintenance to me to avoid unnecessary future cleanings (not many contractors would do this in my experience). I since used them for two other chimney inspections at other properties and experience was nothing short of exceptional. Strongly recommend! read more

Knowledge, integrity, kindness and Honesty, superior! Highly recommend! Instructions to keep our fireplace in its best working order- excellent read more

Highly recommend! I needed my chimney cleaned and inspected fo safety, as well as some bricks repointed, cap put in, and waterproofing. Prices were VERY reasonable and I appreciated the quick lesson in how to start a fire in the chimney (the right way). I will give them a call next time I need a cleaning! read more

Alton's Finest awesome. Ricky came to my house, explained his decisions, showed me on his camera how he was making those decisions. I wish every contractor was like him and his team. Highly recommended. read more

Disappointed in their work. After the initial quote, he randomly showed up early in the morning on a Saturday with no notification, and we had to rush over because he didn't call us until he arrived. The actual inspection wasn't very thorough -- no snake cameras or anything here, just a smartphone taking pictures up through the flue. "Cleaning" was just sticking a vacuum hose up through the flue. Finally, we needed repointing work done above the roof line. Later, we replaced our roof and discovered that underneath some tarring the previous owners had added, there was more deterioration in the mortar. Alton and his masons didn't think to look for or fix these issues when they were here. When I called him and explained the situation, he said that they didn't fix it because he "couldn't see under the tar", and they would charge us full price to come back out and fix the problem they missed the first time around. Wouldn't use them again. read more

Altons Finest Chimney Sweep - The deteriorated bricks that weren't repaired. - Chimney Sweeps Near Me - Andover, Massachusetts

we heard about this gentleman from a coworker, who highly recommended him. We had a bad experience withe another company who tried to talk us into over $5000 in work. Ricky inspected our chimney, said it as clean, didn't need to be swept, and probably wouldn't for a long time, due the the way the pellet stove was installed. Told us there was no need to spend money on a liner. He was so honest and said he would never charge for unnecessary work., and only charged for the inspection. He was fast, responsive, and came right away. I would highly recommend him to anyone! So glad we found someone trustworthy. read more

Honest and trustworthy. They inspected my chimney and recommended nothing. Said it was in great shape and didn't even need to be cleaned. Thank you! read more

I am very glad to have picked Alton's Finest for my first chimney inspection. Ricky conducted a thorough and honest inspection of the fireplace and chimney, showing me exactly what he found and teaching me along the way. He also was incredibly informative and taught me a lot about what I need to do to keep the fireplace in safe and proper working condition. He was responsive, friendly, respectful, arrived early, worked efficiently, and cleaned up well. I highly recommend Alton's Finest to anyone looking for any chimney work. I received quotes from many businesses, but Alton's Finest has the best pricing and the best quality. In addition, it's family-owned and run, so you'd be supporting local business. I will definitely be using Ricky's services again. read more

Very professional and prompt in responding to request for chimney inspection/sweeping. Ricky provided with quick option when he could come down and was there as promised to perform the inspection. Highly recommend their service to anyone who may be looking. read more

Climbed the ladder and sprayed around the chimney. Less than 15 minutes later climbed back down and rang the doorbell looking to get paid $600 for the service. When I agreed to the estimate I was led to believe the waterproofing was much more involved.. On top of that it rained just a few hours last.. Got ripped off! read more

Fantastic service. Ricky came out and removed a number of bats from my chimney after multiple pest control services failed to do so. He's also serviced our chimney and been exceedingly fair about pricing. Very honest with his assessments and not just trying to make a sale. Highly recommended. read more

Great service! Very nice and professional. By far the best chimney service I've ever experienced. VERY honest and straight forward. Very descriptive WRITE-up and explanation of the cleaning and inspection. read more

Honest, funny two guys. Showed me a video and said everything was fine - didn't need to be cleaned. Also said I could wait to have my chimney pointed. Told me they could get it done by Christmas but then were able to come 1 month early which was really nice. read more

They came out and looked at our situation with the wood burning insert needing to extend out into the room and gave us an honest answer as to some of the challenges involved. He came out on a Saturday 10 minutes after we called. Would recommend. read more

I had a great experience with Altons Finest. It can be difficult finding honest people when you need work done. Either you don't hear back or the prices are crazy but not with Ricky. He got right back to me. A good tip is to give him all your info up front so he doesn't have to exchange texts as it sounds like he gets a lot of business related ones! He came right out and was so honest. He said upfront that if I didn't need a cleaning then he would let me know and I didn't need one so I only paid for the inspection. Very nice guy too - you could tell he knew his stuff. Gave me some great tips on fireplace maintenance. I will definitely call him in two years (if no problems come up as he recommended) for another inspection and possible cleaning. His rates were the best of the businesses I got quotes from and his honesty was very appreciated! read more

I needed to have our chimney flue cleaned and inspected, to get a permit for replacing the boiler. I posted the job on Thumbtack and Ricky was quick to respond, he came the next day. Ricky is very experienced and knowledgeable, he worked quickly but thoroughly, and explained what he was doing. His work was clean and professional, he's a nice person and his price is reasonable. Good experience overall. read more

Fast, friendly, punctual, service at a great price! Will use again. Thank you ! Highly recommended

Ricky is terrific. Very friendly and communicative, and his prices are fair. He came to clean the chimney for our woodstove insert, and it turned out that the caps on our chimney were bluestone, and weighed about 60 pounds each, and it wouldn't allow him to clean the flue with his current tools. He explained he could come back with the right equipment, but it would be 30 dollars more. We asked him to come back because we liked him and the price still seemed fair. He came back two days later, on time, and got right to work. He also informed me that he would charge me the original price he quoted! He took before and after photos of the work, and of the bluestone caps to show us what they looked like. We've found our chimney guy! read more

This company was fantastic! They were extremely knowledgeable and very professional. They checked our chimney, showed us the result and explained what best to do. He was very respectful, courteous and very clean. I highly recommend them and will definitely be using them again! It was also very easy to reach them and their response time was excellent. read more

Very knowledgeable and professional. I had scheduled an inspection and cleaning, but during the inspection he found no reason for cleaning and waived that price. Anyone else would have seen this as an opportunity to make some easy money. A++ service. Highly recommend. read more

Ricky has been cleaning our chimney for the past 11years and wouldn't trust anyone else. He is honest, reliable and does an amazing job and leaves the area spotless when he is done cleaning the chimney and inspecting the wood stove. We recommend him to anyone looking for great service! read more

Ricky responded immediately to my request for a quote. I called on a Sunday to book an appointment that needed to be done by Monday or Tuesday, an emergency situation. He said he would get to me on Monday, I was also told to text my address and what the emergency was. I received a message that he could get the job done today( Sunday). Alton chimney cleaning was reasonably priced and reliable. read more

Ricky was great to work with! He was able to fix my fireplace at a reasonable price. He explained everything to me about what work was needed and that the fireplace was safe to use. We have loved finally using our fireplace! Would recommend him to anyone! read more

Ricky was quick to respond and we booked it for Friday. He showed up on time. He cleaned and inspected our wood stove and chimney. He did a great job. He showed us pictures of before and after the clean up. He also pointed out some damage in the chimney we should repair. He showed us pictures of the damage. He also gave us a quote to fix it, if we wanted too. He was friendly and professional. read more

Great experience. Filmed inside chimney and then explained why I didn't need it cleaned! Gave me a couple of pointers and charged for the visit but didn't pretend to do more than needed and didn't upsell. Nice guy. Highly recommend. read more

Ricky arrived on time and was very professional. He inspected 3 fireplaces and flues in our newly purchased house, and made it clear that two of them were in good shape and didn't need cleaning. On the third, only the shelf by the flue needed cleaning, which was obvious when he began pulling ash down. He was very honest because he could have tried to get me to pay to clean all three chimneys when all I needed was to clean the shelf. I very much appreciated that, and would certainly use and recommend him in the future. read more

Ricky got back to my enquiry quickly in the busiest time of year. We moved into a new home but wanted the chimney cleaned and inspected to be sure it was safe. He told us it was perfect and that we shouldn't be paying someone to clean it and only charged us for the inspection. Very polite and easygoing. Could not recommend him enough. read more

Rickie did an awesome job and explained every single step of what he was doing and why.

Ricky was great and was able to fit me in for an inspection early on a weekend. He eased my new homeowner concerns about the safety and usability of our fireplace and explained how to keep it in good condition. Inexpensive and accommodating! read more

jWhen we lit a fire, the smoke came into the house. Alton's finest came and fix the problem for us. They also gave us some tips on how to get the most heat from our chimney. They were so knowledgable and professional. read more

Ricky is the greatest: gave me a no nonsense inspection, educated me on the fireplace needs, and said he doesn't need to do a cleaning 9/10 times since the buildup isn't 1/4" thick yet. Such a pleasure to work with a sweet, honest guy who isn't trying to squeeze every dime out of you. Other places quoted more than twice the price, claimed to have expensive specialized cameras, meanwhile Ricky used good, simple tools and got the job done. Oh and he scheduled me in less than a week, when everyone else was a month or more out. I RECOMMEND HIM HIGHLY. read more