Fit FX is great! The workouts are fun and challenging for people of all fitness levels. Kendy and…read morethe other Coaches are very knowledgeable and supportive. The workout times are convenient and make it easy to fit into my busy schedule.

I never thought I'd say this, but I'm actually looking forward to working out now! This gym is like…read morea motivational amusement park for fitness fanatics. From the friendly staff to the top-notch equipment, I can't decide what I love more: the muscle-burning workouts or the post-sweat giggles and wiggles. Thank you for making me feel like a superhero in training!

This review is solely about customer service. I spent two days trying to call and also sent an…read moreemail to request a hold on my membership for October. Today, I finally got in touch with someone, only to be told that my request couldn't be accommodated because it was "last minute." Nick then informed me that if I provided a doctor's note, they might be able to place the hold. About five years ago, I had to put a hold on my membership at a different Anytime Fitness for medical reasons, and the process was simple--no doctor's note required, no hassle. I expressed my frustration and told Nick to forget it, just go ahead and charge my account, but that it was unreasonable to expect members to pay a doctor just to get a note for something like this. Instead of handling the situation professionally, Nick raised his voice at me and hung up. That is completely unacceptable customer service. I've been a loyal Anytime Fitness member for many years, and to be treated this way is absurd. Nick needs training in both customer service and anger management. Treating long-term members with such disrespect should never be tolerated.

Read the reviews carefully, they warn against their contracts for a reason. Pricing rates fluctuate…read morewithout notice as well.

Love the classes and cleanliness. Pretty busy gym and it's quite pricey, otherwise I would've…read morestayed!

I would like to share how wonderful this Mountainside Fitness is ... specifically giving a Big…read moreshout out to Gabby W who teaches a cycling class there. I had the opportunity to try her class (1st one in many years for me). She did an Amazing job! She kept me motivated, encouraged, and on task during her class. You can feel the energy and walk away knowing how much enjoyment she gets out of helping others. Mountainside is lucky to have her, and you should 100% try one of her classes!

I have been working out at Mountainside for almost exactly a year. Hannah Winterrose has changed my…read morelife! She is not only a great and knowledgeable trainer. She is kind, encouraging, and supportive. She helped me dial in my workouts and I continue to get stronger every week. For the last 5+ years I have had severe hip pain and her attention to this has been the best thing I could ask for. My hip pain is nearly gone and I continue to increase mobility and get stronger. My balance has also come a long way! Shout out to Hannah. If anyone needs help, she is your girl!

So, 2024 started like a plot twist for me but I decided that perhaps I needed to treat it more as…read morewake-up call, not a poorly written storyline, that's where Mountainside comes into the frame. Imagine this, on Sunday I went in the gym app with a very funky mindset determine to claim a spot in the yin yoga class so I could head to gym and do something different, focusing on wellbeing & breath. I thankfully noticed I was waitlisted because had I shown up I would be utterly embarrassed (on my mind) since I think i had signed up for a more advanced yoga class. Haha after that "failed" attempt into my new year, centered-me, I decided to start over on Monday. Monday came I got busy, never made it. Well, TODAY I walked into Mountainside like the boss (of me) and had an amazing workout, hit it up the weights, did some stretches also and I realized how much I have missed being consistent with my gym and my training. I love how clean mountainside always is, the colors around also are pleasing to the eye, great gym layout, cool people doing their thing, friendly staff, it is a very welcoming atmosphere that helps staying motivated. After my workout, I also managed to get a sauna session that is included in my membership. So, despite the unexpected plot twists of my early 2024 (and it is only 2nd week of the year!), I am so thankful for Mountainside for reminding me of my favorite cliches- "life is too short & health is wealth!" Here is to more unexpected twists and trips to mountainside to "pump some iron" and sustain the best version of myself! PS: Namaste with a side of laughter. :)

I joined this gym a few months ago and the experience is definitely lacking. The staff is a…read morenon-presence and it is noticeable. They take a reactive approach instead of being proactive for cleaning and equipment. There are a few TVs in the gym, but they are not set for the members with any thought. 2 of the TVs show a workout video on a 10 min loop for the last few months, 2 show a sports betting talk show, and the last 2 show the FOX network. This basically tells you who their target members are. They will gladly take your money, but don't care to be inclusive or thoughtful. The gym has the appearance of being modern, but it's lacking. I'm switching as soon as I find a comparable gym in the area. Why pay where you are not valued?

My husband tried to cancel his membership when he had his stroke followed by two brain surgeries…read more He has aphasia so he can't speak on the phone. He emailed them and I stopped by. They said I couldn't cancel his membership even though I'm his wife and he was in the ICU. Pretty sure the idiots tried calling him. Ummm, which part of can't speak do they not get??? Even though he doesn't have a contract, they sent his account to collections. Screw that place and the people who are doing this to a man in a wheelchair who can't even talk.

Have to say this is one of the better EOS I've been to. Friendly staff, with warm greetings as…read morewe'll walk in. Also compared to the ones on baseline in Phoenix/laveen, this location actually has good equipment that is maintained. I have seen constant people greasing and tightening equipment which my previous locations DID NOT DO! Overall I'm happy that this is my new gym as I get acquainted with queen creek!

This place is so fun! So much new clean equipment! They also have a BBL room! Yassss !! It is very…read morebusy tho so go super early !

I'm shocked to see so many terrible reviews about this gym I have had nothing but an amazing…read moreexperience with the personal training and that may be why I love coming so much. Austin Heigle is absolutely wonderful. He has changed my entire mindset about fitness and truly made such a difference in my journey. The amount of patience he has had and overall knowledge is truly astonishing. Trying many different fitness routes and diets I've never had the results I've had with him. I now feel very comfortable at the gym and have gained so much knowledge of the equipment. Honestly everyone should train there. Austin has made such a difference in my fitness journey and I can't thank him enough.

Billing is horrible for personal training. They stole over $300 from my account and now say it will…read moretake 7-10 days to get my own money back. I will be switching to a prepaid Visa card because there are always different charges to my account that cannot be explained. It is a hassle to get a hold of the right people and they will hang up on you if you share your frustration.

I really love the consistency of customer service at this location. All of the staff that I've come…read morein contact with have been very accommodating and friendly. I have the black membership so I enjoy utilizing the total body fitness treatment. This unit is a red light therapy combined with Vibershape technology. I love using this unit because there are fans at the top of the unit. I take advantage of this treatment after my workout and it can get very warm inside the standup red light therapy enclosure. I also enjoy the Vibershape platform. I utilize it while I'm doing red light therapy to reduce cellulite and it also helps me relax. Overall, I feel like not only is this gym friendly but it's also clean which is a huge priority for me. staff members wiping down machines cleaning, especially high contact areas.

I went to this location. To find out why my app quit working. They said I needed to know the…read morephone number and zip code I signed up with. Nothing else they could do. So basically no help. So I went to the PF web sight and found all my info on the PF sight. So needless to say. The guy was an idiot at the desk. Not going back!