Called about getting small generator serviced, and the guy on the phone was super helpful. He told…read moreme what simple steps to do and I wouldn't even need to bring it in. For sure, I'm going to use these guys if I need get something fixed.

Pulled up early to drop off my power washer and there was Mike at the gate to let me in. He helped…read moreme unload it and he quickly determined what the problem was. Since I drove an hour to get there, he started working on it right away and it was serviced and ready in the 2 hours he promised. It now starts on the first pull and runs smoothly. Mike is friendly and efficient. Highly recommend his shop.

I was needing an item our Camp Verde store was out of and I had to go to the Cottonwood AZ store…read moreand they charged me $1.50 more per item over the Camp Verde store price. I asked and they would not price match. So I ended up having to pay the higher price even though both the stores were Ace Hardware stores. The Cottonwood store will not have my business ever again. (only if I absolutely have to)

Amanda is excellent and very knowledgeable, and is what every employer should want. She has now…read morehelped me more than once it's been every time. 5 stars to her

Not sure what the bad reviews are about but I've been there many times and they are always really…read morenice and helpful, maybe they just match the attitude of whomever walks in so don't be weird!! It's a family business and it shows, doesn't take 2 business days to get an answer! And they are accommodating for delivery days, drop area at the job site etc. They have a great selection and pricing is fair.

Extremely rude and unprofessional. The women in the office are incredibly mean, like they hate you…read morejust for being there. You can't wait to get done and get out just to get away from them. They have a local reputation of being the meanest most unpleasant office in the whole Verde Valley and if you don't agree you are not a local, you are transplanted invader from another area, probably another damn Californian. Very nasty office staff. Bring a sword and shield.

Two weeks to return a phone call. At least they called back…read more Just too long for me. Went to Hugh's plumbing supply in Prescott and received excellent service.

Always happy to help me with my plumbing needs. As a local plumber, it is nice to have a place to…read moreshop in PV

This is our very favorite garden center! They have the largest healthiest variety of trees and…read moreshrubs in the entire valley. If you enjoy unique and unusual? This is your one stop shop. Danielle and her entire crew offer exceptional service too .

Today I feel as though I have been ripped off by your business. I bought a Yard/Ton Of arena sand…read more Apparently you sell it by the ton rather than by the yard because if you wet it down in the evening the excess moisture around the pile evaporates by the time you open in the morning. I drive my truck on to the scale the guy loading me only dumped 1/2 the 1 yard bucket before leaving to top off the bucket only to again dump 1/2 the bucket in my truck. I get back home to remove the sand from my truck by backing up fast and slamming on the brakes to get the sand to start sliding out the back the sand has soo much water in it that nothing moved. I go back to Earthworks and talk to the assistant manager about this and ask for 10% off my bill and he tells me that all other suppliers in the area sell sand by weight not volume and he's not going to help me. Well since I'm up losing sleep over this and letting you know before I call the Arizona Department of weights and measures this morning at 8AM. It wasn't a big purchase Hell I had you guys deliver all my driveway rock for my property. After this I will never go back there for anything.

March 25th 2 yd of Red Rock was delivered to the front yard of my home. When I ordered the Rock I…read moretold them that I wanted the rock placed where the existing small pile of rock was located under the tree. Everything seemed to be understood. When I finally got back to my house I saw where the rock had been placed on a different colored Rock area instead of where I wanted it. I called them up complaining about this and all I got was " I'm sorry ". I told him he should make that right because that Red Rock got mixed in with White Rock. He understood how mad I was but was not willing to make it right. So now it's going to cost me twice as much to fix what's wrong and my house is up for sale and that's going to be another problem to deal with. As far as I'm concerned the driver who delivered this should have had his butt chewed out a lot more.

Ordered 8 tons of rock on Monday morning and got it by noon! Very friendly people and a worthy…read moreestablishment.

I always buy my steel and aluminum from Prescott Steel. Great customer service. They also do…read moresheering and bending

Great customer service, helpful and always willing to check if specific materials are in stock…read more When they haven't been, they are diligent about ordering and calling when in. Best place locally for aluminum products.

I inquired if they could refer me to a woodworker to join our butcher block counter and was given a…read morename to contact and if it didn't work out, they knew several other individuals.

Good selection of wood and I really like the general finishes products. They will have a good…read moreselection of already cut wood so you can make your own cutting boards.