Jeff came out and swept our chimney, patched a number of cracks and did a thorough inspection of the fireplace. He works very hard and his prices are very reasonable. He is a really nice guy and easy to work with. read more

Let me preface by saying a lot of the reviews below encompass the initial repair experience of the job. At face value it appeared that Jeff is honest, reasonable in price, professional, to me this is very important and I felt rest assured with his easy going charm. He had performed a repair on a new home that we bought and found that the chimney needed some work which the sellers we obligated to pay for. So as satisfied customers we decided to have him install 2 gas log installation, upstairs and downstairs. Once it was complete we were happy to test out our new gas log installations and only using the fireplace the second time we started to notice an extreme amount of soot buildup which was cause for concern. I left several voicemail's with Jeff with no returned calls, and then texted him to which he responded: "Its not dangerous just need to take a horse brush every once and awhile when its off of course and it will come right off" Taking his recommendation we used a horse brush and found that while it removed the top layer of soot, the gas logs were permanently stained. We had asked him if maybe the logs were causing a blockage from gas escaping, from a quick google search on the issue and received no response. I then took it upon myself to contact the manufacturer of the logs and they confirmed that improper placement of logs will create the soot buildup. Two days later, I sent another text to check in and finally a response: "...I am officially overwhelmed with work please follow the instructions I gave you" I then told him the horse brush did not work and no responses after that. Fast forward to the end of January 2017 it was really windy in my area and noticed the chimney cap was not secure and was squeaking throughout the day and night. I texted him of our concern that it may fall on my neighbors car or hurt a passerby and 5 days later received a response again he said he was overwhelmed with work and that he could come in a few days which his time did not work for me so I asked to reschedule. It has been 15 days since this text and still have not received a response from Jeff, in addition I have left several messages. I normally do not write reviews but when people spend hard earned money on an investment to their home they expect at the very least workmanship is warranted. In this particular job, Jeff had warranted the work for 5 years, which literally means nothing but smoke and mirrors. While Jeff might be friendly and seemly knowledgeable, think twice before using his services. read more

These guys are great! We just moved in and needed to have our fireplace checked out to make sure it was safe and in good working order. We had a level 2 inspection. They were very professional, honest and reasonable. read more

Documented fireplace inspection helps decrease my rates for home insurance. In addition to cleaning, he painted the inside of the fireplace, Installed new pan, sand, fire rocks and made a new modern fireplace! Called 4 other places who could not get it done, then A1 chimney service did the work in a friendly, timely and clean fashion. read more

Excellent service. Impressed with his knowledge of chimneys and his feedback was valuable. He also was very reasonable in his pricing. We had him complete all of his recommended work the same day he gave us an estimate. Highly recommend! read more

I think the company has good service. Jeff and Greg were responsive did an admirable job on a chimney repair. My review is not based as much on their work, but rather the attention I didn't get. Jeff is consumed with answering his phone in the middle of a job and it got to the point where he spent more time on his phone booking the next job rather than finishing the job I hired him. read more

Jeff was very friendly and knows the ropes very well- he exudes confidence, with good reason. He came out to handle a small repair and "level 2" (for homeowner's insurance/National Fire Protection Association recommended) for my gas fireplace. He was very thorough and noted that the chimney needed to be swept as well- no pressure, very factual, I really didn't feel like it was an upsell. He even invited me to take a look myself. He was able to handle it in the same visit. He offered me a deal on the whole package in light of the extra work, which made me feel good- he even threw in some extra coloured fireplace glass as a courtesy, which really made the existing white glass pop! He did a great job- kept everything clean. He's been in business since 1989 for a reason. 5 stars! :) read more

Jeff came by last minute today to do a chimney sweep and all I can say is 5 star service!!! He was so helpful after he did a sweep and taught me about different options I have to make my fire place look great. I am definitely going to have him come back and do a fire glass for me. I am so happy I found him and you can't beat his prices!! read more

Installed a top-mount damper on my chimney and did some other work there. Will call again when chimney service is needed.

We just had A1 Chimney Service repair some old cracks in our chimney - Jeff was great, he didn't try to up-sell us; he even took care of a couple of small items no charge! He did the job, cleaned up and even gave us the old Chimney Sweep Blessing! read more

I highly recommend Jeff at A-1 Chimney Service. I called him during the end of the rainy season. It was a heavy season and my chimney had a missing piece I didn't know about which was causing a leak down my interior slider door. He came the very next day, and stayed extra long to get the job done for me before the rain was to come again in just two days. He literally worked until the sun went down to get it done. It didn't leak thereafter, and to top it off he guarantees his work for 5 years. Can't get better than that! Thanks again Jeff. read more

What more could ask from a chimney sweep! It's New Years holiday weekend, I have a house full of guests all hoping to sit by the fire and enjoy a long weekend and the smoke is backing up. I called every sweep in OC and not only did he answer the line at 9pm forwarded to his cell while on the roof at another job, he was the only one willing to work this weekend. Although he got a bit delayed by rain, he worked through it. He stuck incredibly close to estimate, was clean and efficient. He gave a nice lesson on the history of chimneys to my kids and even wore the cool hat. Generally I avoid services with the name A-1 or AAA because they are just looking for the quick hits on 411. This was one of the best service/repair men I have ever had work in my home. Thanks A-1! The fire is burning wonderfully! read more

Loved my experience with A-1, Jeff and his associate. The house was built in the 30's with a very tight chimney... not problem for them. Besides the fact that the job was well done... was their ability to get it done CLEANLY ! It was a dirty job... and you'd never know it. The price was also very fair. I would use them again and again read more

Jeff Cullen at A-1 chimney was amazing!!! He even fixed my neighbor's free of charge. Super sweet and thorough.

Jeff is a very honest, reasonable, professional, and a nice guy. I called him to install a chimney screen and change the fireplace gas pipe for fire glass but he told me that there was no reason to charge me for the screen since there seemed to be one there from the builder. Instead installed the fireplace pipe, brought the enclosure to code, painted the affected area and installed the fire glass read more

Great experience. My chimney looks new! Jeff repaired all the cracks, waterproofed it all, and added a rain cap. He does wonderful work and is very professional. read more

Great service. Knowledgeable & patient. Extremely trustworthy. Did a Good job on some minor repairs required

Over an hour late and plain & simply rude. Not a professionally run business. Look elsewhere for a chimney sweeper and save your money. read more

A-1 Chimney not only did a great job but worked around my schedule and provided excellent customer service. I could tell that Jeff really cared about doing a good job and helping me. I will definitely be using A-1 Chimney for anything i need going forward. Trust me you wont be disappointed. read more

Jeff is a small business owner and really cares about doing a good job. He is super helpful and personable and will do the best job possible to fix your problem. I know because I've called him twice in the last couple of years, first to replace a chimney vent cover, and the second time to reinstall an oven vent hood on my roof that blew off in a storm. Both times he got to me as soon as possible, and did a great job at a very reasonable price. I will definitely call him again if I have any other problems. read more

Jeff is a super nice and friendly guy and his customer service is excellent. The job he and his crew did was fantastic and extremely clean! I can not recommend them enough and look forward to using them in the future! It's rare to find someone that truly cares about doing a great job, and you will find that with Jeff! read more

Jeff is clearly good at what he does. Showed up on time, did a great job and at a fair price. Not sure what else I could ask. A+ job and I look forward to working with him again down the road. Thanks! read more

Called Jeff in the morning and he came out that same afternoon. Needed a couple of caps and dampers fixed. I thought both dampers were stuck but Jeff was honest and stated only one had an issue. Even showed me how to use all the gas connections and fixed minor things for a fair price. Would recommend for all your fireplace needs. read more

We have relied on Jeff for over 20 years, and he has never let us down. He is very attentive to the safety needs and requirements for keeping chimneys and flues operating optimally, and we know he will always advise us appropriately and give us a very fair price. He is very professional and knows more about chimneys and fireplaces than anyone around. He also delivers the best firewood around! We would never use anyone but A1 Chimney Service. Thanks, Jeff! read more

A-1 Chimney Service repaired our client's fireplaces quickly and offered a very fair price. Jan did a great job and was very effective at repairing both fireplaces. We'll definitely recommend A-1 Chimney to other clients. read more

Jeff was able to schedule work on my chimney very quickly and did a fabulous job. He worked really hard to open the damper which was rusted shut. This saved me lots of $$ as his hard work meant I didn't have to replace the unit. Very affordable and he emailed me before and after pics of the masonry work he did on top of the chimney. He was also quite courteous and cleaned up everything perfectly. What more could you ask for, right? read more

Jeff is a chimney sweep and fireplace inspector. He knows everything about fireplaces, flues and chimneys. We had him prepare one of our fireplaces to be closed off - he capped the gas stub and placed a cap on the top of the chimney to prevent rain, birds and other things from entering the chimney. The other fireplace was very dirty and smelled of smoke. He cleaned the firebox and chimney, and deodorized the inside of the firebox. No more smoke smell in the house! He painted the firebox with high heat paint, which makes it look brand new again. He replaced our single gas pipe with a 3 pipe gas pipe for future installation of glass crystals. He cleaned up everything and did an excellent job at a fair price. read more