Went back to this fine and convenient downtown notary again and Christian as professional and…read moreefficient as ALWAYS ! HIGHLY recommend.

Absolutely UNHINGED customer service. (*See the response below as well)…read more "Open 24 hours" apparently means "call at your own risk." I was up at 4 a.m. getting ready for work, could not book their advertised same-day Live Scan online, and called the number they provide. The man who answered was shockingly hostile. He talked over me, repeatedly berated me for calling at 4 a.m., and lectured me over and over that he "only answers the phone for emergencies," apparently an unwritten rule new customers are somehow expected to know. He refused to hear that their website was the reason I called and then hung up on me. Insane business model, but go off. ***********RESPONSE Thank you for responding. This way everyone can see how defensive and unprofessional this business is. What I have stated in my original review is the truth. I am not going to respond to the entire word salad posted here because it attempts to bury the real issue, but here are a few clarifications. You said: "Please feel free to show us where on our website we advertise Live Scan services as available 24 hours a day. " I did not make that claim. I said, "could not book their advertised same-day Live Scan online." I called the number provided on the website to ask a question about navigating the website NOT for a "Live Scan 24-hour service." You said: "The phone number is answered after hours strictly for genuine emergency notary needs." Please direct me to where your website tells customers that the phone number is for emergency notary needs only after hours, because I did not see this. Also, what is "after hours" for a business that is listed as "open 24 hours?" Can you see why a new customer may be confused or not understand the business model? You said: "Calls are monitored and recorded for quality assurance." You may want to announce this to customers who are calling. I think this is a good thing. You said: "laughing was audible in the background during this call" This is impossible. It is wild the length you are going to deflect. Your response speaks for itself.

Brooke was great. In time, informed, ready, and a pleasure to work with…read moreI was not aware of a particular paper that I needed and Brooke had them and it was a big relief.

Brooke was very professional and thorough. She came to my parents house and was able to notarize…read moredocuments for my parents which was convenient since my Dad had a stroke a year ago. Highly recommend her!

I needed Live Scan fingerprinting for my new job and found Scripps Ranch Mobile Notary on Yelp. I…read moremessaged Dipti via Yelp and she responded pretty quickly and was available to meet me the next day at my desired time. She was very quick and easy to communicate with via Yelp! She told me what to bring with me so I was ready. I met her at her residence; she has a small professional area set up right when you walk in through the door. The whole process was very smooth and I got my fingerprinting done in under 10 minutes. Dipti was very kind, friendly, and did the job quickly. She signed off on my paperwork and told me what would happen next. I had a really pleasant fingerprinting experience with Dipti and would highly recommend doing your Live Scan with her as well as her other services! :)

I recently completed a livescan with Dipti at Scripps Ranch Notary & Live Scan. To say the…read moreexperience was stellar would be an understatement. My schedule is jam packed and every day is a full day. Dipti fit me in to a tiny window of time I had on short notice. She made sure to prep me on what would be needed. Upon arrival, parking was easy and there was no waiting. She had everything set up ready to go. Her testing facility was clean, had the latest tech making the experience seamless and you could see she was a pro at using it. Dipti is one of the most pleasant people you could ever meet. Overall she made getting this needed service an experience you would have expected to pay a premium price for, but instead her rates were quite reasonable. Thanks Dipti & Scripps Ranch Mobile Notary & Live Scan!

I contacted Rebecca for an Advance Directive for my mom. She replied to me quickly. She was…read moreavailable quickly. She is efficient and a very kind person. I highly recommend her for your Notary needs!

Diana was the best! She arrived at our home just a few minutes early, walked us through all of the…read morepaperwork we had to sign, and was super friendly and helpful. Our paperwork was out-of-state loan documents, where her knowledge and experience as a certified loan signing agent was exactly what we needed. Great value for the expected cost. Highly recommend!

Icesis was the best notary we've ever worked with. We worked with her to close on our new home, and…read moreshe showed up right on time at 7pm - on extremely short notice - with a smile on her face. She was incredibly knowledgeable about the closing process and docs, and took the time to explain everything in simple language and put our mind at ease during one of the more stressful events we've experienced in our lives. We were surprised how deeply she understands the space, but learned she's been a realtor for 30 years! We've worked with a lot of notaries for various needs over the years, and she was easily the best. We'll never use another notary, this is the person you want to work with if you want the ideal blend of competence and warmth.

Excellent experience, quick, efficient, and friendly…read more I assisted an elderly parent with a quick notary and everything went extremely well. She was in and out in 10 minutes and clarified any questions we had. Super helpful. Highly recommend, excellent time saver worth every penny.

Very efficient. Met me at my sister's home because documents had to be signed by her husband, who…read moreis Non-ambulatory, making obtaining services convenient. I would definitely recommend him and use his services in the future.

Unfortunately my friend needed a power of attorney something I had zero knowledge about. I put in a…read morerequest through Yelp for some quotes on Thursday for an appointment on Saturday in Oceanside. One said it was out of their area, another couldn't help on Saturday and another didn't respond till Saturday. Bryant responded right away. Asked what I needed. I explained my situation and he said he could be there in Oceanside at my requested time of noon. Bryant showed up on time, greeted everyone in the room and even laughed at my ill friend's jokes. Then he sat down with us and explained the POA and all it's parts we needed to fill out, initial and sign. He was patient, knowledgeable and friendly. After everything was signed, filled out and initialed I venmoed Bryant his fee (no upsell) and he thanked us, shook our hands and laughed w us. His attitude def made my friend feel better. Overall if you need a knowledgeable, experienced and cool notary please call Bryant

I had a great experience. Mikaela (I might be misspelling her name) answered the phone right away…read more She was very accommodating with scheduling. I was surprised she had same day appointments and even has evening hours (I believe there is an additional fee for later in day). She was very thorough in explaining the fingerprint process, fees, and what to expect. She was quick to respond via text and email. Friendly and approachable!

Rapid efficient work. That is how I would describe this service they do not delay. They do not make…read moreerror like I was with an attentive person who who knew exactly what they were doing. This was not like dealing with a three letter government agency or that kind of bureaucracy & red tape in the public sector ! Service will recommend a friends.

Very prompt and professional! Wonderful that she is available 24/7 all week, on a Sunday as well!…read moreThank you so much!

Mrs. Addison was extremely assistive and was available in very short notice. I appreciated all that…read moreshe had done for me in my time of need I highly recommend her.