Round 2 for our second car... Oil change ... the boys here…read moreare awesome .. Amazing service , fast and efficient... Friendly attitude .. although it was extremely hot outside the boys . Where still doing there jobs. I forgot to get the other teen name. . We were quickly acknowledge as we arrived by the other teen and welcome us in.. This place is busy as it was yesterday bcs we know the work is done right... Will recommend this place to all our neighbors.. Thanks Riley for the service to our car yesterday . YOU guys rock!!!!! By the way because of you all we left jiffy lube... It's all about great customer service

I have been coming to this location for 22 years. They have been excellent!! This year I have met…read moresome new staff. Josh and Julian. They are the standard of superb customer excellence. Actually, other companies (other than Grease Monkey), should train with this staff. There are so smooth that others could learn from these two. They are the best of the best!! 420 W. Chrysler Dr. Belvidere , Il.

we recently bought a vehicle with them while being out of state and Jessica was beyond helpful. she…read morewent above and beyond for us, which made the experience so much better. Everyone who helped us at the dealership via phone was willing to help us with anything. great experience and very thankful for Jessica's help.

I stopped by there with a mint condition pick up truck to sell. The guy drove the truck and took…read moresome pictures and said he would call me with a price never heard back. I went next door to Kunes and they jumped all over the truck a we struck a deal within thirty minutes.

I had a drivers door where the window cable broke. I was trying to replace it in the pouring rain…read more I bent some pieces, because I was so wet. Had to go to wrecking yard to get the pieces. Then the next day I ended up in the emergency room. Had 3 different viruses attacking my liver. Went to these guys after a few weeks. They showed me how to fix it. Then ended up in the ER again then admitted to the hospital for 3 days. So in and out of ER and hospital for 8-1/2 days. I couldn't remember what he said. So went a dropped it off to them. They fixed the same morning. So nice to not having to tye my door shut. Thank you guys for the good work.

This place tells you they will get on your car right away to get your car to there shop then 3…read moreweeks later they tell you its going to be another couple weeks before they even look at it to order parts. Then the excuses come out, MY GUYS ARE GOING ON VACATION, all kinds of BS.. The guy that runs this place is nothing but a Frikken liar.... Beware!!!!!!!

Doug (Sales Manager), Mike (Salesman), and Mike (Finance), are always professional, courteous and…read morefriendly. As always, we were in and out quickly with no high pressure or antics used by other dealers. We have been buying Kias for 15 years and have never been disappointed. Always a good experience, and, if you need service, Justin or one of the Service team will explain everything to you and give you your options. Rock River Kia ROCKS!

RUN! purchased my teenager her first car from here from the salesman, Casey Dinger. Paid cash and…read morethought this place seemed honest. Nope! Only 45 days later and her car is sitting in a shop that had to be towed with electrical issues. Due to the car being used, no warranty. Now my daughter is sitting with no car and the mechanic is unsure if it can be fixed. The car drove fine, no signs of electrical issues when it was test drive, no dash lights on... nothing. Convienantly after the 30 day mark the first issue that was had was a locked up caliper. Totally understandable as this can be a wear item. Then 1wk later we get the call my daughter is in the middle of an intersection. long story short, RUN!

I had a great experience at Clendening with Jeff. Took my car in that had two awkward dents, that…read morehad compound angles to be repaired. They did a flawless job and matched the paint perfectly! I couldn't be happier! Thank you, Sam Z

You know... I really wanted to like this place. Great reviews, local shop and very friendly…read morecustomer service from the start. But wow did that change before I even got my car back. We decided to test out another local shop through insurance and when I originally took my car in for review, they questioned how a dent had happened as it wasn't where the main issues were located. Told them and all was good. Left, made an appointment and took it in when we arranged - was told they needed it minimum of 5 days so that pushed the date back twice due to holiday and having prior plans. They worked well around my schedule which was super helpful. They called my mother at one point to ask again how X happened and she explained and they said something along the lines of "okay. We have a great relationship with Statefarm so we just don't want to ruin that". Sounds to me like I was assumed to be lying... For no reason. Kind of rude, but moving on. Later, I received a call on the 4th day (Thursday) around 11am stating that my car was done and was ready to be picked up. Cool but very annoying as I work Downtown in Chicago so I can't just hop in my rental and head 2 hours to the shop to get it. Then I ask if I can just get it the following day and they followed back with that they are actually CLOSING THE SHOP due to heat and we HAD to pick it up by end of day. This was the first red flag I should've noticed but dismissed. As noted previously, they said minimum of 5 days.... this was day 4. Never was I notified prior to 11am on Thursday that they were close to being done or that they were even closing shop the following day. I had to have my parents go pick it up as Chicago traffic is a nightmare. They went to get it and this is where I get really upset with this shop. My parents go in to get it, are told to pay without checking it out first and so they paid. Then they were sent over to the car to get it and leave. My dad went around and looked at it all and brought up the fact that it was not done correctly and that he will not accept it as it is. They had the audacity to be upset with him for speaking up and refusing it and had an attitude with him. Of all people, my dad? You're ridiculous. He pointed out what was wrong and they stated that he needed to take it and I would have to bring it back the following Monday because "they didn't want it in their shop over the weekend." Sly but no, you can't be let off that easily. If I were there, they would've taken advantage of the oblivion that I would've had and I would've left with a car not fixed properly and an angry father. They ended up calling I believe on the following Tuesday saying it was done so I had my dad go check it out again for verification and he accepted it this time though it wasn't fully how it should've been repaired. All has been good up until the last week when I hit a raccoon and what do you know..... the poor job that they did, was showing like no other. Paint was chipping everywhere, not adhering to the bumper and missing pieces/latches from a supposed "new bumper". Took it back to my actual auto shop and he knew instantly that I took it elsewhere prior and questioned if I did so. I told him I did and he pointed out exactly what I had previously said. The work they did to my front bumper was done very poorly and in a rush. Now I'm replacing it once again and I will NEVER return to this establishment. Take your time on your work, learn how to effectively communicate with paying customers, treat ALL customers with respect and own up to your own mistakes. Shame on you for speaking down to my dad and being shady about your poor work.

One of Rockfords best small businesses. I've gone there for years at each location. Harrison, 11th…read moreand 17th street shops. Excellent service, fair and honest prices. Check there first!

Great people with fast service. Cheap prices & value for money. Everyone is very helpful &…read moreprofessional. I highly recommend them

I went to C&S at the recommendation of a friend. I live in another town and needed to do everything…read moreby phone for my mother's car. They were responsive, helpful and were able to complete the service quickly. They were very reasonably priced and very helpful. Thanks, Russ!! Highly recommend!!

I have been a loyal customer for around 30 years, their dad was my original mechanic! The guys have…read morealways been honest and fair with me and I have referred others to them. At times these guys have seen me in a panic, crying and freaking out and they always helped me out. It is nice having someone I can count on for my vehicle needs since the men in my family all live out of town. Keep up the great trustworthy service, I am sure Jr will try his hardest to carry on what you guys have taught him. Thanks for the years of service!

Just had transmission work on my vehicle and then I was told that the sway bars were replaced…read morebecause one was broke, I was not notified of that and didn't authorize the work and will never ever bring my vehicle back there again

Posting this a little late, but thought it important. I thought my transmission was toast, but…read moreturned out to only be a busted cv axle. Work was done quickly and at a very fair price. I would come back for future work.