Penrod actually installed my backyard neighbors 6 foot fence. They removed the 4 foot picket fence…read moreand installed a 6 foot solid wooden fence. When they removed the posts they left three posts with cement on my side of the fence. The 4 x 4 posts were still in the cement and they were broke off still way above ground and very jaggard where a child or even my dogs could have gotten hurt from the jaggard wood post. They should've completely removed these old posts or at least had them below ground level and covered up

Penrod installed our beautiful 4 board wooden fence all across our property, a gate, and painted it…read moreblack. We have been extremely pleased with the level of service, price, and quality of all areas we have worked with penrod. The office staff, sales folks, and installers/painters have been extremely professional and friendly! We do not hesitate to recommend Penrod!

We had an internet outage at 10 pm on a weeknight. My wife and I both work from home, so this was…read morea pretty big deal. I messaged James at Century and he was at our house at 9:30 the next morning and had us back up and running by 10:30. We really appreciate the service and their commitment to make sure the things they install are going to be reliable for you. Edit: Not sure why my location says I'm in Canada...this is for Louisville, KY.

Well, Derek and James came to our rescue again! They always promptly address our concerns. Thanks…read moreguys for taking such good care of our system. I would be completely lost without your help.

I will start with the exceptional workmanship/craftsmanship from the installation crews. We had a…read moresun room put on the back of the house. We got quotes from a few places and all quotes were comparable in price. We decided to go with Windows Plus I suppose because we liked Todd, the sales person, also we were impressed with the quality of the windows and that the room was going to be framed instead of a patio enclosure. And we could not be more pleased with the outcome. I know another reviewer stated that it was all done right the first time, that is how we felt about the room edition. My husband is very particular and ALWAYS has a punch list. But not this time. Literally all windows, framing, caulking, installation was perfect (with the exception of a small defect in one of the screens). We have talked to our salesperson, Todd regarding this matter and he will come to take pictures of the room and said they will take care of that, which I don't doubt they will. They had to put a roof onto the back of our house. That was the first part of the project and that happened in early November of 2020. The roofing crew, leg by Daniel put the roof on/ framed the room and poured concrete footers for the windows in 4 days. They were meticulous, cleaned up each day, were polite, answered all our questions and accommodated our needs as they worked. They had to attach the new roof to an existing patio roof as well as the back of the house. Within a couple of weeks the old section of the roof began to leak, we believe due to them walking/working in that area to add the new roof. We called to discuss this with Todd and within a few days the roofers were back and repaired the leak in the old roof. So even though it was a mishap they made it right, right away. At this point they were able to measure for the custom made windows/doors. Once the windows came in they started installation on January 26, 2021. This crew, Brandon, Josh and Matt were as meticulous as the roofer/framers. Again, they could not have been more polite, knowledgeable and professional. They 3 of them worked 3 (10+ hour days) to complete the work. As mentioned above there was no punch list. Everything was done to perfection the first time around. Reason for 4 star and not 5 star review deals with company communication. Although all was done to our sanctification I had to call them to inquire about when the crews were coming. We had made arrangements with the Todd regarding the electrical package and had to get that worked out once electricians got here due to them having different information. The contract stated work would be completed in 12-16 weeks, which would have been by Dec. 19 and the work was actually finished on January 28, 2021. If the company would have called me to let me know they were behind, windows had not arrived, weather delayed work, Covid delayed work I would not have been as concerned but I had to keep calling to find out what was going on and to check on time frames. I do understand things happen but again if timelines had been communicated to me I would have been disappointed but would have understood and would have given a 5 star review. I would recommend the workmanship and the quality of the windows.

Buyer beware! I made an appointment to get an estimate for replacing 14 windows and a palladium…read morewindow. Sales rep was on time but I indicated I had a time crunch....3 hours later we got to the estimate..... an estimate for $54k. But if I agreed to purchase right then and there it would be $45k. And there were strings attached.....give 5 star reviews on multiple sights. When I said that was too expensive he made multiple other offers, finally saying $100 less than a comparable offer. Yeah, right. I was not going to decide that day. The next day an email, 3 phone calls indicating they had other deals available. I blocked them. Their pricing strategy is beyond irksome!

Southern Indiana Equipment (SIE) is a large lawn equipment dealer. They currently have two…read morelocations, the original location in Lanesville IN and their newer location in Sellersburg IN. They not only sell lawn equipment, they also repair equipment. SIE's main business is selling and servicing Zero Turn lawn mowers as well as lawn tractors. SIE sells everything from residential mowers to big commercial mowers that can sell for several thousands of dollars. I had bought a zero turn mower from SIE 11 years ago at their original Lanesville location which was before they opened the Sellersburg store. After over 10 years of mowing grass, my zero turn frame broke. While I wasn't happy about what I thought was going to be a major repair, I understood mechanical things don't last forever. I have taken excellent care of my mower and had expected it to last at least a couple more years. I went to SIE to do two things, get an estimate for repairing my mower, and look at new mowers and prices. I spoke with Steve a repair mechanic, about my mower and the break. Steve said they'd seen this type of break before and he could fix it without too much trouble and cost. Steve gave me a rough estimate of what it would cost. I was pleasantly surprised that the repair cost wasn't as much as I was expecting. The only hang up is the shop is so busy, Steve said he might not be able to get to the repair for a week! Steve did promise he would get it fixed as soon as possible but he couldn't guarantee anything. I made arrangements to have them come pick up my mower and get in line to get my mower repaired. SIE picked up my mower 1st thing the next morning. Within 2 days Steve repaired my mower and for the very cost he estimated when we spoke. My mower was returned to me very quickly and I'm back to mowing with my old mower. Very happy with their repair cost and service. IF I decide to buy a new zero turn in the future, SIE will be the first people I check with. The ONLY reason I didn't give them 5 stars is nobody in the facility was/is wearing mask nor social distancing. This all happened prior to the latest guidance on mask wearing by CDC.

I am not impressed. Customer Service was terrible. They actually sold me the wrong part and…read morewouldn't let me return it. So, I am out 650.00. The owner was there and was very rude and started yelling at me. I have purchased two mowers from this person but, I will never purchase another one from him. If you are looking for a new mower or need one repaired I would gi somewhere else.

One of the brackets holding my most-used silverware drawer broke, and after some sleuthing, I found…read moreKitchen Kompact was the manufacturer of my cupboards--likely installed 20 years ago, two years before I bought my house. I emailed the fine folks at Kitchen Kompact, and Brett mailed me six new brackets, enough to last me another 20 years! I had also been living with a cupboard door that had been the victim of a fist in a previous lifetime, so I was ecstatic when Brett said he would send me a new cupboard door. Now, I don't have to be reminded of that event anymore. If I ever redo my kitchen, I'll happily work with these folks to get the job done.

I have a house with the original cabinets from 29 years ago. The cabinets still look great but I…read morehad a plastic bracket that holds the metal track for one of the drawers break due to young children pulling it out too far and putting too much weight on the end of the drawer. Over the years I glued it multiple times but that was no longer an option. I could not find a bracket to match at any of the local dealers or big box stores. I also could not find anyone eager to help me find a solution for such old cabinets. I was looking through some old files and stumbled onto an old spec sheet dated 1992 for my cabinets. I then went to the Kitchen Kompact website and found an email address. I took a chance and sent out an e-mail asking for help but was not sure what to expect. Much to my surprise, I received a reply within the hour from the VP of Sales and Marketing asking me how many L-Brackets I needed. He then shipped me what I needed to fix my problem along with some extra brackets in case I needed them in the future. I received the package in 2 business days and was able to surprise my wife by fixing the drawer. Kitchen Kompact did not charge me for the hardware or the shipping even though I offered to pay for it all. I feel like I got a glimpse into why this family owned company has been in business since 1937. This was tremendous customer service that you don't find very often in today's world. Thank you very much!

Love having a local nursery in our neighborhood. I stopped in to Hess' Landscaping & Nursery to get…read moreideas for the front of our house. They have a wide selection of plants. Everything was clearly labeled with names & pricing. Michelle was beyond helpful pointing out great options that would work best for us. She was very knowledgeable & friendly. Looking forward to utilizing Hess for all my plant needs.

This is a great nursery- but it is closed late December through March. That said, I have only been…read morein December right before they closed up...I went to make a wreath for Christmas. The manager and assistant manager were great- they allowed for creativity, but also provided some guidance. We wound up making beautiful wreaths complete with ribbons, pinecones, and several different types of greenery. The manager told me that they were very welcoming of people who didn't know much about plants/plant care and that every so often they offered their customers the ability to exchange cuttings or gardening material (soil, pots, etc). It was clear they were closing up because several rubber plants were heavily discounted. I'm planning to go back since they obviously know what they are doing, and I don't!

It is so nice to see a new Hardware Store open in La Grange that is a locally owned business. I try…read moreto shop a local business when i can. It is a very nice well stocked store with competitive prices. They are conveniently located out on the new Commerce Parkway. They have a full range of services from Hardware, Lumber, Paint and a Design Center. They even have a Design Team that can help you plan you projects. I had been looking for wooden stakes for my recently planted tomato plants. This was the only place near la Grange I could find that had them in stock. The staff, especially Brian, is very friendly and will go out of their way to help you. I look forward to being a regular customer here.

I am REALLY happy that we have a hardware store again in La Grange - much more convenient than…read moredriving into Louisville multiple times a weekend when you have a project you need to get done and don't get everything on trip #1! This is an independent franchise so I get to support a local business while still having a great selection and competitive pricing. Customer win on multiple levels. I needed to go in for an outside drainage solution before the rain hit. I went in by myself and the folks behind the counter collaborated with me to find a price-friendly solution that fit my needs and was simple to install. I never felt intimidated (unfortunately that's still a reality in some places) and would have no problem going back for my next project (and there is ALWAYS a next project...). PS - the person behind the counter (owner?) was explaining to me that they get a really great deal on paint, a white label brand of the expensive stuff at a steady ~20% off. In case that's a project YOU are ready to start, definitely check these guys out.

The best customer service in Louisville…read more Matthew helped us understand what plants would be best for re-landscaping our entire front & back yard. He walked through the nursery with us, taking time to listen and make suggestions. I will absolutely be back to support this hard working and helpful team of good people. Could not recommend more!

We found them on Google when trying to find landscaping products. Good google reviews as well. They…read morehave a LARGE selection of supplies! It was kinda daunting at first, but within 3 minutes we were approached and assisted perfectly. Our yard is between our house and garage so they couldn't just dump it. When we told them they arranged to have it all delivered in yard bags and put in our garage. Perfect! Between the cost of delivery, the cost of the giant bags, and the products, it was still less expensive than their competitors and they made it work for us!