I called on a Wednesday and they said they'd see my by lunchtime, but they were busy I suppose. So…read moreI called the next morning and came within an hour or two. My entire hvac system was inoperable. The thermostat was functioning. I was worried this would be a break the bank type of repair. The technician came out and immediately spotted a bad drain microswitch that my builders used (one of the cheaper ones) and said he'd return with the proper switches. $150 later and it's fully operational. I'm pleased with their service and prices. I'd call them again.

I had them come out to check my Mr. Cool's mini splits, because they sounded like they were…read moreleaking. Eric said they can check them, but can't order parts for them, that is up to you to deal with the company. They charged my system and checked out the mini slit that was leaking and the technician showed me where it was leaking and then he had to leave for training. He said to check the other units and send pictures, so I did. The next day I called and asked when they were coming back to check the other three and he said they would have to put me back on the list. I called the next day and just asked for a letter from them to send to Mr. Cool warranty department stating the mini split was leaking, so I could get a replacement for it and Eric said, "The owner doesn't feel comfortable putting his name on a letter to another company stating the unit was leaking." I will never use a company that can't stand by their work. Call Crump Air & Heat (229) 469-6340 they came out faster and gave me a letter I could give to the warranty department to get a replacement!

I had a Monday appt that i got on Thursday, and then they called and moved me up to Friday! Ethan…read morecame in the morning and did a thorough job checking our system and replacing a breaker. He was personable and clearly explained what the problem was. Will definitely use Crump in the future!

After being away for 2 weeks, I came home to my own personal hell, 83° inside @ 9am in mid-August…read morewith the a/c set to 66°. Sweltering is a great description. Although a Crump tech wasn't immediately available, one arrived within 4 hours & completed the repair & additional diagnostics within 30 minutes. My home is now the ice box I love it to be & a flux capsicum closer to being a time traveling DeLorean.

I called on Saturday to arrange routine maintenance to be preformed on Monday. Monday I get a call…read morethat I'm out of your service area?! Why didn't you know that when I made the appointment? I missed a day of work to get this done. I had plenty of time to find someone else but I quit looking after I made an appointment with you. I took a day off work at my job in Atlanta to get this done. I wasn't asking for a favor I was asking for a paid service. If I was out if your service area all you had to do was say so and I call someone else. Now I have to drive 4 hours sometime next week to get a service preformed which should have been done on Monday which is why I was looking on Saturday for a company in my area. Worst service ever thanks for for nothing!

Company came immediately after severe storm ended. I hoped for sometime that day and was very happy…read moreit was at the first clear moment. Finished install of complete 2ton system that day. Also removed all packing and the 20 year old system. I will call them aging the second old system dies

Service has been quick (same day) and to the point, both times I've called on Bentley Heating and…read moreAir. The tech was courteous. We were frustrated about having issues with a two-year-old system that was still under warranty. Although they did not install our system, they handled the warranty (parts) and only charged labor.

I had to give them a star or I wouldn't have given that…read more These guys Came out 2 years ago because our heater wasn't working. Said it was fixed and left. It wasn't. Had to Come back. Last summer the Air conditioning wasn't working. The owner himself comes out and says that nothing is wrong. The next day it's over 90° in the house! Another guy comes out and the damn compressor, the most Important/ expensive part) is broke. Hmmm. It's under warranty and Heath tells us that it will be around $750! I felt like I was being raped so I called the guy who put in the unit originally. His price was about HALF! So on top of the ridiculous estimate, Heath charged us $100 for his first visit of 10 minutes to say the AC was fine. My wife actually had gave him a check which I made her cancel. When Heath found out he started texting my wife. To the point that I had to call him and tell him that if he texted or threatened her 1 more time he would get a very up close and personal visit from me. Needless to say he didn't respond. He can bully a woman I guess but not a man. I'm certain they tried to take advantage of the situation due to dealing with my wife. Idiots. Don't trust them. Especially if you are a Woman!

This company is awesome. Came out within an hour, quoted me $680 and said it would take 1 maybe 2…read morehours. They returned a week later, did the work in under an hour and told me they over estimated and it would be less expensive. Turned out to cost $330. Just for reference, I called another company first, was charged a $75 estimate fee they didnt even tell me over the phone. Then they didnt even do an inspection and said it would cost $1,500. I asked what the $75 was for and they said they'd give it back because they really dont know what it will take to do the job. So I called Waller Heating and Air because a neighbor had a great experience. Jonathan was great and they cleaned up after themselves and were gone before I knew it! I even purchased four additional filters so I can have extra.

These people are the worst. Never use them again... very disappointed, on the work, and…read moreprofessionalism...  I just wish I could upload images of their work.

Just had Ray & Son's out to work on my unit. Nolan Rocha really did an excellent job. He took his…read moretime and upgraded several unit requirements which should ensure the unit's life for several more years. He took pictures before and after the job and showed me exactly what he was doing and why. Overall, the experience was extremely good and professional. Appreciate his work and how he explained everything before proceeding and after the work was completed. We've been with the company for several years and have always been very satisfied with their response time and the service they provide. John L

AC was running but blowing hot air and house was not cooling. Tried the basics--check thermostat,…read morechanged air filters, ensured outside fan running with no luck. Called Ray and Son and receptionist was friendly and a tech was dispatched within an hour, which I appreciated. After approximately 15-20 minutes of working on the outside unit, he said he had me up and running. However, this is when things went south. He said the total would be over $900. Shocked, I inquired about the exact diagnosis and services rendered. He had not even checked the inside unit. Two capacitors needed changing...that's it. They were charging $515 and $226, respectively. This didn't sound correct. I looked up the exact same capacitors--roughly $30-$70 per capacitor. I called the service supervisor and to confirm that they were actually charging such high prices. Was able to get $200 knocked off the price, but $695 total for diagnosis and to change out 2 capacitors (which literally involves shutting off the breaker, unscrewing a few screws, testing the capacitors, unhook a few wires, and plug in new capacitors) is absolutely taking advantage of/scamming people. Would of been over $900 had I not said something about it. I had to ask the tech multiple times for an actual invoice for records. His reply was "why are you being difficult". To top it all off, the tech made the comment of "Maybe this check won't bounce" as he was leaving. DO NOT USE THIS COMPANY, THEY ARE GOING TO WAAAAAY OVER CHARGE YOU!

A/C went out yesterday evening and submitted a maintenance request they immediately contacted…read moreEubanks. I was notified someone would be out between the hours of 1-7 pm today and it's 8:45 pm and I haven't been contacted nor was the work performed. It is a major inconvenience considering the scorching temperatures here and I also am a full time parent and student. So I would love to relax in the comfort of my own place after a long day. We have had to get hotel rooms twice this week considering I paid rent 2 weeks ago. This business is unprofessional and certainly not prompt.

Absolutely unhelpful. Bosh provided me this company for maintenance in my dishwasher. They advised…read moreme Nashville was out of their service area. I requested to at least have a technician call me to possibly point me in the right direction. I was told the technician don't make calls and refused to help me at that point. I requested to speak with a supervisor and was never given the opportunity. I would recommend calling any other service center in the area before Eubanks.

always get excellent see from the owner and his team. the quality of their product and service are…read moreoutstanding.

From the owner: Residential - Light Commercialread more