This place is great. Very friendly. Nice facility and fair pricing. Nestled in a quiet area with…read morepeople that seem to care. I heard the owner get excited over some business. It seemed more than just money for them. He said " this is the way it should be!" I would gladly recommend them to everyone I know. Great crew of people !!!!

Great shop, great people! I've been bringing my car to this shop for a few years now, for basic…read moreservice and for a couple major repairs - they always do great work, never try to upsell me on things not needed - very honest and fair. Always very friendly and knowledgeable! Highly recommend. I have a 2017 Chev Tahoe.

Just wanted to give a shout out to JT (owner) and Dean (Mgr.) and their Staff for continued A++…read moreservice and commitment to customer satisfaction. Just had some additional repair done this month (April 26') and Christian Brothers Ocotillo provided the service and follow-through we would would expect and would want from all businesses. But unfortunately that's not always the case, BUT it is with Christian Brothers Automotive Ocotillo !!

These guys are honest and affordable. This is my go to place for car repairs. The service is always…read morequick and they get it right the first time. They don't try to sell service you don't need.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

Very helpful, explained exactly what was going on with my Forester, what parts he needed, and what…read morehe was doing to fix it. Great price, I will be back. Thank you Gary and family!

I drive all the way from San Tan Valley just get have Gary's work on my vehicle. The employees are…read moreso kind and honest. They always get right to work and my truck is out of the shop in no time. I've been going here for about 10 years now and it's always great service.

I took my car to Stapley's in early January. They were very responsive and took great care to…read moreprovide an accurate diagnosis. Although the cost was painful (involving timing chain, and so forth) they took great care to explain everything well. They made sure that I had transportation, including comping the cost of Uber and a Rent-A-Car. The staff were very professional and the repair was completed within three days. I would return to this business for further car care. My car has been running beautifully since pick up but they did also remind me that the work was guaranteed for three years in case there were further issues.

Stapley car care took care of my cars radiator leak professionally, expeditiously with a very…read morereasonable price for the amount of work involved. I came in thinking I just needed a flush and maybe a hose had a crack. After they recommended a pressure check I took the advice. Turns out the radiator needed replacing and they saved me $200 by not just getting a flush. The gentleman behind the counter, put my worries to ease with how they conducted their 28 point check to review the root cause for overheating. Because of there decisive execution I was able to go on my road trip the next day. (300 miles) no leaking. I would most definitely recommend this Team to service your next vehicle needs. Thank you Stapley Car Care.

They resurface the rotors on my 2023 kia I told them there…read morewas something wrong with the brakes, and they determined that the rotors needed to be resurfaced. They didn't try to charge me and sell me anything I didn't need. They were very efficient and I highly recommend them And their prices are very reasonable

Zero stars for dishonest service. I had taken my car here for an alignment. They held onto my car…read morefor several hours, I called to inquire the status of my car only for the front desk person to let me know they never performed the alignment because my control arms were damaged and they recommended repair of the control arms and replacement of bushings. They told me that there's no use in getting an alignment if the controls were damaged. The repair was around $2500. I did not get the service. Recently, I took my car into Honda for a full service inspection to find out, in fact, my control arms are not damaged and my bushings are intact. My partner also evaluated my car and he is mechanic savvy, only to confirm no issues lol. Unfortunately, this business took advantage of the fact that I'm a female and assumed I was ignorant and gullible. They've lost our service forever. I would approach their business with caution

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

I made an appointment to get an alignment on my car. I was told the service would take about an…read morehour when I booked. When I dropped off the car for the appointment I told the Christine, the service manager, that I'd be waiting and she confirmed "about an hour." I was not told that the tech would spend an hour doing a vehicle inspection that I had no interest in. When I returned after an hour, the shop hadn't even started the alignment. The manager said "the alignment takes less time than the inspection (!) and should only take another 20-30 minutes. 2.5 hours after my appointment my car was finally ready. They did offer a slight discount on the service. I don't care about discounts. I want to hire people that'll do what they say they'll do in the time they commit to. A few bucks off is not worth the aggravation to me, ever. If the manager had been straight with me I would've taken a freaking Uber home and returned when the car was (finally) ready. Instead, Spencer Auto will never see another one of my vehicles. I can't stand overpromising and under delivering. But, hey, at least I know I have a license plate bulb out thanks to the stupid inspection that the manager insists the owner will not waive. I get the gimmick to find other things to repair, but I won't play Spencer's game again. Lame.

I'm in Mesa, but I drove to this shop in Chandler -- and I'd do it again in a heartbeat. William…read moredid a full inspection, walked me through what needed attention now versus later, and kept everything within my budget. No pressure, no upselling, just real integrity and great communication. My Prius runs perfectly, and I finally feel like I have a mechanic I can trust. Great people, great service -- absolutely worth the extra miles!

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Spectrum recently offered a free A/C check. I made an appointment and the classic "my car is making…read morea funny noise" complaint was addressed out. After the mechanic checked my A/C (running fine) Mike took me out to my car to listen and spent time explaining what all was going on in the engine and dashboard that could be what I'm hearing. As before service was good, efficient, respectful and helpful. Good auto shop and nice people working there. Plus they had good music playing!