About a month ago, I visited Orange Tire to replace all four tires. At that time, I was very…read moresatisfied with the service and even left a 5-star review. However, my experience completely changed afterward. Today, I needed to replace my brake pads and attempted to remove the wheels myself. I was unable to loosen the lug nuts because they had been tightened extremely hard during my previous visit. While trying to remove them, I broke one of the wheel studs due to the excessive force required. I stopped immediately and went back to Orange Tire to address the issue. I explained that I had been there a month ago and that their team had overtightened the lug nuts to the point where I couldn't remove them. Instead of taking responsibility, the staff initially tried to blame rust. I can understand one stuck lug nut -- but not three out of five on a single wheel. That's not normal and clearly indicates improper torque. The manager spent about 15-20 minutes on the phone (possibly with the owner), and eventually told me that I would need to purchase new parts myself, bring them in, and they would replace them for free. I offered a simple and reasonable solution -- just reimburse the cost so I could handle the repair myself and not waste additional time. However, the owner responded in a dismissive and unfriendly manner, refusing any refund and insisting I follow their process. This situation shows a lack of accountability and poor customer service. What started as a great experience turned into a very disappointing one. Be careful -- over-tightened lug nuts can cause serious damage and additional expenses.

I cannot express enough how grateful I am for this company's professionalism, lightning-fast…read moreresponse, and extremely reasonable pricing. They operate 24/7, and unbelievably, they did not charge extra for an after-hours emergency call, nor was there any type of travel fee. This alone speaks volumes about their integrity and customer care. I had a blowout in my kid's Tesla on a Friday night around 9:30 PM, and within 45 minutes of calling, they were already on-site changing the damaged tire. I assumed they would put a slightly used tire on, however it was a brand new tire. The total cost for their services was less than what I would have paid at a tire shop just to purchase one tire, which is incredible given the convenience and speed. The only reason I went back to discount tire today to use the road hazard warranty that I had purched when replacing these tires last month was purely for my OCD ways and wanting my set of 4 tires to match. The two technicians who arrived were extremely polite, professional, and understanding, knowing how eager we were to get safely back on the road. The payment process was also seamless -- they accepted Zelle, making it one of the easiest parts of an already smooth experience. Huge thanks to David and his coworker for their outstanding service and for getting us back on the road so quickly. I will absolutely recommend this company to anyone who needs tire service. Exceptional experience from start to finish!!!

Gods quick service. Came in with a flat that couldn't be fixed (I wasn't surprised since it was an…read moreactual hole). They replaced my tire and I was on my way.

Excellent, quick, and friendly service. Their staff was helpful at getting the tires I needed, for…read morea reasonable price. Even though they didn't have the tires I needed when I originally called, they were able to get them the same day by locating them elsewhere. Very appreciative of their helpfulness. This is the second time I've replaced all four tires on one of our vehicles here. 10/01 would recommended.

Pickup Heaven did something that has become incredibly rare nowadays: they did exactly what they…read moresaid they would do, finished precisely when they promised, and delivered an upgrade I absolutely love. Chris, in particular, was fantastic--very cool, friendly, professional, and helpful throughout the process. Getting in and out of my big Chevy 2500 ZR2 is so much easier now, and it looks sharp. Thanks so much, Pickup Heaven! Highly recommend.

The guys at Pickup Heaven are great to work with, Mike and Chris. They are one of the very few…read moreshops around that will perform labor only (if requested) for customer supplied parts, that is, you can buy your own parts and they will gladly install them for you. Aside from that rare service, they are experts in all things trucks, upgrades, accessories, tires, wheels, you name it. I've had them install several items such as Bilstein front leveling struts, a cold air engine intake and rear coil lift springs on my truck. Every mod is done quickly, with care and precision and at a very reasonable price. Save time, money and frustration. Take a trip to Hutto and trust Pickup Heaven with your next truck mod. You'll be glad you did.

Excellent experience with J&J. I had a second set of tires that were slightly used. I needed to…read morereplace only my front tires and everywhere Named Brand I called said they would inly install new ones. I got off work, ate dinner and arrived by 6 PM and they balanced and installed two of my tires on the front of my Raptor in 30 min. I sat inside with the A/C, used their clean bathroom, and played with my phone. In no time I was done. $40 per tire! Great Service and a Great Price. I highly recommend.

Wow just wow. The best service I have ever received, they are such nice people and they helped me…read moreout right away , I believe I talked to a gentleman named Juan , I might have his name wrong , but he helped me out so much , gave me a estimate on how much it costed, and got straight to work , took less than 10 mins out of my day , was in there very quick, I definitely recommend J & J Tire Service, if you need tires , come here , they will get you right! Thanks guys!

Had several services done here starting with two radiator replacements on two separate vehicles…read more Great service and professional! Very knowledgeable and considerate! This is the place I go to when I encounter a job too large for me and I want it done right the first time.

I found Abee's through a service provider recommendation via Amazon after deciding to purchase a…read morereplacement part myself instead of paying twice the amount at a dealership. The appointment was made conveniently through Amazon and I was contacted by Abee's very promptly with time/date options for the part to be installed. The service (replacement of a headlamp on a vehicle that requires the bumper to be taken off) was done correctly and exceptionally fast, plus was half of what I was quoted by a dealership and still cheaper than other shops I called. I was told it would take roughly an hour but they were finished so quickly I was able to actually stay and get a state inspection in under the original 60 minute quote. They made sure to walk me through what was done and make sure I was happy with the work before going further which I found to be very professional. The location is fairly out of my way in north Austin but I will definitely consider returning for future maintenance considering the quality of the work and friendliness of the staff. They also are spanish language friendly which can also be a huge plus in the area. Can't recommend them enough considering they saved me over $300 and a lot of hassle with dealerships that couldn't even bother to answer their phones or return calls when messages were made (looking at you, Roger Beasley Mazda Central and South).

Believe all the hype! They do not cheat you or rip you off here! Every other tire shop would have…read moretold me I need to buy new tires, this place had it repaired in minutes. I will be back for all my tire needs. Thanks Miguel

Extremely friendly and fairly priced business that does fast food quality work. Small team but very…read morehonest and quick when they get your car in for work. Definitely recommend Family Tires for anyone's needs!

HUGE FAN of this place! Don't get ripped off by flashy mechanics who charge money to just run…read morediagnostics tests just to tell you what's wrong with your car. Instead, come to this family-run business that's been in Austin forever! Cheap, quality work, no run-around, no upselling.

Horrible place, 0 stars if I could. Went in for a car diagnosis and they said it was only the water…read morepump and nothing else was wrong. I could tell they didn't check anything because we have other things wrong with the car with proof and they didn't know or mentioned it to us. Kept saying everything was good until I mentioned something, asked for the paper and they gave me a made up paper with the problems that I mentioned. I was not satisfied and told them to check it in front of me. They ended up giving us our money back because they know they didn't check anything. They probably thought we looked young and didn't know anything, so they were gonna take advantage of that.

My vehicle had an immediate brake problem and I found Anthony. He answered my call quickly and…read morecame over quickly. He was courteous, friendly, and professional listening to the problem and checking the entire l vehicle. He diagnosed the problem and called multiple part stores until he found the part that day. He truly went above and beyond and exceeded my expectations. He prices were also very reasonable. I have zero complaints we will using his services again.

Great service very Professional, efficient, and highly knowledgeable. My car feels safer than ever…read more Highly recommend! And all in the comfort in being in my own home. Love that they come to you! Will definitely be using Precision Brakes LLC again !